“Employment Hero looked very user-friendly and had a lot of the features I was looking for. I also really liked that the employees could do it all themselves and also manage their own bank and super details, as well as have visibility over their leave requests and contracts.”

“Tracking and updating employee details is super simple, especially as we scale.”

“As a CEO, I was consumed with all of these very manual, dated and inefficient tasks. I was buried in the trenches because things weren’t happening right or were being missed.”

“We don’t just send out policies for people to read and tick a box. We discuss them in our Monday team meetings, so they’re actually understood and followed.”

“When I joined the team, there was a whole storage cupboard full of employee files. It was a huge pain to find anything, especially when calculating long service leave and trying to figure out paperbased time sheets. Looking through the cupboard and managing paper-based employee files was always the most …

“Before Employment Hero, we were using old-school ways – SharePoint folders, manual tracking, and relying on a single person to manage everything. There was no clear way to track progress, and compliance was difficult to monitor.”

“We needed a system that could handle complex award rates, automate payroll processing and improve how we managed time and attendance. Employment Hero ticked all those boxes and more.”

“Previously, everything was manual – paper forms, spreadsheets and emails. If someone needed their contract or payslip, they’d have to go searching through old emails or ask HR for it. Now, it’s all in one place.”

“We process payroll weekly, and before automation, our team was manually calculating first aid allowances, overtime, and other entitlements. Now, it’s all automated, and we’re saving about five hours per week.”

“We had all these different systems that weren’t connected. It meant a lot of admin. Employees would have to fill out forms for everything and we’d have to process them manually.”

“We had all these separate programs and none of them really talked to each other. It meant extra steps for everything – approving leave, running payroll, rostering shifts. It was just clunky.”

“Before Employment Hero, everything was separate. Payroll, recruitment and employee data were all in different systems. Now, everything is in one place, making it much easier to manage.”

“When I joined four years ago, we were doing everything manually – timesheets, onboarding, performance reviews. We knew we couldn’t keep running payroll with a manual system.”

“For entry-level roles, we receive hundreds of applications daily. However, we struggled to attract candidates for head office positions – anything managerial or beyond entry-level. That’s where finding the right applicants became a real challenge.”

“What really impressed me is that it’s all free. The resumes and data are similar to SEEK, but with SmartMatch, the resumes come at no charge, while SEEK charges per resume.”