1081 Epicor Testimonials

“We run a heavily customized version of Epicor Kinetic because we want to save every little bit of time we can and try and speed things up on the shop floor—reduce handling as much as possible.”

“For any company of a certain size, an automated AP system is critical. It’s grossly inefficient to do it any other way.”

“We expect to double our business in the next few years. With Epicor Kinetic, we now have the system in place to do that, which we did not before.”

“Epicor continues to be an invaluable tool set, enabling us to improve the speed, accuracy, and visibility of virtually all activities within the company. Everything from a front-end EDI system for order entry, to capturing job costs on the shop floor, to back-end integration with freight carriers is automated. Backorders and errors have been dramatically reduced. Real-time, meaningful information is now available at our fingertips, and we are better able to monitor and measure performance.”

“Prophet 21 has done a fantastic job of constantly providing our employees with timely access to information exactly when needed. It's also given us the capacity to operate like a much larger organization and differentiate ourselves from the competition through the accuracies afforded through this technology. We have a very aggressive growth plan and Prophet 21 is fundamental to achieving those goals.”

“Eagle provides us with the information we need to manage our business more effectively. We don’t operate on hunches, instead we have up-to-theminute views on how our business is performing.”

“Having real-time SQL triggers and alerts allows us to be notified when something goes wrong, so we can take action right away. The challenge we had with our previous system was the extraction of data. We really want to provide our customers with reports and the data they need. It was cumbersome at best to do this with the old system.”

“We immediately started looking for an alternative system that would replicate existing functionality but at a lower price.”

“This was needed so that we could increase efficiency and reduce the amount of manual work that was done.”

“Our warehouse employees love the RFID scanning guns. They have definitely made the transition to the new technology.”

“One of our favorite Eagle Point of Sale features is the ability to conduct transactions offline. When we have a problem like a power outage, we work offline and don’t lose any transactions. In our old system, we’d have to look prices up in books and manually write orders. With Eagle, it’s ‘business as usual’.”

“The built-in processes in the Epicor ERP solution help us improve the daily management of our global business. In addition to improving the timeliness and validity of information, the Epicor ERP system also helps us to focus even more on improving customer management and production technologies.”

“Enterprise Performance Management gives us an overview of key company trends, so we can make better decisions.”

“Plus, Epicor ERP has eliminated 99.9 percent of the human errors we used to find with the old system. Before, there were always gaping holes in our information. Our customer service representatives are now accountable for everything they enter. In addition, Epicor ERP has greatly increased the accuracy of our databases by being so easy to use. It simply does what we tell it to do.”

“The efficiency is what sold us on this solution. It’s all one click–that’s the basis of our success with Prophet 21 CRM.”