34 FareHarbor Testimonials

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  • “FareHarbor is the total package. I am continuously looking for new ways to simplify our booking process and FareHarbor's support team is second to none. I honestly do not know what I did prior to FareHarbor.”

  • “Offer things that make sense, things that people might forget to bring. If you rent jet skis for example, sunscreen makes sense but beer and wine really doesn’t.”

  • “My business philosophy is that you should always try [a new strategy]. If it doesn’t work, you don’t have to keep doing it. And if it does, that's great. I’ll always say to give it a try because you don't know until you do so if it's going to work.”

  • “It’s much easier to sell in person, doing it all in FareHarbor and viewing availabilities in real-time.”

  • "Affiliate rules gave us the flexibility to leverage affiliates when we needed them, saving costs and improving our bottom line."

  • “FareHarbor took us from an informal reservation system to an online booking platform where we can better manage our guests, activities, and policies. It also allows our team to have an extremely user-friendly way to take direct bookings and even help our guests manage theirs!”

  • “Since the trend of Black Friday has taken off in the consumer marketplace, we didn’t have to waste time promoting a sale. We just needed to have the sale available, and put it in front of people.”

  • “I can't say enough about the professionalism and attentiveness of our account manager and FareHarbor's support team. The entire onboarding process was an absolute breeze. And they did all this not for one but for two busy locations where we operate.”

  • “FareHarbor was able to quickly translate our online needs into successful bookings and helped guide us through record breaking seasons.”

  • “Dock allowed our team to book through one system, online and offline – making it super easy to get walk-up customers onto the next available tour and help us sell more efficiently.”

  • "We were skeptical at first about the 6% online booking fee, but FareHarbor helped us triple our online revenue instead of just doubling it."

  • “FareHarbor has provided us with all the resources and technology needed for success so we can focus our time on providing our guests with the best experience possible. We allocate less time and resources to the guest booking process and our reservation team loves how easy it is to handle all our scheduling needs.”

  • "They will do whatever it takes for your business to succeed, and they continue to do that. They've been consistent and true to their promises from the time they came in."

  • “We chose FareHarbor because it took care of everything we needed from a booking platform, so we can focus on what we do best—providing the best tours in Scotland.”

  • "It lightens our workload, and makes my computer time less so I can spend real, quality time with my customers."