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"Whether the prospect is going to sign a lease tomorrow or take six months to make a decision, the data is captured to ensure we appropriately follow up on every single lead."
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"ResidentPortal has been a great tool to engage with our residents at a deeper level."
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"What residents don’t understand is if they are watching a friend’s child and that child falls down the stairs, the resident is liable for that. If a resident is cooking on their stove, and they start a fire that burns down their unit, they are liable."
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"Our consultants are both very knowledgeable and easy to work with. They explain topics in straightforward and easy to understand ways!"
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"Leasing Center gives our onsite teams the ability to truly assist the resident or prospect that is in the office. Now, they are confident that Leasing Center will answer and be just as knowledgeable as they are."
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"While our leasing agents are sleeping, the Leasing Center is booking appointments for when they show up at work, and they get the commission, People are starting to see the value."
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"I’ve found Entrata Commercial to be cleaner and less layered than other commercial products. The tenant move-in/move-out process excludes unnecessary information and allows us more control of tenant accounts."
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"We're more successful at getting all of our posts on Craigslist and staying on top of the search results; Posting directly to Craigslist without the tool was cumbersome and time consuming, so it was difficult for them to post as often as we asked. Now, we are getting increased traffic …
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"BillPay is one of the biggest solves in efficiency and visibility for us in knowing where our payments are at any given time. Having that integrated in the system with something that we hope is as easy as your personal bank’s bill pay system is a game changer."
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“[With other solutions], multiple processes are required to produce the same outcome that we get with Entrata, which is much more seamless and time efficient. It integrates within itself, so when you assign a lease or assign a unit to a new lead, it adjusts all of the other pieces …
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“If you didn’t know how to run a property, you could almost pick up on everything that’s needed just by simply doing a tutorial in Entrata. It’s just pretty all encompassing that way.”
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“We recently looked at lead sources and were able to determine one of the ILSes is producing a lot more leads than the other. That definitely gives us some planning tools for what we’re going to do going forward for the property.”
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"The commitment that Entrata has made to the student housing space is where we want to be. We want to be part of that because we know that will impact all of us long term.”
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"The flexible design and comprehensive customer features of Entrata' web tools have boosted our leasing activity and resident retention."
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"Entrata will allow Passco to grow its business through the efficiencies of the software. It will make the process easier for the onsite staff, as well as produce more profit. We felt that Entrata was the best software for us."