"Epicor ERP offers an inspiring solution with critical functionality to enable us to carry out detailed budgeting and support project management."
“Sales would take an order, and the planning department would schedule the order for manufacturing—based on inventory levels in the system. But when the operator on the shop floor went to the physical location to pull the material, they often found that the material in stock did not tally up with the quantity reflected in the system. This delayed production and consequently resulted in an order going out late to the customer.”
"We've achieved some great results and believe there is more Epicor can do for our business. An ERP project never really ends, you have to keep looking for efficiency improvements."
"We want to boost our operations and customer service to a higher level. The Business Accelerator program provided guidance on how we can operate more efficiently and achieve that goal."
"For a small business like ours, without business management experts or an IT staff, the Business Accelerator program provides a huge benefit."
"For years we have fielded daily phone calls from customers trying to track down missing invoices. Now we can give our customers online access to easily retrieve any of their documents. It's going to save everyone a lot of time."
"With WebDocs, invoices, and statements are instantly available with the click of a mouse by our customers and our staff, making everyone more efficient."
"Our technicians were manually generating estimates, and when you do that there’s a lot less confidence and precision in the process. Customers start to negotiate and technicians were more inclined to mark own prices. Epicor eliminated all of that for us."
"Our Eagle system makes us faster, more nimble, and more efficient. Eagle enables us to deliver the level of service our customers have grown to expect. It’s really been a great solution for our business."
"The investment we made on Consulting Services was the best money spent in a very long time. The consultant's expertise and business knowledge provided tips that will have an impact on our business for years to come."
"Epicor for Non-profit has proven very successful at my agency. The FRx drill downs were very impressive to our staff as well as our board of directors."
"Our quarterly board meetings no longer mean crisis for my team. With Epicor, our accounting got a lot better-our reporting, our auditing, our purchasing. We are definitely saving money."
"We shut everything down at noon one day, and the next day when everyone came in to work, turned on their systems and logged into Clientele, it was ready to go. It really was a flawless change."
"Having the visibility and control of Vantage has allowed us to maintain healthy margins, been important to us."
"Epicor HCM offered many more modules that would assist in implementing an agency-wide solution to our previous stand-alone databases, and it was more cost-effective."