Empolis Service Express is a leading supplier of cloud-based software in the domain of Intelligent Decision Support Solutions based on Artificial Intelligence. Empolis' approach is the intelligent combination of knowledge and content management in standardized SaaS products according to the motto “DECIDE. RIGHT. NOW.” Many national and international companies as well as public sector institutions rely on Empolis solutions and the company’s comprehensive industry and process experience. These include ABB, BMW, Bosch, Bundesverwaltungsamt, Carl Zeiss Microscopy, Homag, Koenig & Bauer, Kuka, MAN Energy Solutions, and Vodafone. Currently, around 500 Empolis installations exist around the world, and roughly 700,000 professional users use Empolis solutions on a daily basis to serve approximately 40 million end customers.
“With Empolis Service Express® as our knowledge platform we can preserve our technical expertise and even expand it. Thanks to the fast and simple access to all information, even our younger and less experienced colleagues can resolve complex service cases on their own.”
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