"An important part of our selection of Patient Schedule was their analytics and reporting. There were numerous financial benefits, but I would say that key and number one is the line of sight on our business — which physicians are seeing which patients and when, where there are peaks and …

"The physicians that I’ve talked with so far find that they have a more efficient and planned day, and it’s more relaxing. Their productivity is increased, and, at the same time, they’ve been able to reduce some of the stresses of their schedule.”

"Every address is now verified with QAS Pro. The solution prompts for apartment numbers and directional information, and will not allow an address to update unless it is accurate. With QAS Pro, incorrect addresses are almost impossible."

“We needed an authorization solution that was integrated within our Epic workflow, easy-to-use and that our team could rally behind. We found that solution in Experian Health’s Passport Authorizations tool.”

"Our staff was spending hours with return mail — we have boxes and boxes of it that we had to go through piece by piece. The mail was returned for a myriad of reasons — from typos to people intentionally giving us fraudulent information.”

“Since implementing Identity Verification, we’ve improved the accuracy of patient demographic information throughout ValleyCare Health System. More valid data up-front means better revenue cycle results on the backend.”

“With Experian Health, our practice has been able to streamline administrative processes and improve workflow while maximizing reimbursement opportunities.”

“While we were utilizing a module within our practice management system to assist our contract management efforts, the process was still very manual. We knew there had to be a simpler method.”

“The Passport Authorizations solution has helped us increase both staff and patient satisfaction, and created best practices and tips on how a real-time authorization management tool, along with a ‘lean mentality,’ can help staff work together to improve processes.”

“Experian’s program transformed our statisticians into credit risk managers. It gave the team the market and risk-management insight needed to drive real growth in our business by making credit decisions quickly and confidently and offering our members the superior level of service they have come to expect from the Desjardins …

“Our client’s ability to have confidence in us is tied directly to the experience that Experian has.”

"The results we’ve seen are higher contact rates. Higher contact rates yield higher recoveries. Sometimes it’s just a matter of us helping the consumer resolve the debt."

“Experian Health does a great job of explaining the reasons why an underpayment exists and why it is a variance.”

“With a clear roadmap for long-term improvements to our collections operation we can drive down the cost to collect and remain competitive in the market.”

“Our call strategies did not yield the desired outcomes, and we recognized the need for additional data to better support our goal. We were also mindful of the potential risk of staff burnout and the impact it could have on overall performance.”