1081 Epicor Testimonials

“We expected to create a more modern workflow for our commercial team. We didn’t expect to have a configurator that is also enjoyable to use.”

“The ability to manage and control our business with real-time information has been a game changer. Their responsiveness to our industry-specific issues has been incredible, and they have solved every challenge we have thrown at them. We wanted the ability to grow our business without being held back by technology, and we are confident that Epicor will be a great business partner for many years to come.”

"Epicor Eagle N Series is the right solution for our business. Our money is much better spent with Epicor than any other software provider."

"Prophet 21 has helped us drastically reduce errors. The old days of faxing and managing pieces of paper, as well as tracking down files, are done. We are solely focused on growth and meeting customer needs. Epicor knows distribution, and that’s what we do."

"My business is worth more today due to Eclipse. Going with Eclipse was among the top three decisions I’ve made during the past 18 years. We were one of the first Solar users in the country. It was a great decision. We looked at a lot of different systems. Epicor had a tremendous reputation and they didn’t disappoint. They came in and really wowed us. Choosing Eclipse made us a leader rather than a follower. It added value to the entire business."

"Previously, when we were working with paper tickets, we had no idea where an item was in the warehouse once that ticket was printed. Now, we have the visibility to know exactly where any order stands during any stage of the process and even locate or cancel a customer order at a moment’s notice."

"We absolutely love working with Epicor. The people at Epicor have been some of the nicest, kindest people we’ve ever met in the industry. Plus, Epicor is absolutely in line with the aggressive goals we are looking to accomplish in the coming years."

"The implementation process of the Epicor Eagle N Series system and the Epicor FFL Compliance Manager application is easy. For any firearms business, compliance is your lifeline and inventory control is mandatory-without it you don't have anything."

"The benefits mainly come from us being able to improve the relationship with our customers. It means we can become more responsive."

"We would definitely recommend iScala 3.0 and ICE to all customers because of its great ease of use and support for management reporting."

“We only considered Epicor. Sometimes, when you're making a change that's this significant, it makes sense to stick with an experienced company. Their products have always proven themselves throughout the years and that was important to us.”

"We electronically receive the items for our Ace shipments. However for the 25% of our items that are purchased outside of Ace, we use the RF scanner guns to count and receive the items. Using the RF guns is great because our inventory is more accurate and we know each item will scan with the correct price at the register, which saves a lot of time. Epicor Eagle software makes ordering for non-Ace vendors almost seamless and we couldn’t live without the RF tool for our outside vendor orders."

"Epicor has provided the bridge to help us implement growth, as well as give us the necessary technology to monitor all our locations simultaneously."

"Epicor BisTrack software is an excellent product. Its adoption in our industry has been good, users are actively involved, and product development is moving fast to continue to meet our needs. The Epicor BisTrack system has been a huge win for us."

"It used to take two days to receive 10-20 boxes. Now, with Epicor Eagle Mobile, it only takes two hours to receive that same quantity. It’s more efficient and much more accurate."