“eClinicalWorks has been a great partner in helping us to move to the next level. The team that came to work with us on their project has been great.”

“Having healow Insights allows health plans to pull the screen data and get the information they need to perform their audits without giving them a login to our system. That is a major benefit because it takes the work off our IT team trying to make sure that they’re only …

"Before healow Insights, we had a dedicated staff that would go out to all of the providers' offices and pull records. Each staff member would look at maybe 100 records a day, and that took a lot of time."

"It was a good move to switch. Our old program didn’t have the robust features that we have in eClinicalWorks, like e-prescribing, Portal, eClinicalMessenger, and eClinicalMobile. I always have my records available to me, even when the office is closed."

"We talk to them, guide them on things they can do to bring their A1C down. And patients are happy to be reminded. Plus, our providers do free diabetes education classes once a month."

“The text messages are huge, because patients are so busy. The registry. And the HEDIS dashboards. And we’re looking forward to mobile tools so that on-call doctors have access and can document and prescribe when outside the office. Without the tools eClinicalWorks provides, we wouldn’t have been able to do …

“Now we only have two, because one job was essentially to roam around the office. We called it “chart aerobics,” because you essentially couldn’t help a patient until you found their chart! Now, with eClinicalWorks, we just look up the patient and the information we need is right there. eClinicalWorks …

“We felt that in a private practice where we have more autonomy and process changes, we could really tighten up the thousands of little things that make for excellent patient care.”

"When I think of an ACO, I think of not only quality, cost, and Patient Engagement, but really the last leg of that, of the quadruple aim, is reducing physician burnout. And one of the things that really increases burnout for physicians is knowing that maybe you dropped the ball …

"We’re making access easier for them, having them use their phones, which they do anyways. Log on to the healow app, request information, look at their health records. And just making them more autonomous."

“At this point, we have 75% of our appointments being made by patients on the Portal, as opposed to calling or walking in. So only one out of four patients needs any type of assistance with an appointment in my office. Three out of four are doing it themselves, as …

"We translate Mediterranean diet research and principles, evidence-based medicine, into the conversation that I want to have with you as a patient about food. Not about mono- and saturated fats, or calories, or weight loss, but about avocados and other things that you might like to eat. Tacos. Spaghetti."

"They’re struggling with the same things, They don’t have a lot of time, they don’t have a lot of money, they don’t know how to cook. If we can teach the medical students how to overcome these barriers, then they’re really the best advocates for talking to the community. The …

“They are millennial patients, and expect something like this. There are many maternity apps out there that they can download. However, this one is unique to the practice, ties into their chart, and they can stay in contact with the practice because of it, so it has become a very …

"It’s consistently providing them with information, and they’re just used to that technology."