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"As far as working with Experian Data Quality, I must say they are a top-notch company. From the first time I made contact with them up to today, they have bent over backwards to make things work as smoothly as possible."
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“The insights we get from being around Experian people and learning from all the different services — that has been transformational. Every year it sparks something for us.”
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“The scheduling solution makes it easier because we can see all the appointments at one time, go through them with the patient and see which one is best for them.”
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“Experian Health provided our staff with a reliable, real-time registration error alerting process. Our overall registration accuracy rate has improved significantly since implementing eCare NEXT. We now have the tools we need to be successful in one, user friendly application.”
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"Following the implementation of Patient Estimates, patients expressed gratitude for explaining their insurance benefits in detail and providing an estimate. This allows patients to understand what to expect. Preparedness and knowledge are keys to peace of mind in the world of health care expense."
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"The Collections Advantage tool that we’ve implemented has allowed us to go from more of a “dialing for dollars” kind of recovery effort to a more targeted, queuing workflow pipeline, so it’s a much more efficient process."
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"It’s important to demonstrate professionalism with the first impression, right from the envelope."
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“The continued level of support that we receive is what really stands out about Experian Health.”
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"I couldn’t be happier with BusinessIQ. The application is extremely easy to use, and the layout of the reports is excellent. It’s so easy to get right to the key attributes and information I need. It has made us more efficient while allowing us to reduce our risk and exposure. …
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"The drilldown approach makes data entry a lot faster now. We save, on average, 13 seconds per address entered."
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“It was important for Midmark to have a quick and easy implementation, as well provide our customer service representatives a fast process to verify customer data. We could not add additional time to the CSR workflow. Not only did the implementation go completely smooth, Experian’s address validation tool has been …
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“We recognized the need to move from manual to automated as well as increase our risk assessment to continue growth. The Commercial Spike Analysis helped us to understand our portfolio better and identify risk exposure. With the COVID-19 pandemic, we had no choice but to move at record speed, and …
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"We recommend Experian to anybody like us who is looking for products and we also try to recommend Experian products at credit unions for those products that are institution-specific."
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“With a clear roadmap for long-term improvements to our collections operation we can drive down the cost to collect and remain competitive in the market.”
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"Experian really understands our business of financial services. It’s like talking with another banker down the street. They understand what we’re trying to do for our clients. They also understand the regulatory challenges we’re up against."