34 FareHarbor Testimonials

"We witnessed a remarkable 45% increase in online bookings for our premium multi-day custom tours since the introduction of deposits and payment links."

“My business philosophy is that you should always try [a new strategy]. If it doesn’t work, you don’t have to keep doing it. And if it does, that's great. I’ll always say to give it a try because you don't know until you do so if it's going to work.”

“We chose FareHarbor because it took care of everything we needed from a booking platform, so we can focus on what we do best—providing the best tours in Scotland.”

"They weren’t there when it came time to increase sales. Although they were benefiting from a straight percentage commission, they didn’t want to assist in creating that growth."

“FareHarbor has exceeded our expectations. The onboarding process was smooth, fast and stress free. The FareHarbor team prioritized our unique needs and steered us toward the best set up for our company and our guests.”

“FareHarbor took us from an informal reservation system to an online booking platform where we can better manage our guests, activities, and policies. It also allows our team to have an extremely user-friendly way to take direct bookings and even help our guests manage theirs!”

“Everyone [working] at checkout was happy with the system, they found it very easy and the fair will definitely be using Dock next year.”

“Since the trend of Black Friday has taken off in the consumer marketplace, we didn’t have to waste time promoting a sale. We just needed to have the sale available, and put it in front of people.”

“Oftentimes, you can initiate programs, or ‘tests’ as we like to call them, with very little upfront investment (Preboard Pass cost us $250 to implement) that can pay you back after only a handful of sales.”

“Offer things that make sense, things that people might forget to bring. If you rent jet skis for example, sunscreen makes sense but beer and wine really doesn’t.”

“Bookings are very streamlined in Kiosk mode; it only takes a couple clicks and our customers have purchased their tickets. This helps us significantly reduce staff hours and focus on bringing the best show to our guests."

"FareHarbor helps us to run our business smoothly and we love the great support we are getting. The clarity and efficiency of the platform is a work of beauty."

“Our business has grown so much since we started with FareHarbor. With the help of the software, we had more time to improve and expand our offerings, accommodate more people, and provide the best experience to our customers.”

“No matter where you operate, direct bookings through your website should always be a goal."

"It's just central to how we operate. And so as we've grown through all these different little layers and steps and added people and added bikes and added management, FareHarbor has been right there and always had the tools that we've needed to expand and take."