"Our sites are performing better in search and we are doing a better job of engaging users once they are on the site. People are staying on our sites longer and providing us with more guest card information and completed applications."
"We’ve been with Entrata ever since they began developing this product and have seen it grow into an easy to use solution built with processes and workflows that get the job done. For example, the tax credit workflows, which include everything from pre-qualifying a prospect through screening and move-in, and the recertification workflow, which includes automated notices and recertification processing and reporting, are easy and intuitive to use. Likewise, the HAP submission and voucher posting process works seamlessly."
"The majority of our employees are young students or millennials in their twenties. They are the true innovators that have grown up with technology and they absolutely love Entrata and connect with it. The simple, automated workflows and user experience are intuitive for them."
"Leasing AI has transformed how we engage with prospects. It ensures every lead gets a fast, thoughtful response, helping us stay on top of opportunities and improve our leasing process."
"When we ask [Entrata] a question, the response is always ‘let’s see what we can do’ rather than ‘no we can’t do that, with the open API system, there’s an immense amount of cooperation with our other vendors. They always help us figure out a way."
"The more efficient we can be in converting our leads to leases, the less we have to spend on advertising and the more time that is saved for our leasing consultants, We spend a lot of time chasing leads and if we can reduce that by a meaningful amount then we can spend more time providing those wow moments to our current customers which really helps us on the retention side."
"Having an integrated system for all of our management functions allows us to exploit synergies in our information to make better decisions more quickly."
"They gave us all the tools necessary to get it done: the fliers, the marketing collateral, easy-peasy instructions. And that went off without a hitch. Now, I would say we have something like 99 percent of residents on ResidentPay."
"Entrata makes everything on the accounting side faster. It's a lot of little things that add up to large time savings."
"Entrata just made sense when I was looking for a one-stop holistic approach. Our processes are much more streamlined now, without multiple systems that need logins."
"Entrata has made the leasing and rents process much more efficient in the office and to respond more quickly to potential residents when folks come in."
"We are very happy We get a professional, consistent, full-featured website and web presence for each of our properties that would cost 20 times or more than if we developed on our own sites integrated with property management software. Our relationship with Entrata has been a very positive experience."
"Entrata Revenue Management has allowed us the opportunity to put our teams out in the field more, give them more time to spend with our residents, and take the guesswork out of revenue management."
"Entrata will allow Passco to grow its business through the efficiencies of the software. It will make the process easier for the onsite staff, as well as produce more profit. We felt that Entrata was the best software for us."
"Our consultants are both very knowledgeable and easy to work with. They explain topics in straightforward and easy to understand ways!"