"We decided to go with a chatbot because we have not had enough applicants for some of the production positions. We can’t fit everything we want to tell candidates into the job postings, which the chatbot helps us with. Candidates can find out straight away if the position is suitable for them and then decide whether to apply or not. It’s easier than a traditional application through a job board or our careers site, as they don’t have to give the chatbot a CV, which they often don’t have prepared."