"Understanding the current market and being able to quickly adapt to changes are vital to achieving growth. Experian’s Business Information Services provides us with market-leading tools and the freshest data available to help us stay competitive and make rapid, informed business decisions."
“When I was originally introduced to Experian Boost, I felt confident that it would be a great fit for Spring EQ and its customers. Spring EQ did a great job implementing Boost into their lending process.”
"The reason I like partnering with Experian is because there are many companies out there that provide data and software but Experian really focuses on solutions. They have people who understand my business and come up with solutions for my business not simply the solution that they are selling."
“It was important for Midmark to have a quick and easy implementation, as well provide our customer service representatives a fast process to verify customer data. We could not add additional time to the CSR workflow. Not only did the implementation go completely smooth, Experian’s address validation tool has been a great addition to our process flow. We did not expect that it would actually save time for customer service while entering customer addresses. This was an additional advantage we were not expecting, but we were pleasantly surprised by.”
"I have been very impressed with Experian Data Quality’s procedures and methodology. Many vendors drop out of sight after their sale is completed, but Experian Data Quality made it their business to find out how things were going and what they can do to help long after they were paid."
"The results we’ve seen are higher contact rates. Higher contact rates yield higher recoveries. Sometimes it’s just a matter of us helping the consumer resolve the debt."
“Our patient community was dissatisfied with having an outside entity handle our collections, leading to numerous complaints. Our patients expressed that if they consistently paid their bills on time, then why are we still bothering them? Our CFO wanted a more customized approach to collect from our patients without disruptive collection practices. This was the driving force behind our decision to bring the self-pay collection process inhouse.”
"Experian's taken the time out to come up with ideas for me."
"It’s very important to have a suite of products that you can use together to achieve optimal results. You can focus on one specific tool, like how we use Claim Scrubber for charges, sending cleaner charges through the system. But, if you’re not appropriately using real-time eligibility to capture insurance or coverage information, it’s not going to perform as well as it could. Now, we’re turning our charges quicker and receiving payments faster."
"QAS Pro has saved Hach thousands of dollars in return mail costs while also improving our customer service, call center and billing operations."
“Clear Mountain Bank had considered prescreen marketing in the past; however, the complexity and compliance aspect drove it outside the bounds of our resource constraints. Digital Prescreen with Micronotes supplied the infrastructure to create higher-quality, personalized offers, as well as the delivery and reporting. They made prescreen marketing a reality for us.”
"Experian Data Quality is a critical tool in improving the accuracy of our database entering new transactions with accurate data saves time and money in the long run."
"The size of Experian and the volume of their data provide a lot of opportunity for us to provide better services to our clients. The quality of service both from a technology perspective and understanding the application has been excellent."
"We’ve managed to improve our customer data, reduce costs and provide a better customer experience— all while staying way ahead of the ROI. We’re thrilled with the first class products and services that have been provided Experian Data Quality is clearly an industry leader."
“Our partnership with Experian Health helps Banner Health's revenue cycle team deliver on its mission of “getting it right, at the right time, every time.”