1078 Epicor Testimonials

"Eagle is so much faster, we're more accurate, and we use less paper. The system makes us more up- to-date and modern. Our customers are happier with Eagle, and that's what matters most."

"I would tell distributors that aren’t taking advantage of market-driven strategic pricing, they’re leaving margin on the table. The analytics from Strategic Pricing Associates and the functionality in the Epicor Prophet 21 software are robust enough to get results!"

"Epicor Service Connect helps to coordinate our key information systems with uniform business space and this is not just an IT solution, but an important element for providing business continuity."

"Some of our clients are extremely sophisticated in technology, while others still handle transactions mainly in paper. With Epicor, it doesn’t matter. We can easily e-mail customers purchase orders and other job details or print it out for their review. On our end, it’s all equally simple."

"Without Epicor and Cre8tive's assistance, we could not have handled the ever-growing workload. Before Epicor, we really didn’t understand how all the processes worked together. Now we know exactly what it takes to get a project started, finalized, and turn a profit."

"Eclipse has also played a huge role in standardizing our processes, driving productivity, and getting everyone on the same page. We now operate as a large, unified company. Plus, the ability to instantaneously access inventory reports from any location at any time has provided us with an invaluable way to evaluate individual branch performance."

"This was a tremendous problem at numerous branches. Customers would negotiate prices with sales staff who were often happy to accommodate them. With Eclipse, this practice effectively stopped by locking in pricing, eliminating manual overrides, and adding another level of visibility to all transactions."

"A large number of our employees got on the Epicor bandwagon and became excited about all the work they can now do that they couldn’t do before. We are truly seeing the benefits, for example for the purchasing department, the Buyers Workbench is such a useful tool that it really stands out, and our customer service department really loves the way they can take an old order, copy it, and create a new one—it’s a huge time saver for them."

"I wouldn’t hesitate to recommend Epicor BisTrack software to NEMEON members and other roofing materials suppliers."

"The support from Epicor has really improved over the last two years. We’ve really counted on their conversion team to get us to the next growth stage. I would certainly recommend Epicor to any company considering the implementation of an ERP system. They have not only been customer-focused, but also actively worked with us to ease the transition to our new programs and maximize the enhanced benefits."

"Our prior system couldn’t keep pace with what we were trying to do. We now have access to all forms of customizable data, charts, graphs and dashboards that support our growth and ongoing evolution as an organization. We estimate that by using these dashboards we’ve reduced our production review process by 50%. We are continuing to realize the full value of Epicor ERP features and modules, which we believe will take us well into the future."

"We were looking for more of a mainstream platform to base the software package on and the BisTrack solution was the only one in the industry. BisTrack also came highly recommended by other folks in our industry."

"The modern interface made BisTrack easy to learn. When you go live, you have some concerns and areas you don’t understand. Epicor has been extremely responsive and always has answers to our questions. Now, we’re settled in and comfortable with BisTrack, and starting to take advantage of its power with purchasing, accounts receivable, and general ledger. To companies looking for new business solutions software, I’d say pick a company you can see yourself doing business with for several years down the road and where your culture is similar to theirs. It’s very important. Thankfully, we have that with Epicor Software."

"The feature I appreciate most about the Epicor ERP solution is that you can make it into whatever you want. It actually accommodates the way you do business whereas other ERP packages make you adapt to their features. This is especially important for us since we have five separate sister companies, which all do things a little bit differently."

"It didn’t matter if our people were performing order entry or in purchasing or warehousing. We involved nearly every department of the company because we wanted the feedback. This was incredibly valuable, since it allowed us to carry on business, while our subject matter experts adapted and learned."