“Employment Hero is not just a tool, but a catalyst that propelled The Sands Torquay to new heights of growth, efficiency, and excellence."
“I came on board when Vikings had already purchased Employment Hero – I was really lucky. I had used and implemented the platform at my last company, so I’ve used it for the last 3 years. It was easy for me to pick up.”
“New starters go through all policies and procedures, acknowledge them, fill in all the paperwork, sign everything, and review the organisation chart – all before they start.”
“We have a busy customer service team and we found ourselves down by one person due to a promotion, and so we needed to move pretty quickly to find a replacement.”
“in the early days, we used paper timesheets and manual entering, but it meant we had five systems to do what Employment Hero does.”
“We can communicate with a large team through the Company Feed, ensuring that everybody is aware of new developments across the business. That includes team members working remotely in Perth, as well as our sales team who are remotely located. So to streamline that was really powerful.”
“We were managing employee files from manila folders and Excel spreadsheets. As you can imagine with 230 employees, there’s a lot of human error that can happen within a spreadsheet.”
"The business is amazing. Everything is online. I can get emails of updates, templates whenever. It’s incredible."
“They never make me feel silly, and they reassure me I have done all the things I need to do. Everyone in the team is amazing. I’m new to management and leadership and the team is brilliant at giving me pep talks.”
"Extremely responsive and answers my requests within 24 hours. It makes my job so much easier."
“There’s a very good reply rate from people who are listed on the SmartMatch talent pool. In my experience here, if we connect on SmartMatch, we try to send emails to 10 people on SmartMatch, and approximately eight of them will reply. We’ve found that many people who apply through Seek or other job boards don’t reply to our email on the next steps.”
"Our hospitality clients love processing their own payroll through Employment Hero Payroll. After taking them through how the system works, and seeing how easy it is, they are confident in running their own payroll. Having timesheets go through the built-in rule sets and the system automatically choosing the correct pay categories has saved them a lot of time and hassle.”