"Using the data that Experian has, we were able to specifically target customers. We were able to lower our cost per acquisition by about a factor of three and still maintain the take rates that we had previously."

“With Coverage Discovery, Luminis can now find more billable coverage, whether primary, secondary, Medicare or Medicaid. Luminis can follow up immediately with payors when there is no initial RTE response available. Not only does this improve financial performance, but it also reduces manual work and minimizes errors before claims are …

"Fraudsters today almost have cleaner identities than normal people. Traditional resources don’t go as far as they used to; fraudsters can fake a driver’s license or formation doc. NeuroID lets us dig deeper where we couldn’t see before to find what’s really going on."

"I'd say, prior to Experian, we had higher losses on the prescreens than we have since we implemented them with Experian. It's just a bit more sophisticated development of criteria."

“Experian Health does a great job of explaining the reasons why an underpayment exists and why it is a variance.”

"Address verification makes the biggest difference."

“We had toyed with the idea of building a solution ourselves, however that was clearly a long-term approach. As soon as we saw the DataArc 360 demo we knew it was exactly the solution the business needed. Then discovering that it was available immediately and could be implemented within just …

"One thing we try to do is take a deeper dive on our Quest data to really try to understand what relationships these members have and how we can better deepen our relationship we have with them."

“The challenge we sought to overcome by leveraging AI Advantage at our organization was just gaining more insight into how denials originate and what actions we can take to prevent those from happening.”

"Experian Data Quality is a critical tool in improving the accuracy of our database entering new transactions with accurate data saves time and money in the long run."

“We wanted a system with proven results in back-end automation, operational improvement and analytical performance. Novant was looking for a partner who would help to propel our patient experience to the next level.”

“With the Experian DPS, we were able to get more from our advertising without a big increase in spend. We got smarter about where to target, how to advertise, and which campaigns needed work. We judged success by looking at market share growth in ZIPs we targeted – and we …

"It’s important to demonstrate professionalism with the first impression, right from the envelope."

“Since we began using Patient Self Service, enrollments increased from 900 to more than 10,000 and our online payments increased from $200,000 to more than $800,000 per month. We now can do real-time statement changes free of charge. With our previous vendor, we could get charged $1,400 for a basic …

"It’s really obvious that the reps like to build a relationship with us and so they go out of their way to answer questions and get us information in a very timely manner which is very important these days. So I think that’s what I value most."