“We have automated the monthly files sent to Experian and the daily files from Experian to merge with our own data. The Member Retention Trigger Program is completely automated.”

"Experian Data Quality helps us to deliver the superior level of service that we promise to our members - and that’s a major win for us."

"Working with Experian we have been able to reduce our bad debt, to reduce our delinquency as well as to grow the business."

"Our staff was spending hours with return mail — we have boxes and boxes of it that we had to go through piece by piece. The mail was returned for a myriad of reasons — from typos to people intentionally giving us fraudulent information.”

“Since implementing Identity Verification, we’ve improved the accuracy of patient demographic information throughout ValleyCare Health System. More valid data up-front means better revenue cycle results on the backend.”

"When we reviewed NameSearch, the demo proved the product’s superior performance for accuracy and processing speed."

"You need to remember that it’s not just the expense of address correction fees; it’s the operational costs of having to reach back to customers that add up."

"Understanding the current market and being able to quickly adapt to changes are vital to achieving growth. Experian’s Business Information Services provides us with market-leading tools and the freshest data available to help us stay competitive and make rapid, informed business decisions."

"Experian is a very innovative and dynamic company. The products and services they offer allow us the opportunity to better serve our members, to better understand our members and also, it allows us to compete in this challenging environment."

“With the Experian DPS, we were able to get more from our advertising without a big increase in spend. We got smarter about where to target, how to advertise, and which campaigns needed work. We judged success by looking at market share growth in ZIPs we targeted – and we …

“With price transparency in healthcare today, people are now expecting to understand ‘how much will it cost me?’ and Experian Health has helped us get there!”

“The implementation process went so smoothly we didn’t miss a beat in eligibility."

“Our new patient friendly statement and patient portal has really helped to improve patient interactions with our business office. Patients appreciate having the option to connect with us online and send inquiries through the secure portal instead of only calling into our Call Center and we have received positive feedback …

“The Experian Health team has been an excellent partner with us on this – if we saw something that needed developed, they were willing to understand what was needed to be further enhanced and then worked hard to make it happen for us. That’s a sign of a really good …

"Experian Data Quality is a critical tool in improving the accuracy of our database entering new transactions with accurate data saves time and money in the long run."