34 FareHarbor Testimonials

“Everyone should be on the FHDN and everyone should be using it. The program is very controllable and it’s easy to use.”

“It’s much easier to sell in person, doing it all in FareHarbor and viewing availabilities in real-time.”

"We witnessed a remarkable 45% increase in online bookings for our premium multi-day custom tours since the introduction of deposits and payment links."

“Our business has grown so much since we started with FareHarbor. With the help of the software, we had more time to improve and expand our offerings, accommodate more people, and provide the best experience to our customers.”

"Affiliate rules gave us the flexibility to leverage affiliates when we needed them, saving costs and improving our bottom line."

“Oftentimes, you can initiate programs, or ‘tests’ as we like to call them, with very little upfront investment (Preboard Pass cost us $250 to implement) that can pay you back after only a handful of sales.”

“Since the trend of Black Friday has taken off in the consumer marketplace, we didn’t have to waste time promoting a sale. We just needed to have the sale available, and put it in front of people.”

“Dock allowed our team to book through one system, online and offline – making it super easy to get walk-up customers onto the next available tour and help us sell more efficiently.”

“The FareHarbor Support team is an invaluable asset when it comes to custom setups and any issues or questions that come up for us as our business grows & evolves.”

“No matter where you operate, direct bookings through your website should always be a goal."

“We’ve had excellent support from the FareHarbor team. They came to visit, understood our needs, and provided tailored solutions. That really tipped the scale.”

"They weren’t there when it came time to increase sales. Although they were benefiting from a straight percentage commission, they didn’t want to assist in creating that growth."

“I can't say enough about the professionalism and attentiveness of our account manager and FareHarbor's support team. The entire onboarding process was an absolute breeze. And they did all this not for one but for two busy locations where we operate.”

“Bookings are very streamlined in Kiosk mode; it only takes a couple clicks and our customers have purchased their tickets. This helps us significantly reduce staff hours and focus on bringing the best show to our guests."

“It’s just a quicker process than opening up the regular FareHarbor Dashboard; it requires fewer steps for bookings and gets customers through the line faster.”