“Because a majority of our patients go to our local hospital, which has Epic. A lot of the information that resides within eClinicalWorks — whether it’s their medical history, surgical history, medications, or allergies — was not necessarily available to them.”

“In healthcare for some reason we get stuck on how we’ve been doing it forever, and we want to make that new tool work with our old way, and it doesn’t work like that all the time. It’s a matter of don’t be afraid of the technology, be open-minded, and …

"They’re struggling with the same things, They don’t have a lot of time, they don’t have a lot of money, they don’t know how to cook. If we can teach the medical students how to overcome these barriers, then they’re really the best advocates for talking to the community. The …

"We could have done a very costly interface dump from Epic to eClinicalWorks, or we could use Carequality. Well, the interface was about $15,000. The Carequality was free. So, we made an intelligent decision to use Carequality."

“We can do that now with hardly missing a beat. whereas before we had to think of it, and take time away from thinking about our patients. And we don’t have that concern anymore. To me, the quality of the care we give is primarily based upon the time that …

"We can see all of the providers the patient has seen. We can see any surgical procedures they have had, we can see their medications, their allergies. It’s all just there with one click of a button and helps us provide care for the patient correctly."

“When the office was closed and the patients were stuck, I felt fortunate that I was in town and able to access their records, and make all of these things happen for folks who otherwise had no way to get the care or the medications that they needed. Without eClinicalWorks …

“They’re like our family, and they trust us and they know that whatever’s going on, we’ll do our very best to take care of them. Every disaster is different, and we have many. So they call us and then we try to put the pieces together.”

“While physicians may understand the quality of the care, patients don’t really understand the quality of the care. They understand the quality of the experience. So that’s why our mission is both outstanding medical care and an exceptional healthcare experience.”

"I learned about Scribe during the meeting in Dallas, and I got hooked on it, because you don’t need additional equipment, it’s on your phone. So, that’s a big plus. You don’t have any additional expenses on mikes and programs that you have to download. And it’s portable."

"I’m able to stop what I’m doing, listen to the patient. Thanks to Scribe, I’ll be able to make up the time afterwards, when I dictate the History of Present Illness and some of the other components.”

“One of the liberating things about having it on my phone is that I now don’t have to extract myself from my family’s events, or my family time, because I can be much more mobile. What I tell my providers is that it is not necessarily how much less time …

“You can document much faster with this, and if you don’t finish everything the moment you have to leave the office, you can use it anywhere. I had to leave the office to go to the airport and while I was waiting there, I just dictated my Notes. And that’s …

“If you look at Population Health as a tool, and the patient is part of that toolset, and you can use the EHR to help you manage that, it becomes easier. I believe that the key to stopping burnout is to focus on what we really are supposed to do. …

"If I’m sending something to a urologist and I had to send a culture, for example, it’s all very accessible, very easy to use. I mean, I learned it in less than a week. The whole program!"