“With Order Manager, we’re now able to offer a fully paperless process to our clients and require certain fields be completed, such as all demographics, diagnosis code, etc., which are necessary on the front end."

"Overall, the technical process, ease and speed of implementation, and results have left us very happy with this project."

“With a clear roadmap for long-term improvements to our collections operation we can drive down the cost to collect and remain competitive in the market.”

“Experian Health is an invaluable asset to Sansum Clinic. Its solutions give us peace of mind that we are collecting accurate payments from both payers and patients in a timely manner — and just as important, we know our revenue cycle is performing at its very best as a result.”

"Patient Responsibility Pricer has proven to be a valuable tool for educating patients about their benefit plans. For instance, many patients are surprised by supply costs. By better setting their expectations at the point of service about how much a walking boot or sling may cost, we can increase the …

“Our call strategies did not yield the desired outcomes, and we recognized the need for additional data to better support our goal. We were also mindful of the potential risk of staff burnout and the impact it could have on overall performance.”

"It’s really obvious that the reps like to build a relationship with us and so they go out of their way to answer questions and get us information in a very timely manner which is very important these days. So I think that’s what I value most."

“Day one of using PowerCurve produced a 49% automation rate! We have received amazing feedback from our teams about what a great product was chosen. While we are still in the early phases of the automation journey, I am a strong advocate for PowerCurve and the impact it could have …

"Experian has provided us with the comprehensive data and predictive insights needed to make more informed financial decisions and grow our business."

"The Collections Advantage tool that we’ve implemented has allowed us to go from more of a “dialing for dollars” kind of recovery effort to a more targeted, queuing workflow pipeline, so it’s a much more efficient process."

“Experian Health does a great job of explaining the reasons why an underpayment exists and why it is a variance.”

“The process was as simple as any I have ever done before. Experian provided everything I needed to complete my mailing and did so in a timely manner.”

“The partnership provided by Experian, backed by analytics, makes them the dream resource for our growth as a credit union. It isn’t just the data, it’s the people."

"Experian offered the best combination of flexibility, pricing and quality. While there are many companies that can provide data at a cheaper price, those companies do not have the superior data recency, sources and matching logic that Experian offers."

"We've invested a lot with Experian, and Experian has invested a lot with us. Experian understands what we're trying to accomplish. And this isn't about understanding the credit union vertical. This is about understanding Arizona Federal Credit Union and what we're trying to accomplish."