“If I ever end up in a foreign jail I’m not calling home – I’m calling ENTRUST Urgent Support because I am guaranteed a response!! Here’s what happened: It was an exhausting day yesterday and I called after hours support about a problem swapping the backup drive. After leaving a message I tried the process again and it worked. Unfortunately I had left my cell phone at home. When I got home I found I had at least 4-5 messages from Ed trying to reach me! When I got to the office the next day I also had a couple of message on my office voicemail from Ed. Just wanted you to know how diligent Ed was in trying to reach me – thanks for running a great shop!”