“We just had so many folders for people management stuff like documents and certificates, which were all separate.”

“I was looking for an easy way to onboard people and streamline that whole process. Up until then, it was manual and paper-based. Things would get overlooked — it’s all very seamless now.”

“We can communicate with a large team through the Company Feed, ensuring that everybody is aware of new developments across the business. That includes team members working remotely in Perth, as well as our sales team who are remotely located. So to streamline that was really powerful.”

“When I joined the team, there was a whole storage cupboard full of employee files. It was a huge pain to find anything, especially when calculating long service leave and trying to figure out paperbased time sheets. Looking through the cupboard and managing paper-based employee files was always the most …

“Before Employment Hero, we were using old-school ways – SharePoint folders, manual tracking, and relying on a single person to manage everything. There was no clear way to track progress, and compliance was difficult to monitor.”

“We needed a system that could handle complex award rates, automate payroll processing and improve how we managed time and attendance. Employment Hero ticked all those boxes and more.”

“Previously, everything was manual – paper forms, spreadsheets and emails. If someone needed their contract or payslip, they’d have to go searching through old emails or ask HR for it. Now, it’s all in one place.”

“We process payroll weekly, and before automation, our team was manually calculating first aid allowances, overtime, and other entitlements. Now, it’s all automated, and we’re saving about five hours per week.”

“We had all these different systems that weren’t connected. It meant a lot of admin. Employees would have to fill out forms for everything and we’d have to process them manually.”

“We had all these separate programs and none of them really talked to each other. It meant extra steps for everything – approving leave, running payroll, rostering shifts. It was just clunky.”

“Before Employment Hero, everything was separate. Payroll, recruitment and employee data were all in different systems. Now, everything is in one place, making it much easier to manage.”

“When I joined four years ago, we were doing everything manually – timesheets, onboarding, performance reviews. We knew we couldn’t keep running payroll with a manual system.”

“Tracking and updating employee details is super simple, especially as we scale.”

“For entry-level roles, we receive hundreds of applications daily. However, we struggled to attract candidates for head office positions – anything managerial or beyond entry-level. That’s where finding the right applicants became a real challenge.”

“What really impressed me is that it’s all free. The resumes and data are similar to SEEK, but with SmartMatch, the resumes come at no charge, while SEEK charges per resume.”