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“We had toyed with the idea of building a solution ourselves, however that was clearly a long-term approach. As soon as we saw the DataArc 360 demo we knew it was exactly the solution the business needed. Then discovering that it was available immediately and could be implemented within just …
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"You need to remember that it’s not just the expense of address correction fees; it’s the operational costs of having to reach back to customers that add up."
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“Experian Marketing Services outperformed the competition in head-to-head tests of its linkage technology. Meredith already worked with Experian, utilizing its quality data and list processing services. Collectively, we looked at each part of our business model and determined that Experian’s endto-end solution delivered the right solution for our needs."
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"Marketing gets very expensive if you don’t have good information in the first place. Prior to Experian Data Quality, we had a return rate of over16%. Our current return rate is almost negligible."
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“The Passport Authorizations solution has helped us increase both staff and patient satisfaction, and created best practices and tips on how a real-time authorization management tool, along with a ‘lean mentality,’ can help staff work together to improve processes.”
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"We recommend Experian to anybody like us who is looking for products and we also try to recommend Experian products at credit unions for those products that are institution-specific."
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"I'd say, prior to Experian, we had higher losses on the prescreens than we have since we implemented them with Experian. It's just a bit more sophisticated development of criteria."
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"Experian is a very innovative and dynamic company. The products and services they offer allow us the opportunity to better serve our members, to better understand our members and also, it allows us to compete in this challenging environment."
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"Experian’s data and BusinessIQ helped us hit our annual revenue goals while limiting our exposure to fraud and the need for collection activity."
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“Since we began using Patient Self Service, enrollments increased from 900 to more than 10,000 and our online payments increased from $200,000 to more than $800,000 per month. We now can do real-time statement changes free of charge. With our previous vendor, we could get charged $1,400 for a basic …
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"Two or three words to describe Experian - the first one to come to mind is stability. Proven - there's a track record and a level of comfort that we have with Experian. And lastly, being in the credit net world, the privacy associated with it - the security that …
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"Working with Experian we have been able to reduce our bad debt, to reduce our delinquency as well as to grow the business."
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"Using the data that Experian has, we were able to specifically target customers. We were able to lower our cost per acquisition by about a factor of three and still maintain the take rates that we had previously."
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"QAS Pro has saved Hach thousands of dollars in return mail costs while also improving our customer service, call center and billing operations."
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"With QAS Pro, we have all but eliminated incorrect addresses entered internally. The solution delivered value to our business at a minimal cost and a low total cost of ownership."