-
"Every address is now verified with QAS Pro. The solution prompts for apartment numbers and directional information, and will not allow an address to update unless it is accurate. With QAS Pro, incorrect addresses are almost impossible."
-
"Our staff was spending hours with return mail — we have boxes and boxes of it that we had to go through piece by piece. The mail was returned for a myriad of reasons — from typos to people intentionally giving us fraudulent information.”
-
"It’s very important to have a suite of products that you can use together to achieve optimal results. You can focus on one specific tool, like how we use Claim Scrubber for charges, sending cleaner charges through the system. But, if you’re not appropriately using real-time eligibility to capture insurance …
-
“Clear Mountain Bank had considered prescreen marketing in the past; however, the complexity and compliance aspect drove it outside the bounds of our resource constraints. Digital Prescreen with Micronotes supplied the infrastructure to create higher-quality, personalized offers, as well as the delivery and reporting. They made prescreen marketing a reality …
-
"When we reviewed NameSearch, the demo proved the product’s superior performance for accuracy and processing speed."
-
“The partnership provided by Experian, backed by analytics, makes them the dream resource for our growth as a credit union. It isn’t just the data, it’s the people."
-
“Our patient community was dissatisfied with having an outside entity handle our collections, leading to numerous complaints. Our patients expressed that if they consistently paid their bills on time, then why are we still bothering them? Our CFO wanted a more customized approach to collect from our patients without disruptive …
-
"I couldn’t be happier with BusinessIQ. The application is extremely easy to use, and the layout of the reports is excellent. It’s so easy to get right to the key attributes and information I need. It has made us more efficient while allowing us to reduce our risk and exposure. …
-
"The Collections Advantage tool that we’ve implemented has allowed us to go from more of a “dialing for dollars” kind of recovery effort to a more targeted, queuing workflow pipeline, so it’s a much more efficient process."
-
"Experian’s Business Information Services provides us comprehensive information to help make more informed business decisions."
-
“I love the availability of the Experian team. They are quick to solve any issue and get you back up and running in no time.”
-
“As the IU Health Revenue Cycle team rallied to respond to the claims processing disruption, we were uniquely positioned with our long-time Experian partnership to quickly re-institute critical claims routines and restore a significant volume of claims transmissions. This would not have been possible without Experian’s nimble and comprehensive approach, …
-
“The ability to expand and simplify scheduling activities by putting scheduling in the hands of ED staff means patients are taken care of without delay.”
-
“Now we have pods of four people managing seven or eight service lines because it’s so easy to work. The team wouldn’t be able to go back to the old way. You don’t have to keep track of who you can schedule at what time or at what location, because …
-
"You need to remember that it’s not just the expense of address correction fees; it’s the operational costs of having to reach back to customers that add up."