“Initially we thought we would use Active Dashboards to replace a few specific reports, but in fact we are using them so much, it has now become a central part of our operations. Rather than having to take the time to research several sources to find what we're looking for, …

“Using dashboards has meant that a user could get onto the system using just a browser. We could write customer reports in ways that would show certain things that the existing system couldn’t. And it meant we didn’t have to pay the company that originally provided the system for every …