"The person was very helpful and the company had empowered them to be able to effect change. It’s rare to even get to talk to a real person let alone someone who can solve it on the spot."
"[Specialist] was great. Very clear and walked me through the process as this was my first request I sent to EPAY."
"The representative waited for me to log in in to ensure my account was functional. The request was solved in minutes. I will definitely use the Live Chat option if I ever encounter any problems in the future."
"There where really no issues as soon as I called the agent that handled my call got all my info and was all cleared up in about 10 mins so very good overall."
"The young man I dealt with was very patient, took his time with me. He made me feel as a part of his family."
"My concerned was given the full attention that I need. They were always ready to resolve the problem and be there for me at that time so I felt that I was treated like a queen."
"The representative waited for me to log in in to ensure my account was functional. The request was solved in minutes. I will definitely use the Live Chat option if I ever encounter any problems in the future."
"Getting signed up was easy. Your staff was very courteous and prompt in answering my questions. They fixed the problem that I was having in a very timely manner."
"This was my first time having to change time once I submitted, but everyone was very helpful in directing me as to how to handle! Appreciated their quick response."
"Prompt, knowledgeable, professional and patient. Very helpful and thorough. Repeatedly asked if there was anything else he could do for me. Great Job!"
"I could tell right away that they were very professional and customer-friendly. And I also knew that they would help me. So I believe you deserve a 10 plus."
"The help desk personnel explained everything to me so I could understand. She did not rush me or make me feel dumb. She was great."
"I called around 9pm at night needing access to my EPAY portal for a time-sensitive apartment application, and [Specialist] helped me so quickly!"
"Experience learning how to use a clock in phone was a great experience the girls on the job with good teen workers the job is very easy and is what I like it's all I like doing I have a passion for cleaning."
"Once I reported a problem, I didn't have to do anything else - your team took perfect care of the issue and forwarded emails to whom they should have been sent in the first place. They also contacted me once the task was completed. Bravo!"