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"I'd say, prior to Experian, we had higher losses on the prescreens than we have since we implemented them with Experian. It's just a bit more sophisticated development of criteria."
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“Experian Health has raised the level of expectation for effectively auditing and recovering payments.”
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“With rising patient costs, there has been a need for increased engagement and to keep costs low, while utilizing our resources wisely. Collections Optimization Manager is doing that for us, saving time and resources.”
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"We were one of the early adopters of the Experian Collection Advantage product. As that has evolved, we’ve used that product in all facets of our business."
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“There are very few no-brainers in this industry, and Experian’s Collection Triggers is one of them."
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“We had toyed with the idea of building a solution ourselves, however that was clearly a long-term approach. As soon as we saw the DataArc 360 demo we knew it was exactly the solution the business needed. Then discovering that it was available immediately and could be implemented within just …
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"Fraudsters today almost have cleaner identities than normal people. Traditional resources don’t go as far as they used to; fraudsters can fake a driver’s license or formation doc. NeuroID lets us dig deeper where we couldn’t see before to find what’s really going on."
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"We obviously do some cost analysis for any new vendor. With NeuroID, we didn’t even get to the point of factoring in the cost-savings of not needing to close out fraud accounts. We realized that putting NeuroID at the beginning of our waterfall more than paid for itself by reducing …
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"It’s really obvious that the reps like to build a relationship with us and so they go out of their way to answer questions and get us information in a very timely manner which is very important these days. So I think that’s what I value most."
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“Day one of using PowerCurve produced a 49% automation rate! We have received amazing feedback from our teams about what a great product was chosen. While we are still in the early phases of the automation journey, I am a strong advocate for PowerCurve and the impact it could have …
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“The continued level of support that we receive is what really stands out about Experian Health.”
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"Experian's Graph has bolstered our already comprehensive, multi-ID Identity Spine with incredible data on cross-device ownership and cross-channel behavior. Experian supports MiQ's success in minimizing cookie reliance through unrivaled coverage, privacy-safe practices, and global reach, all qualities mirrored in our Identity Spine.”
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“We recognized the need to move from manual to automated as well as increase our risk assessment to continue growth. The Commercial Spike Analysis helped us to understand our portfolio better and identify risk exposure. With the COVID-19 pandemic, we had no choice but to move at record speed, and …
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“You think you are being paid correctly, but when you get the data out on the table you find out you are not. It’s impossible to maintain this amount of information manually.”
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"What I value most is each challenge that I’ve faced I have always been able to call my rep and she’s able to find a solution to what I’m looking for. So it may not be what I was originally looking for, but in the end it ends up being …