1078 Epicor Testimonials

"Previously, when we were working with paper tickets, we had no idea where an item was in the warehouse once that ticket was printed. Now, we have the visibility to know exactly where any order stands during any stage of the process and even locate or cancel a customer order at a moment’s notice."

"I strongly recommend Eagle for collectibles or gift shop retailers. The system is very reliable, it easily handles collectibles inventory, and we have reports needed for solid decisions."

"Using Epicor CMS centralized EDI communications and multiplant logistics capabilities, we are able to provide our customers the level of support that is essential in today’s competitive environment."

“The new layout is incredibly intuitive and easy to use. There were some small changes and updates to the interface, so we only needed to spend an hour with Epicor and our key users before we were ready to make the most of it across the division. We now have 106 employees using the product on a daily basis, across 12 sites in Europe and Africa.”

“For the first time we can make fast, wellinformed decisions. We are now responding dynamically to circumstances. We have become process driven rather than limited by our knowledge. The longer we use Epicor, the more reliable our overview of and insights into how things stand, and thus the more competitive we become in the face of rapidly changing circumstances. The implementation makes us future proof and we can respond faster.”

“Our plant is the life blood of our work so the ability to invest in new equipment is significant for us—it means we will be able to continue to increase productivity, reduce lead times, and lead the way in high quality subcontract manufacturing.”

“We’re also determined to take every new BisTrack release as soon as it’s available, so we can keep bang up to date and get the maximum out of the system. The after sales support is also really pushing things forward for us too. We knew we would see improvements with BisTrack but it has really exceeded our expectations.”

"I can look at what volumes are being processed, how many orders are being taken and what stock we have. And I can be 100% confident that what I'm looking at is right!"

"Our main requirement was for a fully integrated system from point of sale to ledger. I liked BisTrack the minute I saw it."

"After the implementation across the group, all the staff found BisTrack user friendly - I was a Branch Manager at the time and this was a key benefit for me. They could see how it was speeding up sales at the trade counter from quotations, price enquiries, order processing, and historic pricing and transaction searches."

"As long as Epicor continues the communication and dialogue they currently have with their customers, and the software continues to evolve, we won't be ending our long relationship. It's such a stable system and generally you just don't need to worry about it-which is how it should be!"

"Epicor ERP offers a comprehensive solution to manage our complex daily sale and return process. It also offers unmatched usability and agility, which is critical in the dairy business where time is of the essence."

"I liked the idea that we could grow into BisTrack over time. Other software companies offer cheaper starter packages with extra bits you have to buy and bolt on as you go along. I decided I wanted a whole package from the start so we can keep expanding into a system already in place as our business grows and changes."

“We’re passionate about giving good service and getting things right. And we like to offer our customers something different and that is why we buy around 60% of our products from independent manufacturers.”

“BisTrack is what our business runs on and it makes an impact on everything we do. Now four years after implementation we still look forward to new features as they become available and I still have no doubt that we made the right decision.”