60 Entrata Testimonials

"We believe that products work best with each other if you take advantage of all of the features a product has to offer under one umbrella, Entrata is a true single platform. None of its tools are acquired and we only need one log-in and one dashboard to manage everything in our business."

"Leasing Center gives our onsite teams the ability to truly assist the resident or prospect that is in the office. Now, they are confident that Leasing Center will answer and be just as knowledgeable as they are."

"BillPay is one of the biggest solves in efficiency and visibility for us in knowing where our payments are at any given time. Having that integrated in the system with something that we hope is as easy as your personal bank’s bill pay system is a game changer."

"The commitment that Entrata has made to the student housing space is where we want to be. We want to be part of that because we know that will impact all of us long term.”

"Our sites are performing better in search and we are doing a better job of engaging users once they are on the site. People are staying on our sites longer and providing us with more guest card information and completed applications."

"Having an integrated system for all of our management functions allows us to exploit synergies in our information to make better decisions more quickly."

"The majority of our employees are young students or millennials in their twenties. They are the true innovators that have grown up with technology and they absolutely love Entrata and connect with it. The simple, automated workflows and user experience are intuitive for them."

"They gave us all the tools necessary to get it done: the fliers, the marketing collateral, easy-peasy instructions. And that went off without a hitch. Now, I would say we have something like 99 percent of residents on ResidentPay."

"Our property websites are consistently the highest source of leasing traffic for our properties. We’re not having to pay large fees to the ILS advertising sources because we’ve been successful at driving traffic to our websites which were designed and managed for us by the folks at Entrata."

"Entrata seems to be the only software company that is actively creating and testing new products using a sense, respond and create method with its clients. And it shows. They handle the unique problems of the student housing industry in a way that no other provider has been able to."

"We’ve been with Entrata ever since they began developing this product and have seen it grow into an easy to use solution built with processes and workflows that get the job done. For example, the tax credit workflows, which include everything from pre-qualifying a prospect through screening and move-in, and the recertification workflow, which includes automated notices and recertification processing and reporting, are easy and intuitive to use. Likewise, the HAP submission and voucher posting process works seamlessly."

"Those who are using ParcelAlert every day absolutely adore it because of the amount of time they save. I’m hearing things like, ‘Seriously this is the best thing ever,’ and ‘Whoever created this is a genius."

"We are very happy We get a professional, consistent, full-featured website and web presence for each of our properties that would cost 20 times or more than if we developed on our own sites integrated with property management software. Our relationship with Entrata has been a very positive experience."

“We’ve implemented DMB in phases—starting with a few properties and expanding from there. Our Entrata digital marketing consultant, Laura, has been a valuable partner—whether it’s recommending strategic website updates like adding buttons, improving user flow to keep visitors on our pages longer, or directing them to key content that helps complete the application process. There’s been a strong focus on our online content and exploring new ways to improve ad performance. We’re constantly evaluating ad copy to ensure it resonates with our demographic.”

"When we ask [Entrata] a question, the response is always ‘let’s see what we can do’ rather than ‘no we can’t do that, with the open API system, there’s an immense amount of cooperation with our other vendors. They always help us figure out a way."