“When working variances, things that don’t seem like a big deal are significant in the grand scheme of things."

“We wanted a system with proven results in back-end automation, operational improvement and analytical performance. Novant was looking for a partner who would help to propel our patient experience to the next level.”

"The Collections Advantage tool that we’ve implemented has allowed us to go from more of a “dialing for dollars” kind of recovery effort to a more targeted, queuing workflow pipeline, so it’s a much more efficient process."

"Every address is now verified with QAS Pro. The solution prompts for apartment numbers and directional information, and will not allow an address to update unless it is accurate. With QAS Pro, incorrect addresses are almost impossible."

"The results were fast—we saw quick improvement. Our form fields now auto-populate with a simple click, making registration faster and more accurate."

"Marketing gets very expensive if you don’t have good information in the first place. Prior to Experian Data Quality, we had a return rate of over16%. Our current return rate is almost negligible."

"One of our patients with a $200,000 bill answered a few questions and their account was found eligible for Veterans benefits. With our previous vendor we would have written the account off to charity."

"It was a no brainer for us. The tool is easy to enable, userfriendly, and consistent within our Salesforce workflow."

"Experian Data Quality is a major win for us. Address data coming into our CDW is more accurate and more complete, which significantly improves marketing campaigns, drives better clienteling efforts and streamlines back-end processes."

"Experian is a very innovative and dynamic company. The products and services they offer allow us the opportunity to better serve our members, to better understand our members and also, it allows us to compete in this challenging environment."

“With Coverage Discovery, Luminis can now find more billable coverage, whether primary, secondary, Medicare or Medicaid. Luminis can follow up immediately with payors when there is no initial RTE response available. Not only does this improve financial performance, but it also reduces manual work and minimizes errors before claims are …

"The size of Experian and the volume of their data provide a lot of opportunity for us to provide better services to our clients. The quality of service both from a technology perspective and understanding the application has been excellent."

"Thanks to Experian Data Quality, we have seen an impressive reduction in the number of properties that our Field Sales representatives are unable to locate, due to missing subpremise information. This is fantastic as it means there has been a reduction in customer leakage levels."

"We can now confidently encourage students to enter their own data because we are ensuring that only quality data is accepted. We also know that students will have a good experience on our site."

"Overall, the technical process, ease and speed of implementation, and results have left us very happy with this project."