"Most of our applicants came through SEEK. Once we’ve flooded SEEK for a couple of months, we’re getting the same applicants over and over, or we’re getting less qualified, or they’re just not the right fit for our company.”

“Employment Hero is a game changer. It could easily become the Facebook of people management systems.”

“Our HR system was entirely paper-based; we had printed leave forms, physical folders for documentation, and handwritten timesheets. It was incredibly time-consuming and difficult to manage.”

“Previously, we outsourced our payroll. The capability of the software was very restrictive and too basic for our growing needs. Although secure, the process made us feel a little less in control – and for every payroll requirement, such as setting up a new Superannuation Fund or Leave Type – …

“Anything from a new starter induction to sitting in on a performance management meeting, project work and the usual administration. No two days are ever the same.”

“It allows regional and line managers to better manage their teams and gives us accurate data to make informed business decisions."

“With so many locations, it’s much easier for store managers to refer candidates between stores. If one candidate is a better fit for a different store, the hiring manager can quickly pass them on to another location.”

“Every time I encountered a problem, I’d write detailed reports to the head office, but it felt like no one understood the urgency.”

“SmartMatch gave us a pool of candidates who were qualified and experienced for the role.”

“I’m able to see everything. The timesheets, the rosters, the spend, and cost. Having that transparency has been amazing. Plus our team has access to this in the palm of their hand."

“Because everything is in one app and accessible on their phones, employees can easily access their personal information, payslips, leave management and more.”

“The way we found the candidate via SmartMatch was quick. I think we had an interview within a couple of days. We were very proactive with it – we wanted that role filled quite fast."

“I contacted her straight away and had an interview organised within a few days. I would say the turnaround for hiring was about one week.”

“Sorting through resumes received via email. It made managing the process efficiently and finding the best candidates incredibly challenging and resulted in a lot of back and forward communications with the Hiring Manager and the candidates.”

“Tracking policies throughout all the stages of the policy life cycle, including gaining employee attestation and maintaining an auditable database of records was a real concern, with the entire process being incredibly time-consuming.”