"Very easy. [Specialist] helped me through everything I had asked, such great customer care, so polite. He truly does deserve a 10."
“It was one of the few systems that operated in real time.”
"The representative waited for me to log in in to ensure my account was functional. The request was solved in minutes. I will definitely use the Live Chat option if I ever encounter any problems in the future."
“Having an affordable and reliable system that allows us to accurately track all of our employees without worrying about cell service and time rounding meant we could cut down on our payroll costs.”
“I have to say, I love EPAY, As a staffing company, we can’t have a standard time and attendance package for each of our clients. Everyone is different. EPAY’s flexible system allows us to accommodate our clients’ requirements while offering them more visibility into employee time and attendance. This flexibility is why we would recommend them to our peers.”
“EPAY’s time and labor management system allows us to push payroll processing where it belongs: in the field, It not only allows us to maintain tight wage and hour compliance, but run lean in the back office, which improves our profitability.”
“We are very grateful to the EPAY team for all of the support and assistance they provide. We owe a great deal of our success to them. We value our partnership and know that it will continue to be an asset to us.”
“EPAY's technical support team never ceases to amaze me. They are quick to respond, knowledgeable, patient, thorough, and always willing to go the extra mile to help us. This excellent service results in the prompt resolution of our technical issues.”
"EPAY's pay card program has saved us a significant amount of time and money. Our employees love pay cards and the on-boarding process is a breeze."
“I will say EPAY’s service has been phenomenal. If I’m working late at night, the EPAY team tends to be working late, too.”
“When you’re managing hundreds of people across multiple sites and states, no matter how much technology you use, the real question is how well you manage your people. As we expand our business, we know EPAY will grow with us, too.”
"The person was very helpful and the company had empowered them to be able to effect change. It’s rare to even get to talk to a real person let alone someone who can solve it on the spot."
"Very helpful with explaining issue and walking me through it. Always polite and professional."
"[Specialist] was great. Very clear and walked me through the process as this was my first request I sent to EPAY."
"Representatives very polite, knowledgeable, and resolved my requests fast. I was provided with a case number to use as a reference should I have needed to call back. Surprisingly, received emails from both [specialists]. [Specialist] mentioned she would call me Thursday to make sure I received one final document. As it turns out, thanks to both [specialists], what I provided to the State of Illinois was acceptable."