“There are very few no-brainers in this industry, and Experian’s Collection Triggers is one of them."

"The Collections Advantage tool that we’ve implemented has allowed us to go from more of a “dialing for dollars” kind of recovery effort to a more targeted, queuing workflow pipeline, so it’s a much more efficient process."

“By using Email Insights in conjunction with our internal data, we were able to re-engage customers that had not interacted with our emails for an extended period of time.”

"This was more than just a matter of increasing operational efficiency. We have an obligation to protect the Unemployment Trust Fund by making sure we don’t send erroneous or incorrectly addressed payments. We were interested in a quick, simple way to address the problem."

"Experian's taken the time out to come up with ideas for me."

“I think that’s when the light went on that maybe there is something better that’s worth the effort to make the switch."

"With Experian Pandora, we were able to get approval to deduplicate some of these customers based on two matches, rather than all three. While we could do the same thing though SQL queries, it was much easier to visualize using Experian Pandora.”

“When the possibilities of the Experian products came along, the justification was really an economic one. We could swap out the existing product with the Experian product—get more bang for the buck—and from a cost perspective remain neutral.”

"Our customer service–focused culture means we need to know our customers well. Experian’s BusinessIQ Premier Profile is one of the best reports in the market for giving us the total view of a company. We are also pleased with the ongoing innovation from Experian, with BusinessIQ and the integrated capabilities …

“Experian provides a personal touch and interaction. There is always a clear and logical channel of support. The consultants have given us direction and assistance that helps us to analyze the information and modify our workflows."

“With Experian Health, we not only identify underpayments and hold the payers accountable to their contract terms, but we also are transparent with patients on their out-of-pocket responsibility and collect more timely payments, nearly eliminating bad debt.”

“Thanks to the contract analysis tools, we are also on a more equal footing with the payers during contract negotiations."

"Experian Health Contract Manager allows us to identify true appeals opportunities and provides us with tools to collect the underpayments.”

“Experian Marketing Services outperformed the competition in head-to-head tests of its linkage technology. Meredith already worked with Experian, utilizing its quality data and list processing services. Collectively, we looked at each part of our business model and determined that Experian’s endto-end solution delivered the right solution for our needs."

“We wanted a system with proven results in back-end automation, operational improvement and analytical performance. Novant was looking for a partner who would help to propel our patient experience to the next level.”