"Before using the BisTrack system, we had to rely on files full of orders and manually 'call off' each line using a pen. We are much more efficient now and have been able to process a lot more business without having to take on many more employees."

“We are constantly looking to improve our throughput, performance, and availability. Making this transition to LumberTrack, we have taken a large step in that direction.”

"Prophet 21 is basically the foundation of everything we do. Prior to its use, too many people were involved with the daily handling of payments, as well as the receiving and ordering of inventory. As a result of implementing the system, we are now equipped to respond faster and more …

"We wanted to find a point of sale (POS) system that would eliminate our security concerns, streamline inventory management, improve billing operations, and better manage our nearly 3,500 house-charge accounts—Epicor was a perfect fit."

"We've had a loyalty program in place for many years and it has always been really successful. When we made the switch to Epicor, we wanted to maintain that momentum. Because we charge a fee for our loyalty program, which is atypical in retail, our company required slight customizations to …

"Some of our clients are extremely sophisticated in technology, while others still handle transactions mainly in paper. With Epicor, it doesn’t matter. We can easily e-mail customers purchase orders and other job details or print it out for their review. On our end, it’s all equally simple."

"Without Epicor and Cre8tive's assistance, we could not have handled the ever-growing workload. Before Epicor, we really didn’t understand how all the processes worked together. Now we know exactly what it takes to get a project started, finalized, and turn a profit."

"Eclipse has also played a huge role in standardizing our processes, driving productivity, and getting everyone on the same page. We now operate as a large, unified company. Plus, the ability to instantaneously access inventory reports from any location at any time has provided us with an invaluable way to …

"This was a tremendous problem at numerous branches. Customers would negotiate prices with sales staff who were often happy to accommodate them. With Eclipse, this practice effectively stopped by locking in pricing, eliminating manual overrides, and adding another level of visibility to all transactions."

"A large number of our employees got on the Epicor bandwagon and became excited about all the work they can now do that they couldn’t do before. We are truly seeing the benefits, for example for the purchasing department, the Buyers Workbench is such a useful tool that it really …

"I wouldn’t hesitate to recommend Epicor BisTrack software to NEMEON members and other roofing materials suppliers."

"The support from Epicor has really improved over the last two years. We’ve really counted on their conversion team to get us to the next growth stage. I would certainly recommend Epicor to any company considering the implementation of an ERP system. They have not only been customer-focused, but also …

"Our prior system couldn’t keep pace with what we were trying to do. We now have access to all forms of customizable data, charts, graphs and dashboards that support our growth and ongoing evolution as an organization. We estimate that by using these dashboards we’ve reduced our production review process …

"We were looking for more of a mainstream platform to base the software package on and the BisTrack solution was the only one in the industry. BisTrack also came highly recommended by other folks in our industry."

"The modern interface made BisTrack easy to learn. When you go live, you have some concerns and areas you don’t understand. Epicor has been extremely responsive and always has answers to our questions. Now, we’re settled in and comfortable with BisTrack, and starting to take advantage of its power with …