29 EPAY Systems Testimonials

"Representatives very polite, knowledgeable, and resolved my requests fast. I was provided with a case number to use as a reference should I have needed to call back. Surprisingly, received emails from both [specialists]. [Specialist] mentioned she would call me Thursday to make sure I received one final document. As it turns out, thanks to both [specialists], what I provided to the State of Illinois was acceptable."

“EPAY's technical support team never ceases to amaze me. They are quick to respond, knowledgeable, patient, thorough, and always willing to go the extra mile to help us. This excellent service results in the prompt resolution of our technical issues.”

“When you’re managing hundreds of people across multiple sites and states, no matter how much technology you use, the real question is how well you manage your people. As we expand our business, we know EPAY will grow with us, too.”

"The young man I dealt with was very patient, took his time with me. He made me feel as a part of his family."

"My concerned was given the full attention that I need. They were always ready to resolve the problem and be there for me at that time so I felt that I was treated like a queen."

"The representative waited for me to log in in to ensure my account was functional. The request was solved in minutes. I will definitely use the Live Chat option if I ever encounter any problems in the future."

"The representative waited for me to log in in to ensure my account was functional. The request was solved in minutes. I will definitely use the Live Chat option if I ever encounter any problems in the future."

"Getting signed up was easy. Your staff was very courteous and prompt in answering my questions. They fixed the problem that I was having in a very timely manner."

"This was my first time having to change time once I submitted, but everyone was very helpful in directing me as to how to handle! Appreciated their quick response."

"Prompt, knowledgeable, professional and patient. Very helpful and thorough. Repeatedly asked if there was anything else he could do for me. Great Job!"

"I could tell right away that they were very professional and customer-friendly. And I also knew that they would help me. So I believe you deserve a 10 plus."

"The help desk personnel explained everything to me so I could understand. She did not rush me or make me feel dumb. She was great."

"I called around 9pm at night needing access to my EPAY portal for a time-sensitive apartment application, and [Specialist] helped me so quickly!"

"Experience learning how to use a clock in phone was a great experience the girls on the job with good teen workers the job is very easy and is what I like it's all I like doing I have a passion for cleaning."

"Once I reported a problem, I didn't have to do anything else - your team took perfect care of the issue and forwarded emails to whom they should have been sent in the first place. They also contacted me once the task was completed. Bravo!"