“eClinicalWorks is really a key cog in making the CCM program work. The whole premise is enhanced communication, and medically and legally we need to have a way to document this communication. It’s all on one platform, so it really makes it much more efficient than if we had to …

“I think we can do it with the claims data. I think eClinicalWorks will continue to develop this program and make it better. We know we’re good, but unless they see numbers, patients sometimes won’t believe you. So we need that piece to be brought in to show the world …