125 Firstup Testimonials

"Our team members are our most valued resource. Trying to inform and engage a large number of employees who don’t have company email or access to other traditional channels can be challenging. The ability to reach them in a way that’s convenient, on apps they already use, helps us inform, engage and retain the very best people in our restaurant. That’s good for our teams and great for our guests."

"The fundamental reason we looked for help from [Firstup] is that we were having problems with internal communication. We were relying on other people, like direct managers, to deliver information to our employees. We needed a solution where information was pushed directly to each employee, so it was in the palm of their hand when they were ready to digest it. [Firstup] was a pretty easy sell internally as the way to solve this problem."

“We’ve reduced content by 80 percent in a year, and we’re continuing to drive up engagement.”

"The Well was a mechanism to bring together 400-plus voices and streamline communications in a water cooler-type format. It was a way to celebrate our new combined identity, while staying true to our respective roots."

"When you implement a piece of technology that looks like Dynamic Signal, it’s the easiest cultural play you can ever make. You’re organically going to see who you are because it really represents your company. We can’t market Isentia without people who represent the company well, and for that to happen, they need to understand what we do. Everyone has learned this is the place to get that information."

"Communication is the backbone of strong brand cultures. To future proof your brand, it is essential to empower employees with transparency, advocacy and knowledge. [Firstup] allows for organic information transfer and collaboration in ways that create easy to love and easy to endorse work experiences for all."

"Digital and mobile ads are often viewed as intrusive and low quality, which is why people click away or block them. But content that shows up on a friend's social feed is more apt to be viewed."

“Our team is learning to consistently allow the platform to decide on the right time, right place to send notifications. The communicators saw a rapid change in results—sometimes more than double our normal engagement rates.”

"We’ve used Dynamic Signal to drive our program’s success. We’re able to see all employee activity on the platform. That measurement capability is key because we can show the program’s impact and be able to recognize the employees who are doing really well. Without the platform, we wouldn’t know at all who is producing results."

"Dynamic Signal's CSMs are clear, patient, and communicative whenever we have an issue or question."

"In order to move from being a social brand to a truly social business we had to enable and motivate our employees to do more. We’re seeing our 1K employee advocates generate 1.2M impressions per month, which is resulting in over 6K clicks per month."

"Our employee advocacy program has achieved 24,000 clicks to our website with only 100 employees."

“They’re what makes JetBlue, JetBlue. So we want to celebrate that and make them feel how valued they are.”

“Firstup also has a number of modern API-based interfaces to a lot of the popular software vendors. It allows me to move quicker and spend less on the integration areas.”

“But if you look at how people are engaging with the content, it’s on the mobile app—and that’s 10, 12, as much as 15 times more in some instances compared to email.”