“Experian provides a personal touch and interaction. There is always a clear and logical channel of support. The consultants have given us direction and assistance that helps us to analyze the information and modify our workflows."

"Our staff was spending hours with return mail — we have boxes and boxes of it that we had to go through piece by piece. The mail was returned for a myriad of reasons — from typos to people intentionally giving us fraudulent information.”

“As the IU Health Revenue Cycle team rallied to respond to the claims processing disruption, we were uniquely positioned with our long-time Experian partnership to quickly re-institute critical claims routines and restore a significant volume of claims transmissions. This would not have been possible without Experian’s nimble and comprehensive approach, …

“The process was as simple as any I have ever done before. Experian provided everything I needed to complete my mailing and did so in a timely manner.”

"I'd say, prior to Experian, we had higher losses on the prescreens than we have since we implemented them with Experian. It's just a bit more sophisticated development of criteria."

“The income report has definitely made approving applications and moving residents in so much easier. It has shortened our approval process to within minutes in some cases. We are leasing faster and cutting down on our vacancy loss because we can give them an immediate approval. It’s been a very …

"The most important thing for me is that Collections Optimization Manager takes my agency strategy and my collection methodology and provides the automation and reporting that I need."

“Everything is much easier to access with Experian Health. We no longer have to dig through pages of contracts, and we can quickly determine what our payments should be.”

“When you are able to effectively verify insurance eligibility and benefits data, the end result is so much cleaner."

“We had toyed with the idea of building a solution ourselves, however that was clearly a long-term approach. As soon as we saw the DataArc 360 demo we knew it was exactly the solution the business needed. Then discovering that it was available immediately and could be implemented within just …

"When I speak about Experian, I speak about partnership. They really understand what we’re looking for, and the challenges that we face. We put our minds together to figure out the best way to attack that challenge with the ultimate goal being to make sure that we service our customers …

"Marketing gets very expensive if you don’t have good information in the first place. Prior to Experian Data Quality, we had a return rate of over16%. Our current return rate is almost negligible."

“With the Experian DPS, we were able to get more from our advertising without a big increase in spend. We got smarter about where to target, how to advertise, and which campaigns needed work. We judged success by looking at market share growth in ZIPs we targeted – and we …

"Every address is now verified with QAS Pro. The solution prompts for apartment numbers and directional information, and will not allow an address to update unless it is accurate. With QAS Pro, incorrect addresses are almost impossible."

"One thing we try to do is take a deeper dive on our Quest data to really try to understand what relationships these members have and how we can better deepen our relationship we have with them."