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Arrows is a customer onboarding checklist. Send every customer a personalized onboarding plan, with automated email reminders, due dates, assigned tasks, and a lot more. Guide your customer accounts to success. Arrows is a shared home for your customers’ tasks and goals. Plus, there’s an internal overview so you can see exactly what each account has done, needs to do, and where they’re going next.
ClientSuccess is customer success management software that helps companies build relationships that last™. Revolutionizing the way SaaS companies manage, retain, and grow their existing customer base, ClientSuccess provides customer success leaders actionable insights, rich customer analytics, and best practices to proactively manage success throughout the customer lifecycle. ClientSuccess helps SaaS companies increase renewal and expansion revenue, reduce churn, and maximize the lifetime value of the customer.
Rocketlane is a collaborative customer onboarding platform. Rocketlane helps you shorten time-to-value, streamline implementation projects, and elevate your onboarding CX. Rocketlane uniquely combines project management, live document collaboration, and communication capabilities into one tightly-knit experience. Rocketlane is built by an experienced SaaS product team, that has taken care to craft delightful experiences that serve specific purposes in your project delivery journey. Our features help you impress your customers, hold them accountable in the journey, create comprehensive and repeatable playbooks, get on-demand visibility into onboarding projects and customer sentiments, and increase the productivity of your implementation teams.
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