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“Thanks to the contract analysis tools, we are also on a more equal footing with the payers during contract negotiations."
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“The ability to expand and simplify scheduling activities by putting scheduling in the hands of ED staff means patients are taken care of without delay.”
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"Our website processes an average of 16,000 transactions each day, and it was essential that the product we chose would make address verification invisible to the customer. Experian Data Quality does that."
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"With Experian Data Quality, we are able to use our budget wisely, cut postal expenses, and provide an excellent level of customer service and satisfaction which encourages repeat visitors."
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“We had a very simple implementation with Experian, Experian Data Quality’s services matched our needs without being too complicated and the implementation and configuration were very easy without requiring any additional hardware.”
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"We’ve implemented the Experian Health webbased scheduling system to allow us to more efficiently find a provider that can meet patients’ needs.”
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“The scheduling solution makes it easier because we can see all the appointments at one time, go through them with the patient and see which one is best for them.”
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"The physicians that I’ve talked with so far find that they have a more efficient and planned day, and it’s more relaxing. Their productivity is increased, and, at the same time, they’ve been able to reduce some of the stresses of their schedule.”
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"Our staff was spending hours with return mail — we have boxes and boxes of it that we had to go through piece by piece. The mail was returned for a myriad of reasons — from typos to people intentionally giving us fraudulent information.”
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“Since implementing Identity Verification, we’ve improved the accuracy of patient demographic information throughout ValleyCare Health System. More valid data up-front means better revenue cycle results on the backend.”
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“With price transparency in healthcare today, people are now expecting to understand ‘how much will it cost me?’ and Experian Health has helped us get there!”
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“The implementation process went so smoothly we didn’t miss a beat in eligibility."
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“Our new patient friendly statement and patient portal has really helped to improve patient interactions with our business office. Patients appreciate having the option to connect with us online and send inquiries through the secure portal instead of only calling into our Call Center and we have received positive feedback …
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“The Experian Health team has been an excellent partner with us on this – if we saw something that needed developed, they were willing to understand what was needed to be further enhanced and then worked hard to make it happen for us. That’s a sign of a really good …
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"The entire project was turned around in just 4 weeks and the support we received from Experian’s technical teams throughout was incredibly helpful and flexible."