"Experian’s data and BusinessIQ helped us hit our annual revenue goals while limiting our exposure to fraud and the need for collection activity."

"It’s very important to have a suite of products that you can use together to achieve optimal results. You can focus on one specific tool, like how we use Claim Scrubber for charges, sending cleaner charges through the system. But, if you’re not appropriately using real-time eligibility to capture insurance …

"Experian Data Quality is a major win for us. Address data coming into our CDW is more accurate and more complete, which significantly improves marketing campaigns, drives better clienteling efforts and streamlines back-end processes."

“Since we began using Patient Self Service, enrollments increased from 900 to more than 10,000 and our online payments increased from $200,000 to more than $800,000 per month. We now can do real-time statement changes free of charge. With our previous vendor, we could get charged $1,400 for a basic …

"What I value most is each challenge that I’ve faced I have always been able to call my rep and she’s able to find a solution to what I’m looking for. So it may not be what I was originally looking for, but in the end it ends up being …

“With Coverage Discovery, Luminis can now find more billable coverage, whether primary, secondary, Medicare or Medicaid. Luminis can follow up immediately with payors when there is no initial RTE response available. Not only does this improve financial performance, but it also reduces manual work and minimizes errors before claims are …

“Our client’s ability to have confidence in us is tied directly to the experience that Experian has.”

"Not only were we getting more hits, but the percentage of the hits being the correct phone numbers was significantly greater."

“It was clear that we had to do something different. We needed to change the way we approached claims to survive in today’s competitive market environment.”

"Thanks to Experian Data Quality, we have seen an impressive reduction in the number of properties that our Field Sales representatives are unable to locate, due to missing subpremise information. This is fantastic as it means there has been a reduction in customer leakage levels."

“We have received a lot of positive feedback with Collections Optimization Manager’s Return Mail solution because it gives us the most updated contact information. Whenever we need to notify the patient, we have the most updated addresses in our system.”

“With rising patient costs, there has been a need for increased engagement and to keep costs low, while utilizing our resources wisely. Collections Optimization Manager is doing that for us, saving time and resources.”

“Experian provides a personal touch and interaction. There is always a clear and logical channel of support. The consultants have given us direction and assistance that helps us to analyze the information and modify our workflows."

“Experian’s services are critical for our loyalty program and understanding who our new and existing customers are.”

“We recently went through a large technology upgrade and had no issues with Experian’s address and email software. We can reliably depend on the service’s stability and use.”