34 FareHarbor Testimonials

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  • “The FareHarbor Support team is an invaluable asset when it comes to custom setups and any issues or questions that come up for us as our business grows & evolves.”

  • “FareHarbor is the total package. I am continuously looking for new ways to simplify our booking process and FareHarbor's support team is second to none. I honestly do not know what I did prior to FareHarbor.”

  • “Bookings are very streamlined in Kiosk mode; it only takes a couple clicks and our customers have purchased their tickets. This helps us significantly reduce staff hours and focus on bringing the best show to our guests."

  • “We’ve had excellent support from the FareHarbor team. They came to visit, understood our needs, and provided tailored solutions. That really tipped the scale.”

  • “It’s just a quicker process than opening up the regular FareHarbor Dashboard; it requires fewer steps for bookings and gets customers through the line faster.”

  • “Dock allowed our team to book through one system, online and offline – making it super easy to get walk-up customers onto the next available tour and help us sell more efficiently.”

  • “Everyone [working] at checkout was happy with the system, they found it very easy and the fair will definitely be using Dock next year.”

  • “FareHarbor has been an absolute game changer to our business. Whenever I need any guidance with our Dashboard or website, FareHarbor’s team is right there to offer support and their extensive knowledge.”

  • “FareHarbor has exceeded our expectations. The onboarding process was smooth, fast and stress free. The FareHarbor team prioritized our unique needs and steered us toward the best set up for our company and our guests.”

  • “Our business has grown so much since we started with FareHarbor. With the help of the software, we had more time to improve and expand our offerings, accommodate more people, and provide the best experience to our customers.”

  • “It’s much easier to sell in person, doing it all in FareHarbor and viewing availabilities in real-time.”

  • “Our new FareHarbor site increased online bookings to 50-60% of total bookings [from about 20%]. It's been a game-changer for capturing more direct bookings.”

  • “I can't say enough about the professionalism and attentiveness of our account manager and FareHarbor's support team. The entire onboarding process was an absolute breeze. And they did all this not for one but for two busy locations where we operate.”

  • "FareHarbor helps us to run our business smoothly and we love the great support we are getting. The clarity and efficiency of the platform is a work of beauty."

  • "Affiliate rules gave us the flexibility to leverage affiliates when we needed them, saving costs and improving our bottom line."