FideliTrust is supports their clients with communications technologies that help run their business. They provide solutions to IT needs from assessments to complete network analysis. They believe in a proactive approach to maintenance and they offer them clients several plans tailored to their needs.
"I have worked with several of the employees at Fidelis Communications for over 10 years. Some I have known for only a year. I have received top notch support for my network. The process is simple. I call or email in my support request. I am given a case number. Someone always gets back to me in a timely manner with a ticket number. All of the help desk personnel are familiar with my network so anyone can step in and help with whatever issue I am having. Most of my issues can be handled with a remote session but when I need someone onsite I can count on them to come right away. Recently, we had an outage at the building and power was out overnight. When I got in the morning, I found some equipment had failed because of the outage. Fidelis had a person come by on their way in to work to help get the network up and going before our day here even started! I can always count on them to explain the reason for the problem and suggest solutions to prevent it in the future. They are."


Read FideliTrust Reviews, Testimonials & Customer References from 10 real FideliTrust customers.