"We can see that Falcon will take us to the next level. I know we're going to be a lot better off in the future."

"The packages we had in place were getting old, they were transaction driven and couldn't integrate with the major retailers that we do business with. This was holding back the business, reconciling data and figures between systems was getting very time consuming and pricing was handled manually on spreadsheets. One …

“I love the way Eclipse ties everything together. You don’t have to count inventory, which is extremely important when you have almost $5 million of products in stock on a daily basis. E-mails containing all forms of client information can be sent from one screen. Eclipse has also enabled us …

“In addition, the time savings are immense. We can readily access client histories, check on the status of each individual transaction, and then review and apply payments according to customer instructions. Plus, credit card receipts and hard copies of orders can even be scanned into customer files, which is something …

“Now, everything is scanned into the Eclipse system, enabling us to track each item and the individual who handled it. We’ve saved hours each day just by knowing exactly where everything is at any given moment.”

“I’ve seen some big pluses in finding orders. The staff is right into BisTrack solution now and it’s helping them write orders. It ensures we have the controls in place for special orders. With the BisTrack solution, we’re writing orders up before they arrive as opposed to afterwards as we …

“With Eclipse, I now do in five minutes what used to take hours. Updates are automatic and even include the latest tax-exempt information. Furthermore, with nearly 300 accounts, it’s just so easy to review the purchases at each branch, instantaneously check invoice statuses and make changes with customers in real …

“You can tell that Epicor is a company that is in it for the long haul, and that makes us feel good. Epicor is also helping us plan beyond just selling the products we are offering now. The people there listen to ideas; they really do care about the customer …

“We now have 21 plants using the software. All of our plants in Canada are using CMS, and most of our US and Mexico operations are also running the system. The next step of implementation is taking the system to our plants in Australia.”

“A benefit with Epicor is that they have great relationships and existing integration with other leading third-party software suppliers that allow us to easily expand the capabilities in our CMS software.”

“We are heavily using the Epicor Procurement module for our PO (purchase order) creation and we are moving forwardto use the module for our inventory management as well.”

“We are all about efficiency. The primary objective of our investment group is to increase the bottom line of successful supply-based companies through the introduction of even greater efficiencies. We specialize in expanding their resources with the finest accounting and information technology systems."

“We had to adapt the system to the accounting and management requirements of Diaverum group, which required reporting in certain formats, with certain characteristics and in short periods of time. The monthly report to headquarters needs to be done by the fourth work day after the month-end and this had …

“Stock Transfer Balancing is especially helpful for our Ace orders. We use a custom view of our Ace order and see what we should transfer instead of buying. In one screen, we create the transfer transaction and our Ace order is adjusted with no manual effort.”

“We have visibility into all the deliveries we’re doing in the trading area. We can get answers to customers faster, and we arrange to deliver from the closest geographic branch, cutting labor costs, fuel costs, and wear and tear on the truck. BisTrack software manages the centralized dispatch model for …