34 FareHarbor Testimonials

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  • “Our business has grown so much since we started with FareHarbor. With the help of the software, we had more time to improve and expand our offerings, accommodate more people, and provide the best experience to our customers.”

  • "Managing private charters is now easier than ever. Our team can book, customize, and process payments all in one place."

  • “FareHarbor has exceeded our expectations. The onboarding process was smooth, fast and stress free. The FareHarbor team prioritized our unique needs and steered us toward the best set up for our company and our guests.”

  • “Everyone [working] at checkout was happy with the system, they found it very easy and the fair will definitely be using Dock next year.”

  • “Oftentimes, you can initiate programs, or ‘tests’ as we like to call them, with very little upfront investment (Preboard Pass cost us $250 to implement) that can pay you back after only a handful of sales.”

  • “No matter where you operate, direct bookings through your website should always be a goal."

  • "We found that FareHarbor was ahead of the game, giving us the resources that we needed to be on the forefront of this industry."

  • “The FareHarbor Support team is an invaluable asset when it comes to custom setups and any issues or questions that come up for us as our business grows & evolves.”

  • “Our new FareHarbor site increased online bookings to 50-60% of total bookings [from about 20%]. It's been a game-changer for capturing more direct bookings.”

  • “Bookings are very streamlined in Kiosk mode; it only takes a couple clicks and our customers have purchased their tickets. This helps us significantly reduce staff hours and focus on bringing the best show to our guests."

  • "Affiliate rules gave us the flexibility to leverage affiliates when we needed them, saving costs and improving our bottom line."

  • “FareHarbor has provided us with all the resources and technology needed for success so we can focus our time on providing our guests with the best experience possible. We allocate less time and resources to the guest booking process and our reservation team loves how easy it is to handle …

  • “Everyone should be on the FHDN and everyone should be using it. The program is very controllable and it’s easy to use.”

  • "We were skeptical at first about the 6% online booking fee, but FareHarbor helped us triple our online revenue instead of just doubling it."

  • "We witnessed a remarkable 45% increase in online bookings for our premium multi-day custom tours since the introduction of deposits and payment links."