“With price transparency in healthcare today, people are now expecting to understand ‘how much will it cost me?’ and Experian Health has helped us get there!”

"We were one of the early adopters of the Experian Collection Advantage product. As that has evolved, we’ve used that product in all facets of our business."

“The continued level of support that we receive is what really stands out about Experian Health.”

“We wanted a system with proven results in back-end automation, operational improvement and analytical performance. Novant was looking for a partner who would help to propel our patient experience to the next level.”

“Our client’s ability to have confidence in us is tied directly to the experience that Experian has.”

“With Experian Health, we not only identify underpayments and hold the payers accountable to their contract terms, but we also are transparent with patients on their out-of-pocket responsibility and collect more timely payments, nearly eliminating bad debt.”

“Thanks to the contract analysis tools, we are also on a more equal footing with the payers during contract negotiations."

"It’s very important to have a suite of products that you can use together to achieve optimal results. You can focus on one specific tool, like how we use Claim Scrubber for charges, sending cleaner charges through the system. But, if you’re not appropriately using real-time eligibility to capture insurance …

“Experian provides a personal touch and interaction. There is always a clear and logical channel of support. The consultants have given us direction and assistance that helps us to analyze the information and modify our workflows."

"Using the data that Experian has, we were able to specifically target customers. We were able to lower our cost per acquisition by about a factor of three and still maintain the take rates that we had previously."

“The partnership provided by Experian, backed by analytics, makes them the dream resource for our growth as a credit union. It isn’t just the data, it’s the people."

"We’ve implemented the Experian Health webbased scheduling system to allow us to more efficiently find a provider that can meet patients’ needs.”

“The scheduling solution makes it easier because we can see all the appointments at one time, go through them with the patient and see which one is best for them.”

"The physicians that I’ve talked with so far find that they have a more efficient and planned day, and it’s more relaxing. Their productivity is increased, and, at the same time, they’ve been able to reduce some of the stresses of their schedule.”

"The results were fast—we saw quick improvement. Our form fields now auto-populate with a simple click, making registration faster and more accurate."