"We have had the dental module for about a year now, which has been great because it's integrated with eClinicalWorks and has worked well The patient comes in and we get to see the dental information, any health issues going on with that patient. It's all integrated into one chart …

“Having healow Genie will likely save us the equivalent of three or four full-time phone operator positions, enhance patient satisfaction, streamline staff workload, and ultimately deliver better medical care for happier patients.”

“You’re getting information that the patient already had in the hospital setting. They may not have realized that their sodium was low, or that they had a urinary tract infection that the doctor may not have mentioned, because they weren’t symptomatic. We could get their smoking status. We could get …

“I think we can do it with the claims data. I think eClinicalWorks will continue to develop this program and make it better. We know we’re good, but unless they see numbers, patients sometimes won’t believe you. So we need that piece to be brought in to show the world …

“Here we are now, we’re shifting toward value, rather than volume. So this really is a good step in moving down that pathway. It allows you to figure out how to provide services to people on an ongoing basis, rather than just one time that they’re in the office. For …

“Everything is in one place, so I can sit down and find telephone messages, my lab results, my Progress Notes, all on one site. That helps to provide better continuity of care.”

“It just makes things safer, and it makes them more efficient.”

"The reporting aspect of eClinicalWorks assists us in finding out what the needs of the community are. We can see how many people have COPD, or high blood pressure, or diabetes, and we know what we need to focus on in our medical practice, and what kind of providers we …

"We really love the eClinicalWorks campaigns feature, eClinicalWorks Messenger. We have turned on a number of campaigns and we have watched our patients get these messages and become more engaged and say Thank you for reaching out to us."

“We all work a lot and take care of our families, and we don’t really have as much time as perhaps we need to address all of our healthcare maintenance, and even other things like dealing with pain or dealing with mental health issues, or insurance problems. And so, having …

“We are part of a clinically integrated network, and that network tends to look at data for our practice and relays that information to us. We have done exceptionally well with our quality metrics. eClinicalWorks is a great resource for our HEDIS measures and other quality metrics, which we can …

“eClinicalWorks is user friendly. It’s easy for new providers who come on to learn how to use the system, and there are lots of bells and whistles. I can choose to use them, or keep it simple. Through the years as we’ve changed and incorporated different services into our practice, …

“That’s been a big project. But in the future I definitely think that we’ll consider using telemedicine for other visits. We’ve got the asthma clinic. We’ve got a concussion clinic that we’re opening up. And the breastfeeding program. So, eClinicalWorks has been a great asset for us in all of …

“We looked at every other platform and we chose eClinicalWorks because we felt that it could offer the depth, the robustness to deliver care for all of our primary care patients.”

"It was a good move to switch. Our old program didn’t have the robust features that we have in eClinicalWorks, like e-prescribing, Portal, eClinicalMessenger, and eClinicalMobile. I always have my records available to me, even when the office is closed."