“FareHarbor was able to quickly translate our online needs into successful bookings and helped guide us through record breaking seasons.”

“Everyone [working] at checkout was happy with the system, they found it very easy and the fair will definitely be using Dock next year.”

“FareHarbor has provided us with all the resources and technology needed for success so we can focus our time on providing our guests with the best experience possible. We allocate less time and resources to the guest booking process and our reservation team loves how easy it is to handle …

"We found that FareHarbor was ahead of the game, giving us the resources that we needed to be on the forefront of this industry."

“Our new FareHarbor site increased online bookings to 50-60% of total bookings [from about 20%]. It's been a game-changer for capturing more direct bookings.”

“Dock allowed our team to book through one system, online and offline – making it super easy to get walk-up customers onto the next available tour and help us sell more efficiently.”

"It's just central to how we operate. And so as we've grown through all these different little layers and steps and added people and added bikes and added management, FareHarbor has been right there and always had the tools that we've needed to expand and take."

“No matter where you operate, direct bookings through your website should always be a goal."

“FareHarbor took us from an informal reservation system to an online booking platform where we can better manage our guests, activities, and policies. It also allows our team to have an extremely user-friendly way to take direct bookings and even help our guests manage theirs!”

“I can't say enough about the professionalism and attentiveness of our account manager and FareHarbor's support team. The entire onboarding process was an absolute breeze. And they did all this not for one but for two busy locations where we operate.”

“Oftentimes, you can initiate programs, or ‘tests’ as we like to call them, with very little upfront investment (Preboard Pass cost us $250 to implement) that can pay you back after only a handful of sales.”

"It lightens our workload, and makes my computer time less so I can spend real, quality time with my customers."

“We’ve had excellent support from the FareHarbor team. They came to visit, understood our needs, and provided tailored solutions. That really tipped the scale.”

"FareHarbor helps us to run our business smoothly and we love the great support we are getting. The clarity and efficiency of the platform is a work of beauty."

“The FareHarbor Support team is an invaluable asset when it comes to custom setups and any issues or questions that come up for us as our business grows & evolves.”