“We already have something that’s working. So, it’s more along the lines of, ‘Don’t lose what you have.’ If we can make incremental gains, then that’s what we try to do.”
“In focus groups, there can be one person that leads the conversation. People tend to follow the lead of that person rather than expressing how they feel individually. Energage Connect gives them an opportunity to express how they are feeling without being influenced by others.”
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