“Using Feefo has allowed us to respond to poor product feedback and, in fact, actually turn the majority of them in to happy customers. Feefo has become a forum for us to demonstrate our good old-fashioned approach to Customer Service, it’s an opportunity to listen and to improve!”

“This is where Feefo could step in. Feefo is an independent and reputable review company which contacts a business’s customers directly, and provides a dynamic link with the businesses’ website, showing up-to-date, minute to minute information regarding the latest feedback. Whether the reviews are good or bad, Versatile has no …