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"Since we began our relationship with Experian’s Business Information Services many years ago, Experian has been very responsive and supportive of our needs in providing efficient and predictive assessment of risk."
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"With Experian Data Quality, we are able to use our budget wisely, cut postal expenses, and provide an excellent level of customer service and satisfaction which encourages repeat visitors."
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"Experian’s Business Information Services provides us comprehensive information to help make more informed business decisions."
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“Our patient community was dissatisfied with having an outside entity handle our collections, leading to numerous complaints. Our patients expressed that if they consistently paid their bills on time, then why are we still bothering them? Our CFO wanted a more customized approach to collect from our patients without disruptive …
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"We can now confidently encourage students to enter their own data because we are ensuring that only quality data is accepted. We also know that students will have a good experience on our site."
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“Experian provides a personal touch and interaction. There is always a clear and logical channel of support. The consultants have given us direction and assistance that helps us to analyze the information and modify our workflows."
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“We had a very simple implementation with Experian, Experian Data Quality’s services matched our needs without being too complicated and the implementation and configuration were very easy without requiring any additional hardware.”
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"Experian Health consistently gives us valuable insight into ways to enhance our financial performance.”
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“Since we began using Patient Self Service, enrollments increased from 900 to more than 10,000 and our online payments increased from $200,000 to more than $800,000 per month. We now can do real-time statement changes free of charge. With our previous vendor, we could get charged $1,400 for a basic …
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"Experian has provided us with the comprehensive data and predictive insights needed to make more informed financial decisions and grow our business."
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"Every address is now verified with QAS Pro. The solution prompts for apartment numbers and directional information, and will not allow an address to update unless it is accurate. With QAS Pro, incorrect addresses are almost impossible."
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“We focus on the quality of our calls versus the quantity of calls made. I want my customer service representatives to be ‘ready to call’ 65% of their working hours. We serve our patients well when we can spend time with patients explaining their bills, what’s been covered by their …
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“Reducing denials upfront would improve our revenue, which could be channeled into current and future investments that support our mission.”
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"We recommend Experian to anybody like us who is looking for products and we also try to recommend Experian products at credit unions for those products that are institution-specific."
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“Partnering with Experian Health has allowed us to be an advocate for our patients while also protecting the bottom line."