34 FareHarbor Testimonials

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  • “FareHarbor was able to quickly translate our online needs into successful bookings and helped guide us through record breaking seasons.”

  • “FareHarbor is the total package. I am continuously looking for new ways to simplify our booking process and FareHarbor's support team is second to none. I honestly do not know what I did prior to FareHarbor.”

  • "It lightens our workload, and makes my computer time less so I can spend real, quality time with my customers."

  • "It's just central to how we operate. And so as we've grown through all these different little layers and steps and added people and added bikes and added management, FareHarbor has been right there and always had the tools that we've needed to expand and take."

  • “Dock allowed our team to book through one system, online and offline – making it super easy to get walk-up customers onto the next available tour and help us sell more efficiently.”

  • "Affiliate rules gave us the flexibility to leverage affiliates when we needed them, saving costs and improving our bottom line."

  • “Everyone [working] at checkout was happy with the system, they found it very easy and the fair will definitely be using Dock next year.”

  • “FareHarbor has exceeded our expectations. The onboarding process was smooth, fast and stress free. The FareHarbor team prioritized our unique needs and steered us toward the best set up for our company and our guests.”

  • “Since the trend of Black Friday has taken off in the consumer marketplace, we didn’t have to waste time promoting a sale. We just needed to have the sale available, and put it in front of people.”

  • "Managing private charters is now easier than ever. Our team can book, customize, and process payments all in one place."

  • “The FareHarbor Support team is an invaluable asset when it comes to custom setups and any issues or questions that come up for us as our business grows & evolves.”

  • “Our new FareHarbor site increased online bookings to 50-60% of total bookings [from about 20%]. It's been a game-changer for capturing more direct bookings.”

  • "We witnessed a remarkable 45% increase in online bookings for our premium multi-day custom tours since the introduction of deposits and payment links."

  • “FareHarbor has provided us with all the resources and technology needed for success so we can focus our time on providing our guests with the best experience possible. We allocate less time and resources to the guest booking process and our reservation team loves how easy it is to handle …

  • “Everyone should be on the FHDN and everyone should be using it. The program is very controllable and it’s easy to use.”