"It’s very important to have a suite of products that you can use together to achieve optimal results. You can focus on one specific tool, like how we use Claim Scrubber for charges, sending cleaner charges through the system. But, if you’re not appropriately using real-time eligibility to capture insurance …

“Experian’s program transformed our statisticians into credit risk managers. It gave the team the market and risk-management insight needed to drive real growth in our business by making credit decisions quickly and confidently and offering our members the superior level of service they have come to expect from the Desjardins …

“We wanted a system with proven results in back-end automation, operational improvement and analytical performance. Novant was looking for a partner who would help to propel our patient experience to the next level.”

“The Passport Authorizations solution has helped us increase both staff and patient satisfaction, and created best practices and tips on how a real-time authorization management tool, along with a ‘lean mentality,’ can help staff work together to improve processes.”

"We were one of the early adopters of the Experian Collection Advantage product. As that has evolved, we’ve used that product in all facets of our business."

“There are very few no-brainers in this industry, and Experian’s Collection Triggers is one of them."

“The challenge we sought to overcome by leveraging AI Advantage at our organization was just gaining more insight into how denials originate and what actions we can take to prevent those from happening.”

“The implementation and training with Experian Health was awesome, as has been their ongoing support, and the ability for us to better partner and communicate with our director of managed care to create more efficiency is priceless.”

“When working variances, things that don’t seem like a big deal are significant in the grand scheme of things."

“Experian Health provided our staff with a reliable, real-time registration error alerting process. Our overall registration accuracy rate has improved significantly since implementing eCare NEXT. We now have the tools we need to be successful in one, user friendly application.”

"Following the implementation of Patient Estimates, patients expressed gratitude for explaining their insurance benefits in detail and providing an estimate. This allows patients to understand what to expect. Preparedness and knowledge are keys to peace of mind in the world of health care expense."

“Our patient community was dissatisfied with having an outside entity handle our collections, leading to numerous complaints. Our patients expressed that if they consistently paid their bills on time, then why are we still bothering them? Our CFO wanted a more customized approach to collect from our patients without disruptive …

"Experian's Graph has bolstered our already comprehensive, multi-ID Identity Spine with incredible data on cross-device ownership and cross-channel behavior. Experian supports MiQ's success in minimizing cookie reliance through unrivaled coverage, privacy-safe practices, and global reach, all qualities mirrored in our Identity Spine.”

“Training was very simple — it was clear that for staff, this solution was just another chevron in the workflow. It’s very intuitive to use. We were able to reassure them that their jobs were not going away, and we’d still be prioritizing patient relationships. And patients loved it.”

“Our client’s ability to have confidence in us is tied directly to the experience that Experian has.”