34 FareHarbor Testimonials

“Offer things that make sense, things that people might forget to bring. If you rent jet skis for example, sunscreen makes sense but beer and wine really doesn’t.”

“Bookings are very streamlined in Kiosk mode; it only takes a couple clicks and our customers have purchased their tickets. This helps us significantly reduce staff hours and focus on bringing the best show to our guests."

“FareHarbor took us from an informal reservation system to an online booking platform where we can better manage our guests, activities, and policies. It also allows our team to have an extremely user-friendly way to take direct bookings and even help our guests manage theirs!”

“We chose FareHarbor because it took care of everything we needed from a booking platform, so we can focus on what we do best—providing the best tours in Scotland.”

“No matter where you operate, direct bookings through your website should always be a goal."

“FareHarbor has exceeded our expectations. The onboarding process was smooth, fast and stress free. The FareHarbor team prioritized our unique needs and steered us toward the best set up for our company and our guests.”

"They weren’t there when it came time to increase sales. Although they were benefiting from a straight percentage commission, they didn’t want to assist in creating that growth."

“I can't say enough about the professionalism and attentiveness of our account manager and FareHarbor's support team. The entire onboarding process was an absolute breeze. And they did all this not for one but for two busy locations where we operate.”

"Managing private charters is now easier than ever. Our team can book, customize, and process payments all in one place."

“Everyone [working] at checkout was happy with the system, they found it very easy and the fair will definitely be using Dock next year.”

“Our new FareHarbor site increased online bookings to 50-60% of total bookings [from about 20%]. It's been a game-changer for capturing more direct bookings.”

"We found that FareHarbor was ahead of the game, giving us the resources that we needed to be on the forefront of this industry."

“FareHarbor was able to quickly translate our online needs into successful bookings and helped guide us through record breaking seasons.”

“FareHarbor has provided us with all the resources and technology needed for success so we can focus our time on providing our guests with the best experience possible. We allocate less time and resources to the guest booking process and our reservation team loves how easy it is to handle all our scheduling needs.”

"We witnessed a remarkable 45% increase in online bookings for our premium multi-day custom tours since the introduction of deposits and payment links."