"We’ve increased our profitability immensely. It’s a great position to be in."
"It has freed up the people in accounting to do more value-added work. We’re always talking about doing more with less, but we need to make sure to give them the tools to do that. This tool does help us. You can say all you want as far as productivity measures,but if you don't give the right people the right tools to do something,they’re only going to be as useful as the tools in their tool box, so to speak. You give them the right tools, and they can do anything."
"Moving to Eagle was a smart investment. Our business is running better. We have much greater control of our inventory. And most important, this is a system we can grow with for a long time."
"Previously, when we were working with paper tickets, we had no idea where an item was in the warehouse once that ticket was printed. Now, we have the visibility to know exactly where any order stands during any stage of the process and even locate or cancel a customer order at a moment’s notice."
"We absolutely love working with Epicor. The people at Epicor have been some of the nicest, kindest people we’ve ever met in the industry. Plus, Epicor is absolutely in line with the aggressive goals we are looking to accomplish in the coming years."
"The implementation process of the Epicor Eagle N Series system and the Epicor FFL Compliance Manager application is easy. For any firearms business, compliance is your lifeline and inventory control is mandatory-without it you don't have anything."
"The benefits mainly come from us being able to improve the relationship with our customers. It means we can become more responsive."
"We would definitely recommend iScala 3.0 and ICE to all customers because of its great ease of use and support for management reporting."
“We only considered Epicor. Sometimes, when you're making a change that's this significant, it makes sense to stick with an experienced company. Their products have always proven themselves throughout the years and that was important to us.”
"We electronically receive the items for our Ace shipments. However for the 25% of our items that are purchased outside of Ace, we use the RF scanner guns to count and receive the items. Using the RF guns is great because our inventory is more accurate and we know each item will scan with the correct price at the register, which saves a lot of time. Epicor Eagle software makes ordering for non-Ace vendors almost seamless and we couldn’t live without the RF tool for our outside vendor orders."
"Epicor has provided the bridge to help us implement growth, as well as give us the necessary technology to monitor all our locations simultaneously."
"Epicor BisTrack software is an excellent product. Its adoption in our industry has been good, users are actively involved, and product development is moving fast to continue to meet our needs. The Epicor BisTrack system has been a huge win for us."
"It used to take two days to receive 10-20 boxes. Now, with Epicor Eagle Mobile, it only takes two hours to receive that same quantity. It’s more efficient and much more accurate."
"The best part of Epicor LumberTrack is that it’s an all-in-one system that gives users visibility into sales, inventory, and financial information that we know is accurate and up-to-date."
"In less than one year of use, we switched back to Epicor from Paladin Point of Sale. Today, we’re dyed-in-the-wool Epicor users. It’s the best software in the market and that’s what we’re staying with."