Profound helps B2B and B2C brands deliver value at pace. Many businesses struggle to quickly gather and then effectively bridge customer insight into digital improvement. They do the whole piece - identifying the right target personas, surfacing which behaviours on their customer customer journey to influence, and then implementing new digital technology and UX design. This is why they're different - their process gives you the confidence that all your decisions are customer-evidenced - from UX design to content, to prioritised system choices. They then use next-generation platforms to implement an integrated, future-proof platform that will handle all your evolving customer experience needs. And they do this at pace - typically delivering value within three months.
"This has been a great journey for us so far. We selected profound as our digital partner and they have been exactly that; a real partner Profound also paid great attention in their design to the personas and user journeys we target – their insight and leadership in those early workshops was an important step in the early elaboration process In many ways our digital transformation has just begun and this new integrated platform with advanced personalisation and marketing automation provides the marketing team with an incredibly powerful toolkit to better engage with customers and grow the business."




Read Profound Reviews, Testimonials & Customer References from 8 real Profound customers.
Browse Profound Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Profound.