1081 Epicor Testimonials

“With the digital forms in FFL Compliance Manager, I've had customers come into the store, pick a firearm, complete the digital form, and they're out the door in fifteen minutes. For paper forms, customers typically complete the entire process in roughly half an hour. Those that use the digital form now have more time to shop in our store.”

"After the implementation across the group, all the staff found BisTrack user friendly - I was a Branch Manager at the time and this was a key benefit for me. They could see how it was speeding up sales at the trade counter from quotations, price enquiries, order processing, and historic pricing and transaction searches."

“What set Tropos apart was the fact that it is a software platform that is clearly born out of a production and manufacturing focus, whereas some of its competitors' products seem to have grown out of a finance package. The manufacturing focus is key to supporting the growth of our business and how we compete with our counterparts.”

“Stock Transfer Balancing is especially helpful for our Ace orders. We use a custom view of our Ace order and see what we should transfer instead of buying. In one screen, we create the transfer transaction and our Ace order is adjusted with no manual effort.”

“We have visibility into all the deliveries we’re doing in the trading area. We can get answers to customers faster, and we arrange to deliver from the closest geographic branch, cutting labor costs, fuel costs, and wear and tear on the truck. BisTrack software manages the centralized dispatch model for us.”

“We run weekly aging reports so we can both call and send letters to past-due customers throughout the month. When we need to place a customer on credit-hold and convert them to a cash account, we simply update their profile in the system and the next time a counterman or salesman enters an order, they see that the customer is cash-only. It really helps us reduce risk and increase collections.”

"Epicor is an experienced multinational ERP company with a wide range of trusted, industry leading solutions. With offices and partners in many different regions, they offered all-around support for us worldwide. Epicor ERP has a built-in solution specifically for the manufacturing industry that is in full compliance with Techcomp’s intracompany and industrial needs."

“Although we have a few extra processes that we never had from our old DOS system, the huge advantages of Epicor are being realised through what the system is offering us in information, traceability, costing, and more.”

"Our key criteria for selecting Epicor ERP included its flexibility as an all-in-one solution combined with its country-specific functionality."

“As a fast-growing company, we need a system that enables us to set up additional locations in different countries with a unified, standardised management solution. With the Epicor ERP system in place, we can manage end-to-end processes across all departments and divisions of our corporate group.”

"iScala 3.1 is already paying for itself-it is so easy and straightforward. The support and continuous development received from Epicor continually reminds us that this is by far the best option for our business."

“BisTrack software is different, because it is tailored specifically to our industry.”

“As soon as we trialled and tested Epicor ERP, we saw that it would be an excellent fit for us. The smooth functionality and ease of configurability with our reporting systems makes our lives so much easier and is befitting of a growing manufacturing firm.”

"With iScala in place, we're now able to implement global strategies due to the visibility we have into how our business operates."

“We needed a MES system that would easily integrate with our existing ERP software, and Epicor Mattec MES offers just that. This means we can export the production schedule out of our existing ERP system into Mattec, making it a smooth and easy process.”