34 FareHarbor Testimonials

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  • “We’ve had excellent support from the FareHarbor team. They came to visit, understood our needs, and provided tailored solutions. That really tipped the scale.”

  • “FareHarbor has exceeded our expectations. The onboarding process was smooth, fast and stress free. The FareHarbor team prioritized our unique needs and steered us toward the best set up for our company and our guests.”

  • “We chose FareHarbor because it took care of everything we needed from a booking platform, so we can focus on what we do best—providing the best tours in Scotland.”

  • “Bookings are very streamlined in Kiosk mode; it only takes a couple clicks and our customers have purchased their tickets. This helps us significantly reduce staff hours and focus on bringing the best show to our guests."

  • “Everyone should be on the FHDN and everyone should be using it. The program is very controllable and it’s easy to use.”

  • "They will do whatever it takes for your business to succeed, and they continue to do that. They've been consistent and true to their promises from the time they came in."

  • “It’s much easier to sell in person, doing it all in FareHarbor and viewing availabilities in real-time.”

  • "We were skeptical at first about the 6% online booking fee, but FareHarbor helped us triple our online revenue instead of just doubling it."

  • “The FareHarbor Support team is an invaluable asset when it comes to custom setups and any issues or questions that come up for us as our business grows & evolves.”

  • “Everyone [working] at checkout was happy with the system, they found it very easy and the fair will definitely be using Dock next year.”

  • "Affiliate rules gave us the flexibility to leverage affiliates when we needed them, saving costs and improving our bottom line."

  • “I can't say enough about the professionalism and attentiveness of our account manager and FareHarbor's support team. The entire onboarding process was an absolute breeze. And they did all this not for one but for two busy locations where we operate.”

  • “Our new FareHarbor site increased online bookings to 50-60% of total bookings [from about 20%]. It's been a game-changer for capturing more direct bookings.”

  • "We witnessed a remarkable 45% increase in online bookings for our premium multi-day custom tours since the introduction of deposits and payment links."

  • “Dock allowed our team to book through one system, online and offline – making it super easy to get walk-up customers onto the next available tour and help us sell more efficiently.”