"We were a brand new company, with many of us having worked for notable companies with strong HR teams. We were all used to proper review cycles, healthy 1:1 chats with our managers and HR systems that answered our questions."

“Previously, everything was manual – paper forms, spreadsheets and emails. If someone needed their contract or payslip, they’d have to go searching through old emails or ask HR for it. Now, it’s all in one place.”

“There’s no way we could’ve completed that end to end without the system. It shows what’s possible when the platform does the heavy lifting and people focus on high-value thinking.”

“I restructured the HR function from the ground up. I wanted to create a strong foundation for the growth of our business and the development of our people.”

“We can roster our people between Sequoia and Mount Lofty House. It’s all part of the same company, which is really smart that the platform allows us to roster between locations.”

“We had an onboarding platform and a certification checking platform, then we were transferring everything into our rostering software – it was clunky.”

“Because the SCHADS Award is so complex, much of that knowledge sat with me.”

“Before Employment Hero, employees didn’t have access to manage their own leave and everything came through me manually, which created a lot of extra work.”

“A reliable payroll system is critical for us because we pay our staff weekly. It’s around 70% of our costs, and our employees rely on it landing accurately and on time every week.”

“I was constantly sorting through files to find contracts or documentation. There was very little record of conversations which made it challenging to find certain information.”

“All HR documentation is now in one place. Everything about staff, their timesheets, training and documents can be found easily within Employment Hero.”

“I was initially brought in to do change management. In a small business, that’s very difficult compared to corporate. A lot of the staff had been there a long time and weren’t open to change. I only had one staff member on board with me.”

“It had been that way for about 30 years. We had an iPad for time and attendance and then everything was manually fed into payroll. It was clunky and really slow.”

“We could create advanced spreadsheets, but it required staff to master the use of them to a high level and elevated the risk of corruption of the spreadsheets.”

“Before implementing Employment Hero, we faced several operational challenges, particularly in HR processes. The most significant pain points included inefficiencies in compliance management, disjointed HR systems and time-consuming onboarding.”