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"Experian Data Quality helps us to deliver the superior level of service that we promise to our members - and that’s a major win for us."
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“Our partnership with Experian Health helps Banner Health's revenue cycle team deliver on its mission of “getting it right, at the right time, every time.”
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“With rising patient costs, there has been a need for increased engagement and to keep costs low, while utilizing our resources wisely. Collections Optimization Manager is doing that for us, saving time and resources.”
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“Experian’s services are critical for our loyalty program and understanding who our new and existing customers are.”
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“We recently went through a large technology upgrade and had no issues with Experian’s address and email software. We can reliably depend on the service’s stability and use.”
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"Experian is a very innovative and dynamic company. The products and services they offer allow us the opportunity to better serve our members, to better understand our members and also, it allows us to compete in this challenging environment."
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“The strong performance of these campaigns didn’t stop with Cambria. The successful integration of Experian ConsumerView, enabled the team to deploy other acquisition and segmentation models in partnership with our loyalty and marketing business teams.”
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“Without Experian’s ConsumerView, it would have been extremely challenging to develop robust predictive models and guest segmentation in support of Cambria. While we typically leverage a host of behavioral booking variables, Experian adds a critical dimension of demographic intelligence that fills in the key blanks.”
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"Experian’s Business Information Services provides us comprehensive information to help make more informed business decisions."
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"The results we’ve seen are higher contact rates. Higher contact rates yield higher recoveries. Sometimes it’s just a matter of us helping the consumer resolve the debt."
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“By using Email Insights in conjunction with our internal data, we were able to re-engage customers that had not interacted with our emails for an extended period of time.”
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“The speed at which we can return a decision and our better understanding of future performance has really propelled us in being able to better serve our members.”
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"It’s really obvious that the reps like to build a relationship with us and so they go out of their way to answer questions and get us information in a very timely manner which is very important these days. So I think that’s what I value most."
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“Day one of using PowerCurve produced a 49% automation rate! We have received amazing feedback from our teams about what a great product was chosen. While we are still in the early phases of the automation journey, I am a strong advocate for PowerCurve and the impact it could have …
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“Since we began using Patient Self Service, enrollments increased from 900 to more than 10,000 and our online payments increased from $200,000 to more than $800,000 per month. We now can do real-time statement changes free of charge. With our previous vendor, we could get charged $1,400 for a basic …