34 FareHarbor Testimonials

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  • “We’ve had excellent support from the FareHarbor team. They came to visit, understood our needs, and provided tailored solutions. That really tipped the scale.”

  • “FareHarbor has exceeded our expectations. The onboarding process was smooth, fast and stress free. The FareHarbor team prioritized our unique needs and steered us toward the best set up for our company and our guests.”

  • “We chose FareHarbor because it took care of everything we needed from a booking platform, so we can focus on what we do best—providing the best tours in Scotland.”

  • “Bookings are very streamlined in Kiosk mode; it only takes a couple clicks and our customers have purchased their tickets. This helps us significantly reduce staff hours and focus on bringing the best show to our guests."

  • “FareHarbor has provided us with all the resources and technology needed for success so we can focus our time on providing our guests with the best experience possible. We allocate less time and resources to the guest booking process and our reservation team loves how easy it is to handle …

  • “The FareHarbor Support team is an invaluable asset when it comes to custom setups and any issues or questions that come up for us as our business grows & evolves.”

  • “No matter where you operate, direct bookings through your website should always be a goal."

  • "Managing private charters is now easier than ever. Our team can book, customize, and process payments all in one place."

  • "It's just central to how we operate. And so as we've grown through all these different little layers and steps and added people and added bikes and added management, FareHarbor has been right there and always had the tools that we've needed to expand and take."

  • “Our new FareHarbor site increased online bookings to 50-60% of total bookings [from about 20%]. It's been a game-changer for capturing more direct bookings.”

  • “Dock allowed our team to book through one system, online and offline – making it super easy to get walk-up customers onto the next available tour and help us sell more efficiently.”

  • “It’s just a quicker process than opening up the regular FareHarbor Dashboard; it requires fewer steps for bookings and gets customers through the line faster.”

  • “FareHarbor is the total package. I am continuously looking for new ways to simplify our booking process and FareHarbor's support team is second to none. I honestly do not know what I did prior to FareHarbor.”

  • “Our business has grown so much since we started with FareHarbor. With the help of the software, we had more time to improve and expand our offerings, accommodate more people, and provide the best experience to our customers.”

  • "FareHarbor helps us to run our business smoothly and we love the great support we are getting. The clarity and efficiency of the platform is a work of beauty."