"The Practice transformation to PCMH entailed changes in offi ce workfl ow as well as new responsibilities for staff members. As we invested in our personnel via trainings and provided opportunities for professional development within the practices, we noticed a new level of professionalism developing in our offi ces. The …

"Our mission is to give, quality healthcare to the uninsured and under- insured. We’re trying to bring the healthcare to the community, rather than take the community to the healthcare."

"Once everything was written in a book with a pencil to erase. Now everything is at your fingertips."

“Because a majority of our patients go to our local hospital, which has Epic. A lot of the information that resides within eClinicalWorks — whether it’s their medical history, surgical history, medications, or allergies — was not necessarily available to them.”

“So, 2:30 in the morning, 10 o’clock at night, whenever they think about something, or if their kid has a fever or pinkeye, they can schedule that, or go online and send a message to us through the healow app.”

“We just enrolled in Open Access® and we are very excited about it. We were all watching the screen to see who was going to sign up for an appointment online. We’ve also used the no-show campaign, and we’ve sent out messages for the annual visits, or compliance visits, where …

"We tried another telemedicine firm before eClinicalWorks, and that was a disaster. It took 15 seconds for the voice to come through. You couldn’t really have a conversation on it. It really wasn’t much good."

“We chose eClinicalWorks because they were looking to the future. It really was a step beyond what we had seen in some of the other programs.”

“I can do all that through a computer. That’s basically it.”

“I like the way it works with the system. I like the fact that they can download the app onto their phone, or they can download it onto their tablets. The older population love it.”

"As we marched toward our Big Bang, every week we would talk through all the different issues. We developed a partnership with eClinicalWorks, not just a vendor relationship."

"This is the biggest transformation we’ve gone through since our inception 21 years ago. There were eCW trainers at every one of our practices during the Go-Live week."

"We were impressed with the depth of support that eCW provided. Not only did we transition to a new EHR, but we brought all management services under Advocare’s responsibility. That we were able to go live on day one and see all our patients is remarkable."

"eClinicalWorks allows us to bring in information from all the other care centers with which the patient has been involved. The patient really benefits in the long run."

"We’re going to continue to expand care past just the four walls of our clinic. We’re going to constantly look for barriers that are in the patients’ way, preventing them from getting better. And we will use eClinicalWorks in numerous different ways to track patients, to make sure the efforts …