34 FareHarbor Testimonials

"Affiliate rules gave us the flexibility to leverage affiliates when we needed them, saving costs and improving our bottom line."

"FareHarbor helps us to run our business smoothly and we love the great support we are getting. The clarity and efficiency of the platform is a work of beauty."

“It’s just a quicker process than opening up the regular FareHarbor Dashboard; it requires fewer steps for bookings and gets customers through the line faster.”

"We were skeptical at first about the 6% online booking fee, but FareHarbor helped us triple our online revenue instead of just doubling it."

“I can't say enough about the professionalism and attentiveness of our account manager and FareHarbor's support team. The entire onboarding process was an absolute breeze. And they did all this not for one but for two busy locations where we operate.”

“It’s much easier to sell in person, doing it all in FareHarbor and viewing availabilities in real-time.”

"They will do whatever it takes for your business to succeed, and they continue to do that. They've been consistent and true to their promises from the time they came in."

“We’ve had excellent support from the FareHarbor team. They came to visit, understood our needs, and provided tailored solutions. That really tipped the scale.”

"We witnessed a remarkable 45% increase in online bookings for our premium multi-day custom tours since the introduction of deposits and payment links."

“Offer things that make sense, things that people might forget to bring. If you rent jet skis for example, sunscreen makes sense but beer and wine really doesn’t.”

“No matter where you operate, direct bookings through your website should always be a goal."

“Our new FareHarbor site increased online bookings to 50-60% of total bookings [from about 20%]. It's been a game-changer for capturing more direct bookings.”

“Oftentimes, you can initiate programs, or ‘tests’ as we like to call them, with very little upfront investment (Preboard Pass cost us $250 to implement) that can pay you back after only a handful of sales.”

“Dock allowed our team to book through one system, online and offline – making it super easy to get walk-up customers onto the next available tour and help us sell more efficiently.”

“FareHarbor has been an absolute game changer to our business. Whenever I need any guidance with our Dashboard or website, FareHarbor’s team is right there to offer support and their extensive knowledge.”