“We wanted a system with proven results in back-end automation, operational improvement and analytical performance. Novant was looking for a partner who would help to propel our patient experience to the next level.”

“With Coverage Discovery, Luminis can now find more billable coverage, whether primary, secondary, Medicare or Medicaid. Luminis can follow up immediately with payors when there is no initial RTE response available. Not only does this improve financial performance, but it also reduces manual work and minimizes errors before claims are …

"This was more than just a matter of increasing operational efficiency. We have an obligation to protect the Unemployment Trust Fund by making sure we don’t send erroneous or incorrectly addressed payments. We were interested in a quick, simple way to address the problem."

“Our patient community was dissatisfied with having an outside entity handle our collections, leading to numerous complaints. Our patients expressed that if they consistently paid their bills on time, then why are we still bothering them? Our CFO wanted a more customized approach to collect from our patients without disruptive …

“Experian Marketing Services outperformed the competition in head-to-head tests of its linkage technology. Meredith already worked with Experian, utilizing its quality data and list processing services. Collectively, we looked at each part of our business model and determined that Experian’s endto-end solution delivered the right solution for our needs."

"The drilldown approach makes data entry a lot faster now. We save, on average, 13 seconds per address entered."

“It was important for Midmark to have a quick and easy implementation, as well provide our customer service representatives a fast process to verify customer data. We could not add additional time to the CSR workflow. Not only did the implementation go completely smooth, Experian’s address validation tool has been …

“With Experian Health, we not only identify underpayments and hold the payers accountable to their contract terms, but we also are transparent with patients on their out-of-pocket responsibility and collect more timely payments, nearly eliminating bad debt.”

“Thanks to the contract analysis tools, we are also on a more equal footing with the payers during contract negotiations."

"Marketing gets very expensive if you don’t have good information in the first place. Prior to Experian Data Quality, we had a return rate of over16%. Our current return rate is almost negligible."

“With the Experian DPS, we were able to get more from our advertising without a big increase in spend. We got smarter about where to target, how to advertise, and which campaigns needed work. We judged success by looking at market share growth in ZIPs we targeted – and we …

“As the IU Health Revenue Cycle team rallied to respond to the claims processing disruption, we were uniquely positioned with our long-time Experian partnership to quickly re-institute critical claims routines and restore a significant volume of claims transmissions. This would not have been possible without Experian’s nimble and comprehensive approach, …

“The ability to expand and simplify scheduling activities by putting scheduling in the hands of ED staff means patients are taken care of without delay.”

“Now we have pods of four people managing seven or eight service lines because it’s so easy to work. The team wouldn’t be able to go back to the old way. You don’t have to keep track of who you can schedule at what time or at what location, because …

“Aperture Data Studio has allowed our team to focus on tricky cases instead of smaller and easier ones. We’re now able to have a proactive approach to data quality.”