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FideliTrust Testimonials

  • "I have worked with several of the employees at Fidelis Communications for over 10 years. Some I have known for only a year. I have received top notch support for my network. The process is simple. I call or email in my support request. I am given a case number. Someone always gets back to me in a timely manner with a ticket number. All of the help desk personnel are familiar with my network so anyone can step in and help with whatever issue I am having. Most of my issues can be handled with a remote session but when I need someone onsite I can count on them to come right away. Recently, we had an outage at the building and power was out overnight. When I got in the morning, I found some equipment had failed because of the outage. Fidelis had a person come by on their way in to work to help get the network up and going before our day here even started! I can always count on them to explain the reason for the problem and suggest solutions to prevent it in the future. They are."

  • "I love my new computer set-up! Martin was great – he is very customer focused!"

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    4.7 / 5.0
    Customer References8 total
    About

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    Customer References4 total
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    CTN is a managed IT service provider serving the greater Philadelphia PA area. Their outsourced IT services are as affordable as hiring a single in-house technician, except you get an entire IT department of certified technicians that manage your IT. They take pride in listening to their clients, understanding their businesses, and building solutions suited specifically to their business needs. CTN provides all the necessary IT skill sets to their clients to ensure their success.

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