“There are very few no-brainers in this industry, and Experian’s Collection Triggers is one of them."

“It was clear that we had to do something different. We needed to change the way we approached claims to survive in today’s competitive market environment.”

"We’ve managed to improve our customer data, reduce costs and provide a better customer experience— all while staying way ahead of the ROI. We’re thrilled with the first class products and services that have been provided Experian Data Quality is clearly an industry leader."

“By using Email Insights in conjunction with our internal data, we were able to re-engage customers that had not interacted with our emails for an extended period of time.”

"Experian really understands our business of financial services. It’s like talking with another banker down the street. They understand what we’re trying to do for our clients. They also understand the regulatory challenges we’re up against."

"This is exactly what I wanted from this engagement and your team exceeded my expectations!"

"Experian Data Quality is a critical tool in improving the accuracy of our database entering new transactions with accurate data saves time and money in the long run."

“Accurate contact data is essential for our community fundraising efforts. Fixing data is a never-ending task but Experian had the solutions to do this for us, validating the data we already had in the system and making sure that all new data is also validated. By doing that it allows …

“With a clear roadmap for long-term improvements to our collections operation we can drive down the cost to collect and remain competitive in the market.”

“Members would call asking for sensitive information, and if we weren’t confident we were speaking with the actual member, we’d have the member fax a written request with a copy of identification.”

"I'd say, prior to Experian, we had higher losses on the prescreens than we have since we implemented them with Experian. It's just a bit more sophisticated development of criteria."

“Building relationships with our members is key to our success. The daily trigger data provides the insight we need to help our members.”

“The program enables us to capture people who are most interested in financing in a cost-effective, timely manner.”

“We have automated the monthly files sent to Experian and the daily files from Experian to merge with our own data. The Member Retention Trigger Program is completely automated.”

"Fraudsters today almost have cleaner identities than normal people. Traditional resources don’t go as far as they used to; fraudsters can fake a driver’s license or formation doc. NeuroID lets us dig deeper where we couldn’t see before to find what’s really going on."