1078 Epicor Testimonials

"Epicor has a solution that is a perfect fit for our industry and our niche. The first question I ask with any new initiative is: How can we do this in Epicor BisTrack, or are there solutions that already integrate with Epicor BisTrack? The answer has always been: Yes."

"Tropos helps us to ensure that the customer always comes first.The visibility Tropos provides has given our customer service team that extra edge."

"We really get a lot out of the comprehensive training resources Epicor provides for us, making sure that all of our associates leverage the system for their department’s maximum benefit."

"If you want to make your business successful, Eagle Optimizer will quickly help you. It paid for itself in a very short time."

"We live in an on-demand world. Epicor Knowledge Mentor delivers on-demand support the moment we need it-we can watch it when we want it."

"We are satisfied with Epicor results and we hope to continue participating in future technological and functional improvements."

"Epicor has allowed us to be more efficient in our procurement plans, our productive and financial processes."

"Real-time planning and scheduling insights with Mattec allows us to respond to our customers faster."

“We used to dedicate half of one of our buildings as a parts warehouse and do four physical inventories a year. We now have one row of shelves and it’s not even full. Our inventory accuracy is tight enough with Epicor CMS that we deliver the parts we need directly to the production line.”

“Cre8tive Technology and Design provided us with consulting services for the implementation of our Epicor ERP system.”

“We are constantly looking to improve our throughput, performance, and availability. Making this transition to LumberTrack, we have taken a large step in that direction.”

“Seeing real-time sales and costs allows for quicker reaction and more competitive pricing. Also, I really like the way BisTrack software handles special orders. There are fewer billing errors.”

“With Epicor ERP, we can capture all these details and then reuse the information for similar sales quotes. There’s no need to reinvent the process for every new job. This is a tremendous time saver. Plus, we are very big fans of the customer tracker, which supplies instantaneous access to customer histories and even minute part numbers and descriptions.”

“We were looking for software that could handle everything: millwork, component manufacturing, and point of sale because we had just started a retail store."

“About 75% of our customers are loyalty program members that receive special offers, coupons, and rewards. Our reward points are issued as gift cards, and we’re seeing positive redemption trends.”