108 Employment Hero Testimonials

“What I value most about our partnership with Employment Hero Payroll is that we’re completely aligned in our strategic thinking that payroll processes need to constantly evolve in order to keep up with a rapidly changing employment landscape and a way of work.

“I ran a compliance report and not only had they signed it, they’d signed the last three versions. If I didn’t have that, the information I needed would have been in a filing cabinet an hour-and-a-half drive away. With Employment Hero the information was a couple of clicks away.”

“There’s a very good reply rate from people who are listed on the SmartMatch talent pool. In my experience here, if we connect on SmartMatch, we try to send emails to 10 people on SmartMatch, and approximately eight of them will reply. We’ve found that many people who apply through Seek or other job boards don’t reply to our email on the next steps.”

“The borders aren’t completely open, so we need to look at different types of recruitment; something more than just the ad.”

“But we don’t know what we don’t know. Whether it’s personal or job related, you have to tell us. If you don’t tell us, we can’t do anything. We can’t work to better you or better the system.”

“Having somewhere to put your OKRs was great, but the 1:1 coaching has been invaluable, especially now. It’s been really challenging with everyone remote. Employment Hero gives us a platform to have those conversations and regular cadences on comms and feedback from the staff. Often we would get blindsided if people weren’t happy in the business. We wouldn’t know until it was too late to do anything.”

“Documents were centralised but using our company’s shared drive, but everything else wasn’t centralised at all.”

“All the webinars that have been going on are absolutely amazing. The ones about WFH, they were just all really good. I loved the little tips about keeping everyone connected. It’s weird because even though I’m in charge of people, I can’t see them on a regular basis or help them. So learning about how to keep in contact and keep the team coherent has been great.”

“I was looking for an easy way to onboard people and streamline that whole process. Up until then, it was manual and paper-based. Things would get overlooked — it’s all very seamless now.”

“We want to see a workplace that reflects the wonderful richness that we have in the world and the different abilities of people. It’s something we ensure happens at Flora & Fauna and we support those who need it.”

“They see HR as a burden, a form to fill out. Even though everyone has good intentions, things fall through the cracks because the process is annoying, particularly on paper.”

“We have been using the webinars that Employment Hero has hosted and they’ve been very useful. They’re so amazing; at least one of my team has attended every single one, including the payroll and finance webinars. They’ve been fantastic. It’s really been amazing. We’ve now started going to Employment Hero for their resources. Before we roll out anything, we go to the website to see if Employment Hero has anything to say about it, then take it and incorporate it.”

“I chose Employment Hero to make the processes more efficient, standardised and to put in place proper record keeping.”

“I’ve used many software programs in project management and compliance — some of them were so convoluted.”

“Having an HR background, I knew what an HR system would bring. But as usual for small businesses, budget was a factor.”