“With rising patient costs, there has been a need for increased engagement and to keep costs low, while utilizing our resources wisely. Collections Optimization Manager is doing that for us, saving time and resources.”

"As far as working with Experian Data Quality, I must say they are a top-notch company. From the first time I made contact with them up to today, they have bent over backwards to make things work as smoothly as possible."

"It’s very important to have a suite of products that you can use together to achieve optimal results. You can focus on one specific tool, like how we use Claim Scrubber for charges, sending cleaner charges through the system. But, if you’re not appropriately using real-time eligibility to capture insurance …

"Our website processes an average of 16,000 transactions each day, and it was essential that the product we chose would make address verification invisible to the customer. Experian Data Quality does that."

"Using the data that Experian has, we were able to specifically target customers. We were able to lower our cost per acquisition by about a factor of three and still maintain the take rates that we had previously."

“Experian’s program transformed our statisticians into credit risk managers. It gave the team the market and risk-management insight needed to drive real growth in our business by making credit decisions quickly and confidently and offering our members the superior level of service they have come to expect from the Desjardins …

“Printing claims in home office environments would not have been HIPAA-compliant, so we needed to quickly figure out which systems allowed for digital work. As some staff started seeking job opportunities that would allow them to work from home during the pandemic, we also needed to enable a more digitally …

“We wanted a system with proven results in back-end automation, operational improvement and analytical performance. Novant was looking for a partner who would help to propel our patient experience to the next level.”

“As the IU Health Revenue Cycle team rallied to respond to the claims processing disruption, we were uniquely positioned with our long-time Experian partnership to quickly re-institute critical claims routines and restore a significant volume of claims transmissions. This would not have been possible without Experian’s nimble and comprehensive approach, …

“The ability to expand and simplify scheduling activities by putting scheduling in the hands of ED staff means patients are taken care of without delay.”

“Now we have pods of four people managing seven or eight service lines because it’s so easy to work. The team wouldn’t be able to go back to the old way. You don’t have to keep track of who you can schedule at what time or at what location, because …

"Experian has provided us with the comprehensive data and predictive insights needed to make more informed financial decisions and grow our business."

"Experian’s Business Information Services provides us comprehensive information to help make more informed business decisions."

“Reducing denials upfront would improve our revenue, which could be channeled into current and future investments that support our mission.”

“The financial load has been lightened, and the staff is no longer spinning their wheels. We can now make a difference in every account that is touched.”