FATHOM Testimonials

"Fathom led the Presbyterian Church in Ireland through a very important web project, constantly reinforcing the central role the user should play in our thinking and planning. The outcome is a significantly restructured website, built around the needs of our core user groups, looking outwards rather than inwards. Throughout, Fathom were also aware of the softer side of the project and worked hard to communicate thoroughly with all of the departments involved. This project simply would have proved impossible without Fathom’s highly professional and relational approach. That’s what makes Fathom the company it is – a company we are looking forward to working with in the future."

"We first engaged with Fathom when we started looking at building our new website. We wanted to represent the voice of the customer and people throughout the organisation within the designs of the new website. We found them to be a great partner in the build and design of our new website not only researching our customers for CX but also helping us translate that into a revolutionary UX for a Irish Retail banking website. Fathom have become an integral part of both our online and digital innovation roadmaps, allowing us to fully understand and implement the requirements of our customer for both emerging products and technologies. What has been most surprising for us is that as a small company themselves they understand and are able to work in an agile manner that can often be very difficult when dealing with larger multi–departmental sign–off organisations like us."