“We give our patients their payment options up-front, and they welcome the opportunity to know what their insurance is paying. It’s a great educational tool for us. With this approach, we’ve practically eliminated outstanding receivables following a procedure because we are collecting so much more at the time of service.”

"We already use a wide range of solutions for custom fraud scores and flags, along with an effective KYC process that all runs during our underwriting process. Adding NeuroID at the top of the funnel saves us a lot of manual review later in the funnel."

"The reason I like partnering with Experian is because there are many companies out there that provide data and software but Experian really focuses on solutions. They have people who understand my business and come up with solutions for my business not simply the solution that they are selling."

"It’s important to demonstrate professionalism with the first impression, right from the envelope."

“The implementation and training with Experian Health was awesome, as has been their ongoing support, and the ability for us to better partner and communicate with our director of managed care to create more efficiency is priceless.”

“When working variances, things that don’t seem like a big deal are significant in the grand scheme of things."

"This is exactly what I wanted from this engagement and your team exceeded my expectations!"

“We needed an authorization solution that was integrated within our Epic workflow, easy-to-use and that our team could rally behind. We found that solution in Experian Health’s Passport Authorizations tool.”

“I love the availability of the Experian team. They are quick to solve any issue and get you back up and running in no time.”

“We have received a lot of positive feedback with Collections Optimization Manager’s Return Mail solution because it gives us the most updated contact information. Whenever we need to notify the patient, we have the most updated addresses in our system.”

“With rising patient costs, there has been a need for increased engagement and to keep costs low, while utilizing our resources wisely. Collections Optimization Manager is doing that for us, saving time and resources.”

“With a clear roadmap for long-term improvements to our collections operation we can drive down the cost to collect and remain competitive in the market.”

"The results we’ve seen are higher contact rates. Higher contact rates yield higher recoveries. Sometimes it’s just a matter of us helping the consumer resolve the debt."

“Life better for both patients and staff.”

“The strong performance of these campaigns didn’t stop with Cambria. The successful integration of Experian ConsumerView, enabled the team to deploy other acquisition and segmentation models in partnership with our loyalty and marketing business teams.”