"The Collections Advantage tool that we’ve implemented has allowed us to go from more of a “dialing for dollars” kind of recovery effort to a more targeted, queuing workflow pipeline, so it’s a much more efficient process."

"We reached ROI on the project in far less than two weeks. The data test had given us an estimate of what to expect from the cleansing – but the results far exceeded expectations. This was 100% worth our time and money."

"Address verification makes the biggest difference."

"Since we began our relationship with Experian’s Business Information Services many years ago, Experian has been very responsive and supportive of our needs in providing efficient and predictive assessment of risk."

"We can now confidently encourage students to enter their own data because we are ensuring that only quality data is accepted. We also know that students will have a good experience on our site."

“Tax Season Payment Indicator proved to be a valuable tool for spearheading collections during the crucial tax-season window. It increased efficiency and maximized opportunity to help us drive revenue. It was also pivotal for our prioritization strategy, which allowed us to prioritize key accounts at the optimal time.”

“With a clear roadmap for long-term improvements to our collections operation we can drive down the cost to collect and remain competitive in the market.”

“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s solution guides our patients to the right care and digitally connects them with a confirmed appointment.”

"I have been very impressed with Experian Data Quality’s procedures and methodology. Many vendors drop out of sight after their sale is completed, but Experian Data Quality made it their business to find out how things were going and what they can do to help long after they were paid."

“As the IU Health Revenue Cycle team rallied to respond to the claims processing disruption, we were uniquely positioned with our long-time Experian partnership to quickly re-institute critical claims routines and restore a significant volume of claims transmissions. This would not have been possible without Experian’s nimble and comprehensive approach, …

“The ability to expand and simplify scheduling activities by putting scheduling in the hands of ED staff means patients are taken care of without delay.”

“Now we have pods of four people managing seven or eight service lines because it’s so easy to work. The team wouldn’t be able to go back to the old way. You don’t have to keep track of who you can schedule at what time or at what location, because …

“The insights we get from being around Experian people and learning from all the different services — that has been transformational. Every year it sparks something for us.”

“Members would call asking for sensitive information, and if we weren’t confident we were speaking with the actual member, we’d have the member fax a written request with a copy of identification.”

“We’ve tried and tested Experian’s address solutions. We’re impressed by the address matching rates, the speed and performance of their products, and the quality of the data behind the products. We have worked with Experian for a number of years and the level of support provided has also been excellent."