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“Bookings are very streamlined in Kiosk mode; it only takes a couple clicks and our customers have purchased their tickets. This helps us significantly reduce staff hours and focus on bringing the best show to our guests."
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"We were skeptical at first about the 6% online booking fee, but FareHarbor helped us triple our online revenue instead of just doubling it."
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"It's just central to how we operate. And so as we've grown through all these different little layers and steps and added people and added bikes and added management, FareHarbor has been right there and always had the tools that we've needed to expand and take."
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“FareHarbor was able to quickly translate our online needs into successful bookings and helped guide us through record breaking seasons.”
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“Our business has grown so much since we started with FareHarbor. With the help of the software, we had more time to improve and expand our offerings, accommodate more people, and provide the best experience to our customers.”
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“No matter where you operate, direct bookings through your website should always be a goal."
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“We chose FareHarbor because it took care of everything we needed from a booking platform, so we can focus on what we do best—providing the best tours in Scotland.”
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“Oftentimes, you can initiate programs, or ‘tests’ as we like to call them, with very little upfront investment (Preboard Pass cost us $250 to implement) that can pay you back after only a handful of sales.”
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"It lightens our workload, and makes my computer time less so I can spend real, quality time with my customers."
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“Dock allowed our team to book through one system, online and offline – making it super easy to get walk-up customers onto the next available tour and help us sell more efficiently.”
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“We’ve had excellent support from the FareHarbor team. They came to visit, understood our needs, and provided tailored solutions. That really tipped the scale.”
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"We witnessed a remarkable 45% increase in online bookings for our premium multi-day custom tours since the introduction of deposits and payment links."
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“My business philosophy is that you should always try [a new strategy]. If it doesn’t work, you don’t have to keep doing it. And if it does, that's great. I’ll always say to give it a try because you don't know until you do so if it's going to work.”
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"They weren’t there when it came time to increase sales. Although they were benefiting from a straight percentage commission, they didn’t want to assist in creating that growth."
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“Offer things that make sense, things that people might forget to bring. If you rent jet skis for example, sunscreen makes sense but beer and wine really doesn’t.”