“We kept buying systems and adapting our process to them. We needed one system to combine everything together.”

“I was looking for an easy way to onboard people and streamline that whole process. Up until then, it was manual and paper-based. Things would get overlooked — it’s all very seamless now.”

“With several companies offering similar pay rates and benefits, many support workers tend to work across multiple employers.”

“There’s no way we could’ve completed that end to end without the system. It shows what’s possible when the platform does the heavy lifting and people focus on high-value thinking.”

“They had a time and attendance system for rostering and another system for HR. They asked me if they should throw them all in the bin or try to combine them.”

“We use Employment Hero for HR and payroll for approximately 800 employees and it’s really the user-friendliness and the integrated system that stand out. It reduces manual errors and increases transparency.”

“Employment contracts, leave applications, even onboarding forms – everything was on paper. If you applied for leave, you did it on paper. There was nothing automatic.”

“We’ve got around 50 team members now across all departments. We’ve grown organically and pretty quickly, so it’s been good to have something centralised like Employment Hero in place.”

“Without an integrated HRIS platform, tasks like tracking employee leave, managing payroll data, ensuring compliance with certifications and licenses and onboarding new hires were time-consuming and prone to errors. Reporting or accessing up-to-date information often required pulling together data from multiple sources, which slowed down decision-making and increased administrative workload.”

“Before Employment Hero, we had a different payroll system and HR onboarding was very manual. There were a lot of forms going around.”

“I use Employment Hero for onboarding, time tracking, leave management, processing wages and superannuation and exporting journals into the client’s accounting software. It’s one of the few platforms that actually brings everything into one place.”

“We had an archaic performance review process in Word docs. It was clunky, hard to keep track of and you couldn’t access any historical information.”

“It’s really fast-paced. We’ve got full-time, part-time and casual staff and a high turnover in our frontline support staff, which means we’re always recruiting. At our busiest, we’re hiring 20 to 50 employees a month across multiple locations.”

“We’d send out 100 invoices and try to match that with 100 payrolls. If the numbers didn’t line up, even a 1% discrepancy could be thousands of dollars.”

“We just had so many folders for people management stuff like documents and certificates, which were all separate.”