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"We had multiple stakeholder objectives, so our analytic design had to be rigorous. Decision Tree Pro facilitated those stakeholder discussions—with the business team, IT, and compliance. Because the tree contained so much information at different levels, we didn’t have to create multiple outputs to tailor it to each audience."
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"Cred-System has gained a stable platform with excellent performance. We have accelerated our ability to implement changes, with the flexibility to create and develop new and better strategies."
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“A key ingredient of a successful digital bank is being agile and responsive to customer expectations while managing emerging concerns and delivering superior experience. The FICO Platform helps us to deliver that edge. We can pivot on policy and swivel on strategy rapidly and easily using the technology platform.”
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"When we started to overlay the value of the customer, ¡t made a significant difference ¡n terms of how we’re going to market to them, the channels we’re going to use and the overall relationship we’re going to develop with that customer."
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"FICO’s International Business Consulting team not only delivered a comprehensive review of our collections operation, they also tailored the solution to work within our corporate culture. A month after the consultants had gone, we no longer called it the FICO report—it had become our transformation plan."
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"We wanted to focus on quick wins and knew credit line management was something we could deploy more quickly. Plus, it’s a decision area that can deliver strategy improvements month after month."
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"In this business climate, the banks that most effectively mitigate risk across their portfolios will be the winners. Blaze Advisor is a key component to our ability to do this."
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"We were shooting for automating 50% of the auto underwriting, or 500 applications a day, equaling 10-20 underwriters that we would not need to staff."
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"We can now authorize transactions with a tight control over fraud risk. This has been a key factor in improving our service to both cardholders and merchants."
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"Air Products's adoption of FICO rules allows us to automate the tedious task of managing the creation of supply chain master data for materials in a way that is accurate and responsive."
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"We are creating an enterprise decision management framework to execute business decisions that any company would envy."
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“Prior to implementing FICO analytics, our collectors didn’t have as much confidence that what they were collecting was being accounted for. Now, they’re much more confident in their numbers; the team’s goals and results are very real. Our results are more measurable and concrete, and our team has more ownership …
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“When the strategy went live, it outperformed our expectations. APP increased 26%, and new sales increased 29%, without an increase in credit risk costs.”
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“The partnership we have developed with FICO over the years has helped us become more agile in our analytic capabilities and has significantly increased our profitability.”
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"We are focused on gaining efficiencies and reducing costs throughout our entire claims process. Blaze Advisor gives us the speed and flexibility we need to manage the highly complex decisions involved in the health insurance business.”