108 Employment Hero Testimonials

“I chose Employment Hero to make the processes more efficient, standardised and to put in place proper record keeping.”

"Employment Hero has made our roles much more efficient. I was saying the other day, it’s crazy to think that in June we didn’t have it, and now we do, but it doesn’t feel like I put in much work for the output we’re getting. You know it’s good when you first get it, but it’s crazy to think that you can realise so many benefits after you’ve implemented it."

“They see HR as a burden, a form to fill out. Even though everyone has good intentions, things fall through the cracks because the process is annoying, particularly on paper.”

“With so many locations, it’s much easier for store managers to refer candidates between stores. If one candidate is a better fit for a different store, the hiring manager can quickly pass them on to another location.”

“Every time I encountered a problem, I’d write detailed reports to the head office, but it felt like no one understood the urgency.”

“SmartMatch gave us a pool of candidates who were qualified and experienced for the role.”

“I’m able to see everything. The timesheets, the rosters, the spend, and cost. Having that transparency has been amazing. Plus our team has access to this in the palm of their hand."

“Because everything is in one app and accessible on their phones, employees can easily access their personal information, payslips, leave management and more.”

"Most of our applicants came through SEEK. Once we’ve flooded SEEK for a couple of months, we’re getting the same applicants over and over, or we’re getting less qualified, or they’re just not the right fit for our company.”

“The way we found the candidate via SmartMatch was quick. I think we had an interview within a couple of days. We were very proactive with it – we wanted that role filled quite fast."

“I contacted her straight away and had an interview organised within a few days. I would say the turnaround for hiring was about one week.”

“Sorting through resumes received via email. It made managing the process efficiently and finding the best candidates incredibly challenging and resulted in a lot of back and forward communications with the Hiring Manager and the candidates.”

“Tracking policies throughout all the stages of the policy life cycle, including gaining employee attestation and maintaining an auditable database of records was a real concern, with the entire process being incredibly time-consuming.”

“The AI-powered job ad drafting assistance is a game-changer, helping me create compelling descriptions quickly and easily.”

“What I really liked is how deeply integrated SmartMatch is with the HR system, which allows me to go through the whole recruitment process directly from the Employment Hero platform.”