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"Experian Health’s scheduling solution was able to accommodate our provider rules and simplify the booking process for patients. As a result, our providers now allow patients to self-schedule for their conditions.”
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“It was clear that we had to do something different. We needed to change the way we approached claims to survive in today’s competitive market environment.”
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“We recently went through a large technology upgrade and had no issues with Experian’s address and email software. We can reliably depend on the service’s stability and use.”
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“The income report has definitely made approving applications and moving residents in so much easier. It has shortened our approval process to within minutes in some cases. We are leasing faster and cutting down on our vacancy loss because we can give them an immediate approval. It’s been a very …
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"Every address is now verified with QAS Pro. The solution prompts for apartment numbers and directional information, and will not allow an address to update unless it is accurate. With QAS Pro, incorrect addresses are almost impossible."
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“Experian Health’s Patient Schedule allows us to improve the patient experience by offering a simple, convenient way to schedule an appointment online.”
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"The Collections Advantage tool that we’ve implemented has allowed us to go from more of a “dialing for dollars” kind of recovery effort to a more targeted, queuing workflow pipeline, so it’s a much more efficient process."
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"With 150 new customer setups and 200 address changes per day, we’re saving roughly three hours per day and that doesn’t factor in savings from reducing spelling mistakes and return mail processing."
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"What I value most is each challenge that I’ve faced I have always been able to call my rep and she’s able to find a solution to what I’m looking for. So it may not be what I was originally looking for, but in the end it ends up being …
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"Using the data that Experian has, we were able to specifically target customers. We were able to lower our cost per acquisition by about a factor of three and still maintain the take rates that we had previously."
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"Experian Health’s guided search and scheduling solution adds immediate benefits for our patients, supporting our commitment to provide our patients with cutting-edge technology in the convenience of their home."
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"Month over month, we have seen double-digit growth in the use of the application."
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"An important part of our selection of Patient Schedule was their analytics and reporting. There were numerous financial benefits, but I would say that key and number one is the line of sight on our business — which physicians are seeing which patients and when, where there are peaks and …
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"One thing we try to do is take a deeper dive on our Quest data to really try to understand what relationships these members have and how we can better deepen our relationship we have with them."
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“With Coverage Discovery, Luminis can now find more billable coverage, whether primary, secondary, Medicare or Medicaid. Luminis can follow up immediately with payors when there is no initial RTE response available. Not only does this improve financial performance, but it also reduces manual work and minimizes errors before claims are …