“We’ve had excellent support from the FareHarbor team. They came to visit, understood our needs, and provided tailored solutions. That really tipped the scale.”
"It lightens our workload, and makes my computer time less so I can spend real, quality time with my customers."
“No matter where you operate, direct bookings through your website should always be a goal."
"We were skeptical at first about the 6% online booking fee, but FareHarbor helped us triple our online revenue instead of just doubling it."
"We witnessed a remarkable 45% increase in online bookings for our premium multi-day custom tours since the introduction of deposits and payment links."
“Our business has grown so much since we started with FareHarbor. With the help of the software, we had more time to improve and expand our offerings, accommodate more people, and provide the best experience to our customers.”
“FareHarbor is the total package. I am continuously looking for new ways to simplify our booking process and FareHarbor's support team is second to none. I honestly do not know what I did prior to FareHarbor.”
“Everyone [working] at checkout was happy with the system, they found it very easy and the fair will definitely be using Dock next year.”
“Our new FareHarbor site increased online bookings to 50-60% of total bookings [from about 20%]. It's been a game-changer for capturing more direct bookings.”
“Bookings are very streamlined in Kiosk mode; it only takes a couple clicks and our customers have purchased their tickets. This helps us significantly reduce staff hours and focus on bringing the best show to our guests."
“The FareHarbor Support team is an invaluable asset when it comes to custom setups and any issues or questions that come up for us as our business grows & evolves.”
“It’s much easier to sell in person, doing it all in FareHarbor and viewing availabilities in real-time.”
“We chose FareHarbor because it took care of everything we needed from a booking platform, so we can focus on what we do best—providing the best tours in Scotland.”
"We found that FareHarbor was ahead of the game, giving us the resources that we needed to be on the forefront of this industry."
"They will do whatever it takes for your business to succeed, and they continue to do that. They've been consistent and true to their promises from the time they came in."