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ETech Global Services Case Studies

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  • Reference Rating
    4.7 / 5.0
    Customer References31 total
    About

    Abacus Group, Inc. makes open source telephony simple. Their platforms tie together voice, video, fax, mobile, IM, chat, conferencing and presence on a single site single server or across multiple peered “web aware” servers to transform the way businesses communicate and collaborate. Abacus Group serves a client base that includes a cross section of over 2,500 system installations in high tech, finance, health care, education, government, professional service firms and general business.

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  • Reference Rating
    4.7 / 5.0
    Customer References20 total
    About

    IPFone is a Miami based Business Cloud Communications and Internet Access provider since 1997, with their innovative Unified Communication platform which delivers premium telephony service and cloud communications for small to large businesses in Florida and throughout the United States.

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  • Reference Rating
    4.7 / 5.0
    Customer References310 total
    About

    Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outdated and costly solutions that require a long setup and big upfront investment, Talkdesk requires no phones, no hardware, no coding and no downloads - all that is needed is a computer and an internet connection. With one click, Talkdesk integrates with Salesforce, Zendesk, Shopify, Infusionsoft, Olark and others to provide comprehensive information about customers.

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