“With Order Manager, we’re now able to offer a fully paperless process to our clients and require certain fields be completed, such as all demographics, diagnosis code, etc., which are necessary on the front end."

"Experian Data Quality helps us to deliver the superior level of service that we promise to our members - and that’s a major win for us."

“With a clear roadmap for long-term improvements to our collections operation we can drive down the cost to collect and remain competitive in the market.”

“Since we began using Patient Self Service, enrollments increased from 900 to more than 10,000 and our online payments increased from $200,000 to more than $800,000 per month. We now can do real-time statement changes free of charge. With our previous vendor, we could get charged $1,400 for a basic …

“It was clear that we had to do something different. We needed to change the way we approached claims to survive in today’s competitive market environment.”

“Our call strategies did not yield the desired outcomes, and we recognized the need for additional data to better support our goal. We were also mindful of the potential risk of staff burnout and the impact it could have on overall performance.”

“Reducing denials upfront would improve our revenue, which could be channeled into current and future investments that support our mission.”

“Accurate contact data is essential for our community fundraising efforts. Fixing data is a never-ending task but Experian had the solutions to do this for us, validating the data we already had in the system and making sure that all new data is also validated. By doing that it allows …

"One thing we try to do is take a deeper dive on our Quest data to really try to understand what relationships these members have and how we can better deepen our relationship we have with them."

“Life better for both patients and staff.”

“The financial load has been lightened, and the staff is no longer spinning their wheels. We can now make a difference in every account that is touched.”

“The cost-effectiveness, accuracy and efficiency gained from using Experian Healthcare are remarkable. I cannot imagine doing EMS billing without it.”

"The entire project was turned around in just 4 weeks and the support we received from Experian’s technical teams throughout was incredibly helpful and flexible."

"I'd say, prior to Experian, we had higher losses on the prescreens than we have since we implemented them with Experian. It's just a bit more sophisticated development of criteria."

"We were one of the early adopters of the Experian Collection Advantage product. As that has evolved, we’ve used that product in all facets of our business."