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"What I value most is each challenge that I’ve faced I have always been able to call my rep and she’s able to find a solution to what I’m looking for. So it may not be what I was originally looking for, but in the end it ends up being …
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"With Lost Lead Analysis for Mortgage, we were able to help our clients quickly validate the quality of their lead sources and justify further investment in their marketing initiatives."
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“Since we began using Patient Self Service, enrollments increased from 900 to more than 10,000 and our online payments increased from $200,000 to more than $800,000 per month. We now can do real-time statement changes free of charge. With our previous vendor, we could get charged $1,400 for a basic …
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"They're integrated into how we do business. To us, it's worth it. The ROI is there."
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“The insights we get from being around Experian people and learning from all the different services — that has been transformational. Every year it sparks something for us.”
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"We've invested a lot with Experian, and Experian has invested a lot with us. Experian understands what we're trying to accomplish. And this isn't about understanding the credit union vertical. This is about understanding Arizona Federal Credit Union and what we're trying to accomplish."
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“Printing claims in home office environments would not have been HIPAA-compliant, so we needed to quickly figure out which systems allowed for digital work. As some staff started seeking job opportunities that would allow them to work from home during the pandemic, we also needed to enable a more digitally …
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"Thanks to Experian Data Quality, we have seen an impressive reduction in the number of properties that our Field Sales representatives are unable to locate, due to missing subpremise information. This is fantastic as it means there has been a reduction in customer leakage levels."
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“With rising patient costs, there has been a need for increased engagement and to keep costs low, while utilizing our resources wisely. Collections Optimization Manager is doing that for us, saving time and resources.”
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“The financial load has been lightened, and the staff is no longer spinning their wheels. We can now make a difference in every account that is touched.”
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“The cost-effectiveness, accuracy and efficiency gained from using Experian Healthcare are remarkable. I cannot imagine doing EMS billing without it.”
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“Experian’s program transformed our statisticians into credit risk managers. It gave the team the market and risk-management insight needed to drive real growth in our business by making credit decisions quickly and confidently and offering our members the superior level of service they have come to expect from the Desjardins …
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"Experian Health’s scheduling solution was able to accommodate our provider rules and simplify the booking process for patients. As a result, our providers now allow patients to self-schedule for their conditions.”
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“Experian provides a personal touch and interaction. There is always a clear and logical channel of support. The consultants have given us direction and assistance that helps us to analyze the information and modify our workflows."
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“Our patient community was dissatisfied with having an outside entity handle our collections, leading to numerous complaints. Our patients expressed that if they consistently paid their bills on time, then why are we still bothering them? Our CFO wanted a more customized approach to collect from our patients without disruptive …