"We couldn't have dreamed of a better outcome. Our capabilities improved overnight. We needed a solution that could generate detailed reports that our people could retrieve on a moment's notice. Numerous options were researched, but none grasped both the distribution and the manufacturing sides of our business like Epicor Prophet 21. It's a tool we now use every day, and is ingrained into our organization."
“From inventory to customer service, just about everything has improved as a result of the Eclipse solution. We now have access to better, more informed decisions across the company; we rely less on printed reports; and we have better access to the information from virtually anywhere within the company.”
"BisTrack software helps us do more with fewer people."
“Although the project has only just been implemented, the main benefits so far have been the ability to e-mail and the progression to better tailored reports.”
“When we implemented the solution, it contained a whole series of built-in checks and balances that ensured the accuracy of each transaction. Plus, it cost nearly 20 percent less to implement than the alternatives, considering we were able to integrate iScala with existing interfaces and eliminate the need to buy auxiliary software. iScala accomplishes in one package what others can’t do in more expensive bundles.”
“We achieved the highest sales record last year in our history. I believe this was closely related with the implementation of iScala.”
"iScala has enabled us to carefully track, analyse, and strategically predict customer buying habits. As a result, we've been able to stay in front of the competition through promotions and tactics that strategically leverage the shelf and sales value of our quality, world-renown brands."
“What set Tropos apart was the fact that it is a software platform that is clearly born out of a production and manufacturing focus, whereas some of its competitors' products seem to have grown out of a finance package. The manufacturing focus is key to supporting the growth of our business and how we compete with our counterparts.”
“Our new version of BisTrack software has more bells and whistles which offer time savings and our half yearly stock takes can be replaced by regular stock checks.”
"Tropos has grown with us as a business, and without it we certainly wouldn't be where we are today."
“The chore was to migrate the data from multiple distinct systems. Epicor DMT provided the pipeline for verifying and validating these details on a cell-by-cell basis as well as cleansing the data for use in a user-friendly manner without gaps. Once the templates were set all you had to do was press 'go.' It was just that easy.”
“Data is absolutely everything. The inability to absorb not only an entire organisation, but their detailed files into our system had stunted our growth for a long time. The language barriers and differing monetary and legacy systems were too much to overcome until we launched Epicor DMT. It literally took just four days to download the information from our latest acquisition into Epicor ERP. We turned off the old system on Thursday, did the transfer on Friday and began working with all the new, fresh data on Monday.”
“Each day we spend using the Epicor ERP software, the more we realise it delivers over and above our previous, out-of-date system.”
"After implementing case management in Epicor ERP and replicating our previously manual workflows to virtual ones, we have managed to half the process time, create a completely paper-less system, and save a vast amount of work hours per week."
“By combining Epicor ERP and iScala as a two-tiered ERP solution, all the information is gathered in one place.This has helped us to meet our business challenges and increase opportunities to grow.”