215 FICO Testimonials

"FICO’s International Business Consulting team not only delivered a comprehensive review of our collections operation, they also tailored the solution to work within our corporate culture. A month after the consultants had gone, we no longer called it the FICO report—it had become our transformation plan."

“It’s cutting away the noise so we can actually see the fraud.”

“We achieved two important goals that have been critical to our digital transformation process at the bank because they allow a huge increase in digital originations. In 2022, almost 80% of personal loans and credit cards were being sold in digital channels with excellent performance, stability, and security.”

"We were looking to replat form and reinvigorate our entire originations system, and FICO was really able to help us develop a comprehensive vision. We didn’t want to put another patch on the problem. We wanted a system that would be fast, built on the best analytics, and have us running at peak performance at any point in the process."

"When we started to overlay the value of the customer, ¡t made a significant difference ¡n terms of how we’re going to market to them, the channels we’re going to use and the overall relationship we’re going to develop with that customer."

"We wanted to focus on quick wins and knew credit line management was something we could deploy more quickly. Plus, it’s a decision area that can deliver strategy improvements month after month."

"In this business climate, the banks that most effectively mitigate risk across their portfolios will be the winners. Blaze Advisor is a key component to our ability to do this."

"We were shooting for automating 50% of the auto underwriting, or 500 applications a day, equaling 10-20 underwriters that we would not need to staff."

"We can now authorize transactions with a tight control over fraud risk. This has been a key factor in improving our service to both cardholders and merchants."

"Air Products's adoption of FICO rules allows us to automate the tedious task of managing the creation of supply chain master data for materials in a way that is accurate and responsive."

"We are creating an enterprise decision management framework to execute business decisions that any company would envy."

“Prior to implementing FICO analytics, our collectors didn’t have as much confidence that what they were collecting was being accounted for. Now, they’re much more confident in their numbers; the team’s goals and results are very real. Our results are more measurable and concrete, and our team has more ownership of what’s assigned to them. They enjoy healthy competition in the group and are excited by our wins.”

“When the strategy went live, it outperformed our expectations. APP increased 26%, and new sales increased 29%, without an increase in credit risk costs.”

“The partnership we have developed with FICO over the years has helped us become more agile in our analytic capabilities and has significantly increased our profitability.”

"We are focused on gaining efficiencies and reducing costs throughout our entire claims process. Blaze Advisor gives us the speed and flexibility we need to manage the highly complex decisions involved in the health insurance business.”