"Our bottom line has increased over the past four years, based on the enhanced functionality, flexibility, and data entry resources supplied through the Prophet 21 architecture."
"We asked Epicor to get us live sooner rather than later, as it would make us a better company than our legacy system had us at. The Epicor consultants delivered-and delivered with a bang that was better than expected."
"Epicor BisTrack is a phenomenal system. It’s Windows-based and easy to use as a basic counter sales package. But you can add onto it as your volume increases or your needs change."
"The feature I appreciate most about the Epicor ERP solution is that you can make it into whatever you want. It actually accommodates the way you do business whereas other ERP packages make you adapt to their features. This is especially important for us since we have five separate sister companies, which all do things a little bit differently."
"It didn’t matter if our people were performing order entry or in purchasing or warehousing. We involved nearly every department of the company because we wanted the feedback. This was incredibly valuable, since it allowed us to carry on business, while our subject matter experts adapted and learned."
"Our entire team is just more organized using Epicor Scheduling+ software. We save time creating schedules and spend less time correcting schedules. It’s fast and convenient."
"There's little doubt in my mind that we've picked up margin and efficiency using the Epicor BisTrack solution, but the quality of the service we can give our customers has also been greatly enhanced."
"This was laborious and there were many mistakes with our staff schedules, including employees not being paid for the hours they worked. Because of Epicor Scheduling+, schedules are accurate, staff is being paid accordingly, and our management team now has extra time to focus on other key business needs."
"We’ve been an Eagle user since the late 1990s and the solutions provided are a big reason we are able to keep an accurate count of all that merchandise. And having that merchandise available satisfies our customers."
"We have saved over $17,000 in the first seven months of using Epicor Payment Exchange. The processing rate is very competitive and we are completing our credit card transactions much faster now, which allows us to better serve our customers."
"Epicor Scheduling+ is substantial, yet very simple to use. It has all of the features and analysis needed to help manage labor hours. It was obviously designed by someone in the retail business who really understands our needs."
"Overall, Eagle software makes our lives easier. Without it, it would be much more difficult to get the information that we need to run our business and make good decisions."
"From a customer perspective, talking to a supplier I feel honesty is important, and we're very pleased with the way it's worked out. Now it's been 10 years later and it's [Epicor ERP] still working. It's great. We've been able to grow into a $300 million company by investing in software that allows us to reach our customers, and control our inventory and production. I can't imagine how this could have been done without having a very robust software system and partner, like Epicor."
"A good ERP system is huge from the standpoint of being able to take all of the demand, all of the sales orders, and tie everything together. Epicor ERP literally ties our company together from beginning to end and all the way to shipping product to customers in a timely manner."
"Prophet 21 has helped us drastically reduce errors. The old days of faxing and managing pieces of paper, as well as tracking down files, are done. We are solely focused on growth and meeting customer needs. Epicor knows distribution, and that’s what we do."