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“As the IU Health Revenue Cycle team rallied to respond to the claims processing disruption, we were uniquely positioned with our long-time Experian partnership to quickly re-institute critical claims routines and restore a significant volume of claims transmissions. This would not have been possible without Experian’s nimble and comprehensive approach, …
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"If an employee cannot find the claimant or claimant’s employer information, he or she resorts to manual research through the yellow pages, Google, and the USPS® website. This proved extremely inefficient to CDLE processes and also delayed benefits to claimants."
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“I think that’s when the light went on that maybe there is something better that’s worth the effort to make the switch."
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“We needed an authorization solution that was integrated within our Epic workflow, easy-to-use and that our team could rally behind. We found that solution in Experian Health’s Passport Authorizations tool.”
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“With a clear roadmap for long-term improvements to our collections operation we can drive down the cost to collect and remain competitive in the market.”
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“Experian provides a personal touch and interaction. There is always a clear and logical channel of support. The consultants have given us direction and assistance that helps us to analyze the information and modify our workflows."
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"The entire project was turned around in just 4 weeks and the support we received from Experian’s technical teams throughout was incredibly helpful and flexible."
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"Experian offered the best combination of flexibility, pricing and quality. While there are many companies that can provide data at a cheaper price, those companies do not have the superior data recency, sources and matching logic that Experian offers."
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"Fraudsters today almost have cleaner identities than normal people. Traditional resources don’t go as far as they used to; fraudsters can fake a driver’s license or formation doc. NeuroID lets us dig deeper where we couldn’t see before to find what’s really going on."
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"We obviously do some cost analysis for any new vendor. With NeuroID, we didn’t even get to the point of factoring in the cost-savings of not needing to close out fraud accounts. We realized that putting NeuroID at the beginning of our waterfall more than paid for itself by reducing …
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"Experian Health’s scheduling solution was able to accommodate our provider rules and simplify the booking process for patients. As a result, our providers now allow patients to self-schedule for their conditions.”
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"The reason I like partnering with Experian is because there are many companies out there that provide data and software but Experian really focuses on solutions. They have people who understand my business and come up with solutions for my business not simply the solution that they are selling."
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"Thanks to Experian Data Quality, we have seen an impressive reduction in the number of properties that our Field Sales representatives are unable to locate, due to missing subpremise information. This is fantastic as it means there has been a reduction in customer leakage levels."
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"We've used the Experian scoring models to help us segment portfolios. That allows us to better work for our clients."
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"We’ve experienced an ROI on that product exceeding well beyond 10,000 percent, which is one of the highest ROI products we have in our waterfall mix."