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“Experian Health is an invaluable asset to Sansum Clinic. Its solutions give us peace of mind that we are collecting accurate payments from both payers and patients in a timely manner — and just as important, we know our revenue cycle is performing at its very best as a result.”
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"Following the implementation of Patient Estimates, patients expressed gratitude for explaining their insurance benefits in detail and providing an estimate. This allows patients to understand what to expect. Preparedness and knowledge are keys to peace of mind in the world of health care expense."
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“The process was as simple as any I have ever done before. Experian provided everything I needed to complete my mailing and did so in a timely manner.”
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"I have been very impressed with Experian Data Quality’s procedures and methodology. Many vendors drop out of sight after their sale is completed, but Experian Data Quality made it their business to find out how things were going and what they can do to help long after they were paid."
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"Experian's Graph has bolstered our already comprehensive, multi-ID Identity Spine with incredible data on cross-device ownership and cross-channel behavior. Experian supports MiQ's success in minimizing cookie reliance through unrivaled coverage, privacy-safe practices, and global reach, all qualities mirrored in our Identity Spine.”
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"I'd say, prior to Experian, we had higher losses on the prescreens than we have since we implemented them with Experian. It's just a bit more sophisticated development of criteria."
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"Overall, the technical process, ease and speed of implementation, and results have left us very happy with this project."
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"I manage a team of analysts that mine data so we look for trends and KPIs and we also work with third-parties such as Experian to help give us better insight into our merchant portfolio."
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"Not only were we getting more hits, but the percentage of the hits being the correct phone numbers was significantly greater."
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"The drilldown approach makes data entry a lot faster now. We save, on average, 13 seconds per address entered."
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“It was important for Midmark to have a quick and easy implementation, as well provide our customer service representatives a fast process to verify customer data. We could not add additional time to the CSR workflow. Not only did the implementation go completely smooth, Experian’s address validation tool has been …
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“We focus on the quality of our calls versus the quantity of calls made. I want my customer service representatives to be ‘ready to call’ 65% of their working hours. We serve our patients well when we can spend time with patients explaining their bills, what’s been covered by their …
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"Since we began our relationship with Experian’s Business Information Services many years ago, Experian has been very responsive and supportive of our needs in providing efficient and predictive assessment of risk."
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"We’ve managed to improve our customer data, reduce costs and provide a better customer experience— all while staying way ahead of the ROI. We’re thrilled with the first class products and services that have been provided Experian Data Quality is clearly an industry leader."
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“Experian Health does a great job of explaining the reasons why an underpayment exists and why it is a variance.”