“Our new patient friendly statement and patient portal has really helped to improve patient interactions with our business office. Patients appreciate having the option to connect with us online and send inquiries through the secure portal instead of only calling into our Call Center and we have received positive feedback …

“The strong performance of these campaigns didn’t stop with Cambria. The successful integration of Experian ConsumerView, enabled the team to deploy other acquisition and segmentation models in partnership with our loyalty and marketing business teams.”

"It’s important to demonstrate professionalism with the first impression, right from the envelope."

"We recommend Experian to anybody like us who is looking for products and we also try to recommend Experian products at credit unions for those products that are institution-specific."

“The Passport Authorizations solution has helped us increase both staff and patient satisfaction, and created best practices and tips on how a real-time authorization management tool, along with a ‘lean mentality,’ can help staff work together to improve processes.”

"With Experian Data Quality, we are able to use our budget wisely, cut postal expenses, and provide an excellent level of customer service and satisfaction which encourages repeat visitors."

“We had a very simple implementation with Experian, Experian Data Quality’s services matched our needs without being too complicated and the implementation and configuration were very easy without requiring any additional hardware.”

"We've invested a lot with Experian, and Experian has invested a lot with us. Experian understands what we're trying to accomplish. And this isn't about understanding the credit union vertical. This is about understanding Arizona Federal Credit Union and what we're trying to accomplish."

"Experian really understands our business of financial services. It’s like talking with another banker down the street. They understand what we’re trying to do for our clients. They also understand the regulatory challenges we’re up against."

“The insights we get from being around Experian people and learning from all the different services — that has been transformational. Every year it sparks something for us.”

“Building relationships with our members is key to our success. The daily trigger data provides the insight we need to help our members.”

“The program enables us to capture people who are most interested in financing in a cost-effective, timely manner.”

“We have automated the monthly files sent to Experian and the daily files from Experian to merge with our own data. The Member Retention Trigger Program is completely automated.”

“With Experian Health, our practice has been able to streamline administrative processes and improve workflow while maximizing reimbursement opportunities.”

“While we were utilizing a module within our practice management system to assist our contract management efforts, the process was still very manual. We knew there had to be a simpler method.”