60 Entrata Testimonials

"We love using ParcelAlert! The green initiative alone, makes it worthwhile. All residents are notified a package has arrived via the lobby display as well as by email or text message. ParcelAlert has cut our employees package handling time in half, allowing them to focus on other property related items."

"Entrata Core represents a lot of things to Cardinal Group. It is imperative that we utilize an operating system that not only creates efficiency and delivers a great user experience, but one which also allows us to harness the power of our data to drive performance. Entrata Core IS that operating system."

"Leasing AI is like having an extra Leasing Consultant who can help us efficiently convert leads to tours, applications, and leases. The time savings our leasing teams have experienced gives them more time to give our residents the attention and customer service they deserve, creating the total ultimate experience for our residents."

"We’re able to show that we’re getting renewals signed much quicker than in the past. When you talk about renewals coming in quicker, the information is feeding into your revenue management system in a more timely manner, letting you know that there’s not much exposure. Reduced exposure puts our communities in a position to push higher rental rates and generate more revenue."

"ProspectPortal is so easy to use. I can set up a property in 10 minutes. Entrata utilizes MS Word merge fields so there's a process already in place—I can quickly upload all the documents we use for my property. I don't have to work between other systems, and it is so easy for me to maneuver."

"They gave us all the tools necessary to get it done: the fliers, the marketing collateral, easy-peasy instructions. And that went off without a hitch. Now, I would say we have something like 99 percent of residents on ResidentPay."

"Leasing Center gives our onsite teams the ability to truly assist the resident or prospect that is in the office. Now, they are confident that Leasing Center will answer and be just as knowledgeable as they are."

"Now our employees only have to go to one place to do their job and our resident experience is exponentially better because they only need to login to one place to do their business with us."

"Our sites are performing better in search and we are doing a better job of engaging users once they are on the site. People are staying on our sites longer and providing us with more guest card information and completed applications."

"What residents don’t understand is if they are watching a friend’s child and that child falls down the stairs, the resident is liable for that. If a resident is cooking on their stove, and they start a fire that burns down their unit, they are liable."

"Our property websites are consistently the highest source of leasing traffic for our properties. We’re not having to pay large fees to the ILS advertising sources because we’ve been successful at driving traffic to our websites which were designed and managed for us by the folks at Entrata."

"We're more successful at getting all of our posts on Craigslist and staying on top of the search results; Posting directly to Craigslist without the tool was cumbersome and time consuming, so it was difficult for them to post as often as we asked. Now, we are getting increased traffic across all properties from Craigslist because of it."

"Whether the prospect is going to sign a lease tomorrow or take six months to make a decision, the data is captured to ensure we appropriately follow up on every single lead."

"With the new SiteTablet, you have function and form so you not only have the prospect experience, but you have the leasing experience all looped into one amazing experience."

"Entrata will allow Passco to grow its business through the efficiencies of the software. It will make the process easier for the onsite staff, as well as produce more profit. We felt that Entrata was the best software for us."