“We’re able to aggregate data better now and we don’t have to make those phone calls, we don’t have to pull the information from the hospital sites. We can bring that information directly into eClinicalWorks and view it. We can also do searching, using keywords to search for information or …

"We could have done a very costly interface dump from Epic to eClinicalWorks, or we could use Carequality. Well, the interface was about $15,000. The Carequality was free. So, we made an intelligent decision to use Carequality."

“Having healow Genie will likely save us the equivalent of three or four full-time phone operator positions, enhance patient satisfaction, streamline staff workload, and ultimately deliver better medical care for happier patients.”

"If I’m sending something to a urologist and I had to send a culture, for example, it’s all very accessible, very easy to use. I mean, I learned it in less than a week. The whole program!"

“Interoperability? We need more and more of it. It’s what patients expect, and they should expect it, because it’s what really saves lives and reduces errors. And errors are dangerous in medicine. Communication is everything.”

“Because a majority of our patients go to our local hospital, which has Epic. A lot of the information that resides within eClinicalWorks — whether it’s their medical history, surgical history, medications, or allergies — was not necessarily available to them.”

“So, 2:30 in the morning, 10 o’clock at night, whenever they think about something, or if their kid has a fever or pinkeye, they can schedule that, or go online and send a message to us through the healow app.”

“We just enrolled in Open Access® and we are very excited about it. We were all watching the screen to see who was going to sign up for an appointment online. We’ve also used the no-show campaign, and we’ve sent out messages for the annual visits, or compliance visits, where …

"We tried another telemedicine firm before eClinicalWorks, and that was a disaster. It took 15 seconds for the voice to come through. You couldn’t really have a conversation on it. It really wasn’t much good."

“We chose eClinicalWorks because they were looking to the future. It really was a step beyond what we had seen in some of the other programs.”

“I can do all that through a computer. That’s basically it.”

“I like the way it works with the system. I like the fact that they can download the app onto their phone, or they can download it onto their tablets. The older population love it.”

"As we marched toward our Big Bang, every week we would talk through all the different issues. We developed a partnership with eClinicalWorks, not just a vendor relationship."

"This is the biggest transformation we’ve gone through since our inception 21 years ago. There were eCW trainers at every one of our practices during the Go-Live week."

"We were impressed with the depth of support that eCW provided. Not only did we transition to a new EHR, but we brought all management services under Advocare’s responsibility. That we were able to go live on day one and see all our patients is remarkable."