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ETech Global Services Case Studies

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    4.7 / 5.0
    Customer References47 total
    About

    AnywhereNow is the trusted partner in delivering exceptional customer experiences driven by Enterprise Dialogue Management. They enable enhanced customer engagement, efficient workforce collaboration, AI driven insights, and full omnichannel service experience, leveraging the power of Teams and the entire Microsoft ecosystem, as well as a multitude of CRM integrations. AnywhereNow's products are award-winning, recognized by industry analysts, and trusted by over 2,000 blue-chip customers and partners such as Rabobank, Mazda, NHS, Emirates, KPMG, Deloitte, Credit Suisse, Aldi and Vodafone.

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    4.7 / 5.0
    Customer References217 total
    About

    We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Calabrio ONE gives you the power to engage agents and satisfy customers—anytime, anywhere. The only suite of its kind on the market, Calabrio ONE simplifies operations, improves agent performance, and elevates customer experiences. It captures and connects all your contact center data in a single interface with embedded analytics so you can quickly turn insights into revenue-boosting action. Learn why the most powerful brands trust Calabrio.

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    4.7 / 5.0
    Customer References46 total
    About

    ipSCAPE is an Australian cloud-based Software as a Service (SaaS) call centre company. ipSCAPE has head offices in North Sydney and a large national presence servicing multiple government and enterprise clients across Australia. In addition, the company has expanded through international partners who distribute ipSCAPE software to clients throughout Asia and Europe.

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