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“Printing claims in home office environments would not have been HIPAA-compliant, so we needed to quickly figure out which systems allowed for digital work. As some staff started seeking job opportunities that would allow them to work from home during the pandemic, we also needed to enable a more digitally …
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“We are really happy with Experian. It takes away duplication of efforts and allows us to see the bigger picture. The eligibility solution works well for our team and patients.”
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"I have seen a steady improvement in the quality of Experian data and products. Their customer service is excellent, and with access to their BusinessIQ platform, we can be more confident with our decisions."
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"The results were fast—we saw quick improvement. Our form fields now auto-populate with a simple click, making registration faster and more accurate."
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"It’s really obvious that the reps like to build a relationship with us and so they go out of their way to answer questions and get us information in a very timely manner which is very important these days. So I think that’s what I value most."
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“Day one of using PowerCurve produced a 49% automation rate! We have received amazing feedback from our teams about what a great product was chosen. While we are still in the early phases of the automation journey, I am a strong advocate for PowerCurve and the impact it could have …
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“We’re continually striving to unlock the goals of homeowners by providing them with the best possible rates and terms. Experian helped support our objectives and allowed us to provide our customers with the right loan at the right time.”
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“When I was originally introduced to Experian Boost, I felt confident that it would be a great fit for Spring EQ and its customers. Spring EQ did a great job implementing Boost into their lending process.”
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“We have several clients who are on the cusp of getting approved for the loans and interest rates they need. With Experian Boost, they have the potential to be taken to the next credit scoring band and qualify for better terms and benefits.”
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"The world of data exchange is changing. data has changed because it has become very decentralized. There is the old way of doing it, and the new way of doing it. Experian has one of the richest data sets out there. And they have chosen to step up and share …
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"With 150 new customer setups and 200 address changes per day, we’re saving roughly three hours per day and that doesn’t factor in savings from reducing spelling mistakes and return mail processing."
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"Marketing gets very expensive if you don’t have good information in the first place. Prior to Experian Data Quality, we had a return rate of over16%. Our current return rate is almost negligible."
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"When I speak about Experian, I speak about partnership. They really understand what we’re looking for, and the challenges that we face. We put our minds together to figure out the best way to attack that challenge with the ultimate goal being to make sure that we service our customers …
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"I'd say, prior to Experian, we had higher losses on the prescreens than we have since we implemented them with Experian. It's just a bit more sophisticated development of criteria."
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“As the IU Health Revenue Cycle team rallied to respond to the claims processing disruption, we were uniquely positioned with our long-time Experian partnership to quickly re-institute critical claims routines and restore a significant volume of claims transmissions. This would not have been possible without Experian’s nimble and comprehensive approach, …