"The results we’ve seen are higher contact rates. Higher contact rates yield higher recoveries. Sometimes it’s just a matter of us helping the consumer resolve the debt."

“Aperture Data Studio has allowed our team to focus on tricky cases instead of smaller and easier ones. We’re now able to have a proactive approach to data quality.”

“We wanted a system with proven results in back-end automation, operational improvement and analytical performance. Novant was looking for a partner who would help to propel our patient experience to the next level.”

“We have received a lot of positive feedback with Collections Optimization Manager’s Return Mail solution because it gives us the most updated contact information. Whenever we need to notify the patient, we have the most updated addresses in our system.”

“With rising patient costs, there has been a need for increased engagement and to keep costs low, while utilizing our resources wisely. Collections Optimization Manager is doing that for us, saving time and resources.”

“The financial load has been lightened, and the staff is no longer spinning their wheels. We can now make a difference in every account that is touched.”

“The cost-effectiveness, accuracy and efficiency gained from using Experian Healthcare are remarkable. I cannot imagine doing EMS billing without it.”

"They're integrated into how we do business. To us, it's worth it. The ROI is there."

"Experian is a very innovative and dynamic company. The products and services they offer allow us the opportunity to better serve our members, to better understand our members and also, it allows us to compete in this challenging environment."

“Reducing denials upfront would improve our revenue, which could be channeled into current and future investments that support our mission.”

“We had toyed with the idea of building a solution ourselves, however that was clearly a long-term approach. As soon as we saw the DataArc 360 demo we knew it was exactly the solution the business needed. Then discovering that it was available immediately and could be implemented within just …

"We already use a wide range of solutions for custom fraud scores and flags, along with an effective KYC process that all runs during our underwriting process. Adding NeuroID at the top of the funnel saves us a lot of manual review later in the funnel."

“As the IU Health Revenue Cycle team rallied to respond to the claims processing disruption, we were uniquely positioned with our long-time Experian partnership to quickly re-institute critical claims routines and restore a significant volume of claims transmissions. This would not have been possible without Experian’s nimble and comprehensive approach, …

“The ability to expand and simplify scheduling activities by putting scheduling in the hands of ED staff means patients are taken care of without delay.”

“Now we have pods of four people managing seven or eight service lines because it’s so easy to work. The team wouldn’t be able to go back to the old way. You don’t have to keep track of who you can schedule at what time or at what location, because …