“We did not really have an HR system. Each property was running things manually – posting job ads, entering data into a separate payroll system, keeping policies in paper folders. There were no automations, no shared visibility.”

“We’re able to provide integration between other ERP platforms with a leading cloud-based payroll system through Employment Hero Payroll’s branded solution offering. Also, we find that the Employment Hero Payroll support has been great.”

“Having an HR background, I knew what an HR system would bring. But as usual for small businesses, budget was a factor.”

“We can roster our people between Sequoia and Mount Lofty House. It’s all part of the same company, which is really smart that the platform allows us to roster between locations.”

“We had an onboarding platform and a certification checking platform, then we were transferring everything into our rostering software – it was clunky.”

“Because the SCHADS Award is so complex, much of that knowledge sat with me.”

“Before Employment Hero, employees didn’t have access to manage their own leave and everything came through me manually, which created a lot of extra work.”

“A reliable payroll system is critical for us because we pay our staff weekly. It’s around 70% of our costs, and our employees rely on it landing accurately and on time every week.”

“I was constantly sorting through files to find contracts or documentation. There was very little record of conversations which made it challenging to find certain information.”

“All HR documentation is now in one place. Everything about staff, their timesheets, training and documents can be found easily within Employment Hero.”

“I was initially brought in to do change management. In a small business, that’s very difficult compared to corporate. A lot of the staff had been there a long time and weren’t open to change. I only had one staff member on board with me.”

“It had been that way for about 30 years. We had an iPad for time and attendance and then everything was manually fed into payroll. It was clunky and really slow.”

“We could create advanced spreadsheets, but it required staff to master the use of them to a high level and elevated the risk of corruption of the spreadsheets.”

“Before implementing Employment Hero, we faced several operational challenges, particularly in HR processes. The most significant pain points included inefficiencies in compliance management, disjointed HR systems and time-consuming onboarding.”

“As applications come through, we’re able to rank candidates against this criteria.”