179 Experian Testimonials

"I’ve been very impressed with not only the products that Experian offers but also the resources they invest into developing new ideas and targeting what our industry needs are."

"Experian has provided us with the comprehensive data and predictive insights needed to make more informed financial decisions and grow our business."

“The scheduling solution makes it easier because we can see all the appointments at one time, go through them with the patient and see which one is best for them.”

“The insights we get from being around Experian people and learning from all the different services — that has been transformational. Every year it sparks something for us.”

"I believe Experian is meeting or exceeding their goals. Since working with Experian, everyone from the account managers, the product managers and the support staff have been very quick and diligent in getting us the quality data we need to help us make our own educated business decisions."

“Experian Health is an invaluable asset to Sansum Clinic. Its solutions give us peace of mind that we are collecting accurate payments from both payers and patients in a timely manner — and just as important, we know our revenue cycle is performing at its very best as a result.”

"Patient Responsibility Pricer has proven to be a valuable tool for educating patients about their benefit plans. For instance, many patients are surprised by supply costs. By better setting their expectations at the point of service about how much a walking boot or sling may cost, we can increase the odds of collecting payment down the road.”

“We give our patients their payment options up-front, and they welcome the opportunity to know what their insurance is paying. It’s a great educational tool for us. With this approach, we’ve practically eliminated outstanding receivables following a procedure because we are collecting so much more at the time of service.”

“Experian Health has raised the level of expectation for effectively auditing and recovering payments.”

“Accurate contact data is essential for our community fundraising efforts. Fixing data is a never-ending task but Experian had the solutions to do this for us, validating the data we already had in the system and making sure that all new data is also validated. By doing that it allows us to save time and money.”

“We are really happy with Experian. It takes away duplication of efforts and allows us to see the bigger picture. The eligibility solution works well for our team and patients.”

"We've invested a lot with Experian, and Experian has invested a lot with us. Experian understands what we're trying to accomplish. And this isn't about understanding the credit union vertical. This is about understanding Arizona Federal Credit Union and what we're trying to accomplish."

"We reached ROI on the project in far less than two weeks. The data test had given us an estimate of what to expect from the cleansing – but the results far exceeded expectations. This was 100% worth our time and money."

“We focus on the quality of our calls versus the quantity of calls made. I want my customer service representatives to be ‘ready to call’ 65% of their working hours. We serve our patients well when we can spend time with patients explaining their bills, what’s been covered by their insurer and what payment options they have. And that takes time. We spend time with insurance companies researching coverage, and we spend time corresponding with our patients on these complicated issues so that they can feel confident in what is owed and why.”

"As far as working with Experian Data Quality, I must say they are a top-notch company. From the first time I made contact with them up to today, they have bent over backwards to make things work as smoothly as possible."