“eClinicalWorks made the jobs of our front desk, our PCRs, our scribes, and our physicians and all our back office much easier and a lot more productive, so that they can focus on what they do best, which is taking care of patients, rather than staring at a computer screen …

"eClinicalWorks makes it easy for receptionists to update each patient’s visit status, letting medical assistants and providers know when a patient is ready to be examined."

“They’re like our family, and they trust us and they know that whatever’s going on, we’ll do our very best to take care of them. Every disaster is different, and we have many. So they call us and then we try to put the pieces together.”

“In healthcare for some reason we get stuck on how we’ve been doing it forever, and we want to make that new tool work with our old way, and it doesn’t work like that all the time. It’s a matter of don’t be afraid of the technology, be open-minded, and …

“We pride ourselves on some very strong values, high expectations in quality, excellence through innovation, accountability through ownership, resilence without compromise, and teamwork with results.”

“Our providers have grown as the Portal has grown. I think it’s been nice that we started when we did, and the providers have grown and adapted it as the functions have changed.”

“The thought behind that was if they can send us a message that says, ‘Enter me in the drawing,’ then they’re going to get comfortable sending a message that says, ‘I’m not feeling real great, not sure if I need to come in."

"I love the Portal, And, more importantly, my medical assistant loves the Portal, and that is a big part of how I sell it. I explain to patients that by utilizing the Portal, they can communicate with us 24/7. People can send me messages, I can see those messages and …

“We’ve had an opportunity to grow with eClinicalWorks as they’ve evolved. They’ve made a lot of modifications, and done some great work to ensure that we can utilize the system.”

"Our mission is to give, quality healthcare to the uninsured and under- insured. We’re trying to bring the healthcare to the community, rather than take the community to the healthcare."

"We’re able to see the complete history of a patient, what medications they’re on, and everything that is pertinent to the patient. I’ve used a lot of electronic systems, and eClinicalWorks really is an easy system to navigate."

“Being in a managerial position, I need to handle schedules, even when I am outside of the office. Anywhere I am, I can just log on. It has definitely helped with communication, absolutely the key factor.”

“We have a lot of different members of the team — nurses, referrals, the pharmacy — so communication between everybody is key. Through eClinicalWorks everyone is able to access the information together.”

"It's very fast, it’s efficient, and it’s thorough, which is very important when we are documenting in the medical arena. With the previous program we used it was a little bit tedious. You’d have to go from one page to another. But with eClinicalWorks, it’s very smooth, it’s efficient, and …

“And when you go through surges, it’s even more difficult. So now here we have time to greet our patients, to make them feel welcomed, have those conversations, and schedule their appointments. It’s almost like a scene from a movie. Literally, everybody’s happy, smiling, and taken care of. And that’s …