60 Entrata Testimonials

“We’ve implemented DMB in phases—starting with a few properties and expanding from there. Our Entrata digital marketing consultant, Laura, has been a valuable partner—whether it’s recommending strategic website updates like adding buttons, improving user flow to keep visitors on our pages longer, or directing them to key content that helps complete the application process. There’s been a strong focus on our online content and exploring new ways to improve ad performance. We’re constantly evaluating ad copy to ensure it resonates with our demographic.”

"Leasing AI is like having an extra Leasing Consultant who can help us efficiently convert leads to tours, applications, and leases. The time savings our leasing teams have experienced gives them more time to give our residents the attention and customer service they deserve, creating the total ultimate experience for our residents."

"Our property websites are consistently the highest source of leasing traffic for our properties. We’re not having to pay large fees to the ILS advertising sources because we’ve been successful at driving traffic to our websites which were designed and managed for us by the folks at Entrata."

"Leasing Center gives our onsite teams the ability to truly assist the resident or prospect that is in the office. Now, they are confident that Leasing Center will answer and be just as knowledgeable as they are."

"We love using ParcelAlert! The green initiative alone, makes it worthwhile. All residents are notified a package has arrived via the lobby display as well as by email or text message. ParcelAlert has cut our employees package handling time in half, allowing them to focus on other property related items."

"Entrata is a full product solution for our onsite teams that has provided the transparency and real-time information we need to make decisions based on data."

"Our consultants are both very knowledgeable and easy to work with. They explain topics in straightforward and easy to understand ways!"

"The commitment that Entrata has made to the student housing space is where we want to be. We want to be part of that because we know that will impact all of us long term.”

"When we ask [Entrata] a question, the response is always ‘let’s see what we can do’ rather than ‘no we can’t do that, with the open API system, there’s an immense amount of cooperation with our other vendors. They always help us figure out a way."

"Before Reputation Advisor, I was spending way too much time cataloging reviews on Excel spreadsheets, posting them to our community website, then responding to them privately. Reputation Advisor allows me to view all of our online reviews in one spot instead of scouring the internet."

"The flexible design and comprehensive customer features of Entrata' web tools have boosted our leasing activity and resident retention."

"Adding Leasing Center to our sites has stopped the cycle of missed calls and missed opportunities."

“We simplified our accounts receivable process and enhanced the composition of the leasing office.”

"Now our employees only have to go to one place to do their job and our resident experience is exponentially better because they only need to login to one place to do their business with us."

"ResidentPortal has been a great tool to engage with our residents at a deeper level."