“Their methodology, understanding of psychology and online user behaviour have brought us some incredible results. Having had the pleasure to work alongside Endless Gain for the last two years I would recommend them to any eCommerce retailer. I would go as far as saying that I feel sorry for businesses who aren’t with Endless Gain, as you just don’t know how much money you’re losing. Coming from a UX background myself it has been a seamless journey working with the team, their methodology, understanding of psychology, and online user behaviour have brought us some incredible results. As a business we are taking full advantage of the lab test sessions, not only are we having multiple tests a year on the site to fine-tune the functionality that then leads to the conversion rate optimisation. We are now using the tests to get a full view of how our products affect the customer. The biometrics lab at Endless Gain has given us a detailed view of what emotions our customers feel when they see the products online vs. when they arrive at the door. I think it goes without saying that Endless gain have become a crucial part of our business and in our eyes are not an agency we use but a valuable extension to our eCommerce team."