“With rising patient costs, there has been a need for increased engagement and to keep costs low, while utilizing our resources wisely. Collections Optimization Manager is doing that for us, saving time and resources.”

"It was a no brainer for us. The tool is easy to enable, userfriendly, and consistent within our Salesforce workflow."

"We obviously do some cost analysis for any new vendor. With NeuroID, we didn’t even get to the point of factoring in the cost-savings of not needing to close out fraud accounts. We realized that putting NeuroID at the beginning of our waterfall more than paid for itself by reducing …

“The continued level of support that we receive is what really stands out about Experian Health.”

"When I speak about Experian, I speak about partnership. They really understand what we’re looking for, and the challenges that we face. We put our minds together to figure out the best way to attack that challenge with the ultimate goal being to make sure that we service our customers …

"With 150 new customer setups and 200 address changes per day, we’re saving roughly three hours per day and that doesn’t factor in savings from reducing spelling mistakes and return mail processing."

“Experian’s program transformed our statisticians into credit risk managers. It gave the team the market and risk-management insight needed to drive real growth in our business by making credit decisions quickly and confidently and offering our members the superior level of service they have come to expect from the Desjardins …

"Experian Data Quality helps us to deliver the superior level of service that we promise to our members - and that’s a major win for us."

"This was the definitely the first time that we held any kind of media accountable to physically going into a dealership."

"Since we began our relationship with Experian’s Business Information Services many years ago, Experian has been very responsive and supportive of our needs in providing efficient and predictive assessment of risk."

“We wanted a system with proven results in back-end automation, operational improvement and analytical performance. Novant was looking for a partner who would help to propel our patient experience to the next level.”

“With Order Manager, we’re now able to offer a fully paperless process to our clients and require certain fields be completed, such as all demographics, diagnosis code, etc., which are necessary on the front end."

"One thing we try to do is take a deeper dive on our Quest data to really try to understand what relationships these members have and how we can better deepen our relationship we have with them."

“We give our patients their payment options up-front, and they welcome the opportunity to know what their insurance is paying. It’s a great educational tool for us. With this approach, we’ve practically eliminated outstanding receivables following a procedure because we are collecting so much more at the time of service.”

“Experian Health has raised the level of expectation for effectively auditing and recovering payments.”