34 FareHarbor Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • “The FareHarbor Support team is an invaluable asset when it comes to custom setups and any issues or questions that come up for us as our business grows & evolves.”

  • “FareHarbor is the total package. I am continuously looking for new ways to simplify our booking process and FareHarbor's support team is second to none. I honestly do not know what I did prior to FareHarbor.”

  • “Bookings are very streamlined in Kiosk mode; it only takes a couple clicks and our customers have purchased their tickets. This helps us significantly reduce staff hours and focus on bringing the best show to our guests."

  • “No matter where you operate, direct bookings through your website should always be a goal."

  • "They will do whatever it takes for your business to succeed, and they continue to do that. They've been consistent and true to their promises from the time they came in."

  • “Our business has grown so much since we started with FareHarbor. With the help of the software, we had more time to improve and expand our offerings, accommodate more people, and provide the best experience to our customers.”

  • “We chose FareHarbor because it took care of everything we needed from a booking platform, so we can focus on what we do best—providing the best tours in Scotland.”

  • “It’s just a quicker process than opening up the regular FareHarbor Dashboard; it requires fewer steps for bookings and gets customers through the line faster.”

  • "They weren’t there when it came time to increase sales. Although they were benefiting from a straight percentage commission, they didn’t want to assist in creating that growth."

  • “FareHarbor was able to quickly translate our online needs into successful bookings and helped guide us through record breaking seasons.”

  • “We’ve had excellent support from the FareHarbor team. They came to visit, understood our needs, and provided tailored solutions. That really tipped the scale.”

  • “Since the trend of Black Friday has taken off in the consumer marketplace, we didn’t have to waste time promoting a sale. We just needed to have the sale available, and put it in front of people.”

  • “Everyone [working] at checkout was happy with the system, they found it very easy and the fair will definitely be using Dock next year.”

  • “FareHarbor took us from an informal reservation system to an online booking platform where we can better manage our guests, activities, and policies. It also allows our team to have an extremely user-friendly way to take direct bookings and even help our guests manage theirs!”

  • “Our new FareHarbor site increased online bookings to 50-60% of total bookings [from about 20%]. It's been a game-changer for capturing more direct bookings.”