29 EPAY Systems Testimonials

"Once I reported a problem, I didn't have to do anything else - your team took perfect care of the issue and forwarded emails to whom they should have been sent in the first place. They also contacted me once the task was completed. Bravo!"

"The time in which my issue was resolved was great! I felt like I was treated as a top priority, and appreciate the patience from the man that helped me."

"EPAY's pay card program has saved us a significant amount of time and money. Our employees love pay cards and the on-boarding process is a breeze."

"Representatives very polite, knowledgeable, and resolved my requests fast. I was provided with a case number to use as a reference should I have needed to call back. Surprisingly, received emails from both [specialists]. [Specialist] mentioned she would call me Thursday to make sure I received one final document. As it turns out, thanks to both [specialists], what I provided to the State of Illinois was acceptable."

"There where really no issues as soon as I called the agent that handled my call got all my info and was all cleared up in about 10 mins so very good overall."

"The young man I dealt with was very patient, took his time with me. He made me feel as a part of his family."

"My concerned was given the full attention that I need. They were always ready to resolve the problem and be there for me at that time so I felt that I was treated like a queen."

"The representative waited for me to log in in to ensure my account was functional. The request was solved in minutes. I will definitely use the Live Chat option if I ever encounter any problems in the future."

"The representative waited for me to log in in to ensure my account was functional. The request was solved in minutes. I will definitely use the Live Chat option if I ever encounter any problems in the future."

"Getting signed up was easy. Your staff was very courteous and prompt in answering my questions. They fixed the problem that I was having in a very timely manner."

"This was my first time having to change time once I submitted, but everyone was very helpful in directing me as to how to handle! Appreciated their quick response."

"Prompt, knowledgeable, professional and patient. Very helpful and thorough. Repeatedly asked if there was anything else he could do for me. Great Job!"

"I could tell right away that they were very professional and customer-friendly. And I also knew that they would help me. So I believe you deserve a 10 plus."

"The help desk personnel explained everything to me so I could understand. She did not rush me or make me feel dumb. She was great."

"I called around 9pm at night needing access to my EPAY portal for a time-sensitive apartment application, and [Specialist] helped me so quickly!"