"The results were fast—we saw quick improvement. Our form fields now auto-populate with a simple click, making registration faster and more accurate."
"With QAS Pro, we have all but eliminated incorrect addresses entered internally. The solution delivered value to our business at a minimal cost and a low total cost of ownership."
“Tax Season Payment Indicator proved to be a valuable tool for spearheading collections during the crucial tax-season window. It increased efficiency and maximized opportunity to help us drive revenue. It was also pivotal for our prioritization strategy, which allowed us to prioritize key accounts at the optimal time.”
“With rising patient costs, there has been a need for increased engagement and to keep costs low, while utilizing our resources wisely. Collections Optimization Manager is doing that for us, saving time and resources.”
“Everything is much easier to access with Experian Health. We no longer have to dig through pages of contracts, and we can quickly determine what our payments should be.”
“When you are able to effectively verify insurance eligibility and benefits data, the end result is so much cleaner."
“Our patient community was dissatisfied with having an outside entity handle our collections, leading to numerous complaints. Our patients expressed that if they consistently paid their bills on time, then why are we still bothering them? Our CFO wanted a more customized approach to collect from our patients without disruptive collection practices. This was the driving force behind our decision to bring the self-pay collection process inhouse.”
“The challenge we sought to overcome by leveraging AI Advantage at our organization was just gaining more insight into how denials originate and what actions we can take to prevent those from happening.”
"We can now confidently encourage students to enter their own data because we are ensuring that only quality data is accepted. We also know that students will have a good experience on our site."
“We’ve tried and tested Experian’s address solutions. We’re impressed by the address matching rates, the speed and performance of their products, and the quality of the data behind the products. We have worked with Experian for a number of years and the level of support provided has also been excellent."
"One thing we try to do is take a deeper dive on our Quest data to really try to understand what relationships these members have and how we can better deepen our relationship we have with them."
“We give our patients their payment options up-front, and they welcome the opportunity to know what their insurance is paying. It’s a great educational tool for us. With this approach, we’ve practically eliminated outstanding receivables following a procedure because we are collecting so much more at the time of service.”
“Experian Health has raised the level of expectation for effectively auditing and recovering payments.”
"The most important thing for me is that Collections Optimization Manager takes my agency strategy and my collection methodology and provides the automation and reporting that I need."
“With Experian Health, we not only identify underpayments and hold the payers accountable to their contract terms, but we also are transparent with patients on their out-of-pocket responsibility and collect more timely payments, nearly eliminating bad debt.”