“Our new patient friendly statement and patient portal has really helped to improve patient interactions with our business office. Patients appreciate having the option to connect with us online and send inquiries through the secure portal instead of only calling into our Call Center and we have received positive feedback …

"The size of Experian and the volume of their data provide a lot of opportunity for us to provide better services to our clients. The quality of service both from a technology perspective and understanding the application has been excellent."

“Since implementing Identity Verification, we’ve improved the accuracy of patient demographic information throughout ValleyCare Health System. More valid data up-front means better revenue cycle results on the backend.”

"One of our patients with a $200,000 bill answered a few questions and their account was found eligible for Veterans benefits. With our previous vendor we would have written the account off to charity."

"If an employee cannot find the claimant or claimant’s employer information, he or she resorts to manual research through the yellow pages, Google, and the USPS® website. This proved extremely inefficient to CDLE processes and also delayed benefits to claimants."

"We recommend Experian to anybody like us who is looking for products and we also try to recommend Experian products at credit unions for those products that are institution-specific."

“Printing claims in home office environments would not have been HIPAA-compliant, so we needed to quickly figure out which systems allowed for digital work. As some staff started seeking job opportunities that would allow them to work from home during the pandemic, we also needed to enable a more digitally …

“The process was as simple as any I have ever done before. Experian provided everything I needed to complete my mailing and did so in a timely manner.”

"It was a no brainer for us. The tool is easy to enable, userfriendly, and consistent within our Salesforce workflow."

"It’s important to demonstrate professionalism with the first impression, right from the envelope."

“We wanted a system with proven results in back-end automation, operational improvement and analytical performance. Novant was looking for a partner who would help to propel our patient experience to the next level.”

“We had toyed with the idea of building a solution ourselves, however that was clearly a long-term approach. As soon as we saw the DataArc 360 demo we knew it was exactly the solution the business needed. Then discovering that it was available immediately and could be implemented within just …

"We've used the Experian scoring models to help us segment portfolios. That allows us to better work for our clients."

"We’ve experienced an ROI on that product exceeding well beyond 10,000 percent, which is one of the highest ROI products we have in our waterfall mix."

“Everything is much easier to access with Experian Health. We no longer have to dig through pages of contracts, and we can quickly determine what our payments should be.”