"The results we’ve seen are higher contact rates. Higher contact rates yield higher recoveries. Sometimes it’s just a matter of us helping the consumer resolve the debt."
"It’s important to demonstrate professionalism with the first impression, right from the envelope."
“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s solution guides our patients to the right care and digitally connects them with a confirmed appointment.”
"Experian's Graph has bolstered our already comprehensive, multi-ID Identity Spine with incredible data on cross-device ownership and cross-channel behavior. Experian supports MiQ's success in minimizing cookie reliance through unrivaled coverage, privacy-safe practices, and global reach, all qualities mirrored in our Identity Spine.”
“The speed at which we can return a decision and our better understanding of future performance has really propelled us in being able to better serve our members.”
“Experian Health’s Patient Schedule allows us to improve the patient experience by offering a simple, convenient way to schedule an appointment online.”
"You need to remember that it’s not just the expense of address correction fees; it’s the operational costs of having to reach back to customers that add up."
"QAS Pro has saved Hach thousands of dollars in return mail costs while also improving our customer service, call center and billing operations."
"Experian’s data and BusinessIQ helped us hit our annual revenue goals while limiting our exposure to fraud and the need for collection activity."
"Experian really understands our business of financial services. It’s like talking with another banker down the street. They understand what we’re trying to do for our clients. They also understand the regulatory challenges we’re up against."
“Experian’s address validation has made the checkout process on our website much quicker and significantly improved our delivery rates. This helps our operations run more smoothly.”
"We can now confidently encourage students to enter their own data because we are ensuring that only quality data is accepted. We also know that students will have a good experience on our site."
"When I speak about Experian, I speak about partnership. They really understand what we’re looking for, and the challenges that we face. We put our minds together to figure out the best way to attack that challenge with the ultimate goal being to make sure that we service our customers the best we can."
“Our call strategies did not yield the desired outcomes, and we recognized the need for additional data to better support our goal. We were also mindful of the potential risk of staff burnout and the impact it could have on overall performance.”
“Clear Mountain Bank had considered prescreen marketing in the past; however, the complexity and compliance aspect drove it outside the bounds of our resource constraints. Digital Prescreen with Micronotes supplied the infrastructure to create higher-quality, personalized offers, as well as the delivery and reporting. They made prescreen marketing a reality for us.”