“Our call strategies did not yield the desired outcomes, and we recognized the need for additional data to better support our goal. We were also mindful of the potential risk of staff burnout and the impact it could have on overall performance.”

“Since we began using Patient Self Service, enrollments increased from 900 to more than 10,000 and our online payments increased from $200,000 to more than $800,000 per month. We now can do real-time statement changes free of charge. With our previous vendor, we could get charged $1,400 for a basic …

"Two or three words to describe Experian - the first one to come to mind is stability. Proven - there's a track record and a level of comfort that we have with Experian. And lastly, being in the credit net world, the privacy associated with it - the security that …

"With Experian Data Quality, we are able to use our budget wisely, cut postal expenses, and provide an excellent level of customer service and satisfaction which encourages repeat visitors."

“We had a very simple implementation with Experian, Experian Data Quality’s services matched our needs without being too complicated and the implementation and configuration were very easy without requiring any additional hardware.”

“The implementation and training with Experian Health was awesome, as has been their ongoing support, and the ability for us to better partner and communicate with our director of managed care to create more efficiency is priceless.”

“When working variances, things that don’t seem like a big deal are significant in the grand scheme of things."

“The income report has definitely made approving applications and moving residents in so much easier. It has shortened our approval process to within minutes in some cases. We are leasing faster and cutting down on our vacancy loss because we can give them an immediate approval. It’s been a very …

"With Experian Data Quality, we were able to experience a double-digit boost in marketing efficiencies leading to a 50 percent increase in the volume of prospective students affected by this solution."

“I love the availability of the Experian team. They are quick to solve any issue and get you back up and running in no time.”

"They're integrated into how we do business. To us, it's worth it. The ROI is there."

"Our staff was spending hours with return mail — we have boxes and boxes of it that we had to go through piece by piece. The mail was returned for a myriad of reasons — from typos to people intentionally giving us fraudulent information.”

“Since implementing Identity Verification, we’ve improved the accuracy of patient demographic information throughout ValleyCare Health System. More valid data up-front means better revenue cycle results on the backend.”

“We wanted a system with proven results in back-end automation, operational improvement and analytical performance. Novant was looking for a partner who would help to propel our patient experience to the next level.”

“Experian’s program transformed our statisticians into credit risk managers. It gave the team the market and risk-management insight needed to drive real growth in our business by making credit decisions quickly and confidently and offering our members the superior level of service they have come to expect from the Desjardins …