"Understanding the current market and being able to quickly adapt to changes are vital to achieving growth. Experian’s Business Information Services provides us with market-leading tools and the freshest data available to help us stay competitive and make rapid, informed business decisions."
“When I was originally introduced to Experian Boost, I felt confident that it would be a great fit for Spring EQ and its customers. Spring EQ did a great job implementing Boost into their lending process.”
"The reason I like partnering with Experian is because there are many companies out there that provide data and software but Experian really focuses on solutions. They have people who understand my business and come up with solutions for my business not simply the solution that they are selling."
“We are really happy with Experian. It takes away duplication of efforts and allows us to see the bigger picture. The eligibility solution works well for our team and patients.”
“With price transparency in healthcare today, people are now expecting to understand ‘how much will it cost me?’ and Experian Health has helped us get there!”
“The implementation process went so smoothly we didn’t miss a beat in eligibility."
“Our new patient friendly statement and patient portal has really helped to improve patient interactions with our business office. Patients appreciate having the option to connect with us online and send inquiries through the secure portal instead of only calling into our Call Center and we have received positive feedback on the improved transparency of our patient statement."
“The Experian Health team has been an excellent partner with us on this – if we saw something that needed developed, they were willing to understand what was needed to be further enhanced and then worked hard to make it happen for us. That’s a sign of a really good partnership.”
“Experian Health does a great job of explaining the reasons why an underpayment exists and why it is a variance.”
"With 150 new customer setups and 200 address changes per day, we’re saving roughly three hours per day and that doesn’t factor in savings from reducing spelling mistakes and return mail processing."
“The challenge we sought to overcome by leveraging AI Advantage at our organization was just gaining more insight into how denials originate and what actions we can take to prevent those from happening.”
"This is exactly what I wanted from this engagement and your team exceeded my expectations!"
“We had toyed with the idea of building a solution ourselves, however that was clearly a long-term approach. As soon as we saw the DataArc 360 demo we knew it was exactly the solution the business needed. Then discovering that it was available immediately and could be implemented within just 3 months was amazing.”
“Our patient community was dissatisfied with having an outside entity handle our collections, leading to numerous complaints. Our patients expressed that if they consistently paid their bills on time, then why are we still bothering them? Our CFO wanted a more customized approach to collect from our patients without disruptive collection practices. This was the driving force behind our decision to bring the self-pay collection process inhouse.”
"We've used the Experian scoring models to help us segment portfolios. That allows us to better work for our clients."