“As the IU Health Revenue Cycle team rallied to respond to the claims processing disruption, we were uniquely positioned with our long-time Experian partnership to quickly re-institute critical claims routines and restore a significant volume of claims transmissions. This would not have been possible without Experian’s nimble and comprehensive approach, …

“Thanks to the contract analysis tools, we are also on a more equal footing with the payers during contract negotiations."

“The insights we get from being around Experian people and learning from all the different services — that has been transformational. Every year it sparks something for us.”

“The strong performance of these campaigns didn’t stop with Cambria. The successful integration of Experian ConsumerView, enabled the team to deploy other acquisition and segmentation models in partnership with our loyalty and marketing business teams.”

“Without Experian’s ConsumerView, it would have been extremely challenging to develop robust predictive models and guest segmentation in support of Cambria. While we typically leverage a host of behavioral booking variables, Experian adds a critical dimension of demographic intelligence that fills in the key blanks.”

"We already use a wide range of solutions for custom fraud scores and flags, along with an effective KYC process that all runs during our underwriting process. Adding NeuroID at the top of the funnel saves us a lot of manual review later in the funnel."

“Experian’s address validation has made the checkout process on our website much quicker and significantly improved our delivery rates. This helps our operations run more smoothly.”

“We wanted a system with proven results in back-end automation, operational improvement and analytical performance. Novant was looking for a partner who would help to propel our patient experience to the next level.”

“We focus on the quality of our calls versus the quantity of calls made. I want my customer service representatives to be ‘ready to call’ 65% of their working hours. We serve our patients well when we can spend time with patients explaining their bills, what’s been covered by their …

"The most important thing for me is that Collections Optimization Manager takes my agency strategy and my collection methodology and provides the automation and reporting that I need."

“Building relationships with our members is key to our success. The daily trigger data provides the insight we need to help our members.”

“The program enables us to capture people who are most interested in financing in a cost-effective, timely manner.”

“We have automated the monthly files sent to Experian and the daily files from Experian to merge with our own data. The Member Retention Trigger Program is completely automated.”

"Fraudsters today almost have cleaner identities than normal people. Traditional resources don’t go as far as they used to; fraudsters can fake a driver’s license or formation doc. NeuroID lets us dig deeper where we couldn’t see before to find what’s really going on."

"We obviously do some cost analysis for any new vendor. With NeuroID, we didn’t even get to the point of factoring in the cost-savings of not needing to close out fraud accounts. We realized that putting NeuroID at the beginning of our waterfall more than paid for itself by reducing …