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“The income report has definitely made approving applications and moving residents in so much easier. It has shortened our approval process to within minutes in some cases. We are leasing faster and cutting down on our vacancy loss because we can give them an immediate approval. It’s been a very …
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"One thing we try to do is take a deeper dive on our Quest data to really try to understand what relationships these members have and how we can better deepen our relationship we have with them."
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“Day one of using PowerCurve produced a 49% automation rate! We have received amazing feedback from our teams about what a great product was chosen. While we are still in the early phases of the automation journey, I am a strong advocate for PowerCurve and the impact it could have …
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"Marketing gets very expensive if you don’t have good information in the first place. Prior to Experian Data Quality, we had a return rate of over16%. Our current return rate is almost negligible."
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"I believe Experian is meeting or exceeding their goals. Since working with Experian, everyone from the account managers, the product managers and the support staff have been very quick and diligent in getting us the quality data we need to help us make our own educated business decisions."
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"Not only were we getting more hits, but the percentage of the hits being the correct phone numbers was significantly greater."
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“As the IU Health Revenue Cycle team rallied to respond to the claims processing disruption, we were uniquely positioned with our long-time Experian partnership to quickly re-institute critical claims routines and restore a significant volume of claims transmissions. This would not have been possible without Experian’s nimble and comprehensive approach, …
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“The ability to expand and simplify scheduling activities by putting scheduling in the hands of ED staff means patients are taken care of without delay.”
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“Now we have pods of four people managing seven or eight service lines because it’s so easy to work. The team wouldn’t be able to go back to the old way. You don’t have to keep track of who you can schedule at what time or at what location, because …
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"The size of Experian and the volume of their data provide a lot of opportunity for us to provide better services to our clients. The quality of service both from a technology perspective and understanding the application has been excellent."
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"Understanding the current market and being able to quickly adapt to changes are vital to achieving growth. Experian’s Business Information Services provides us with market-leading tools and the freshest data available to help us stay competitive and make rapid, informed business decisions."
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"Experian Health consistently gives us valuable insight into ways to enhance our financial performance.”
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“I think that’s when the light went on that maybe there is something better that’s worth the effort to make the switch."
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"With Experian Pandora, we were able to get approval to deduplicate some of these customers based on two matches, rather than all three. While we could do the same thing though SQL queries, it was much easier to visualize using Experian Pandora.”
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“When the possibilities of the Experian products came along, the justification was really an economic one. We could swap out the existing product with the Experian product—get more bang for the buck—and from a cost perspective remain neutral.”