273 DocuWare Testimonials

"Our employee files are now accessible to everyone simultaneously. This is the best thing DocuWare has done for us. We used to spend 20 minutes or more looking for a file within the department. The file was usually on someone’s desk, but if they were in a meeting we would have to wait to retrieve the file. We don’t have to refile or wait any more, it’s great.“

"The introduction of the DMS has driven process optimization in our central personnel and financial accounting departments. This enables us to offer even better customer service. Thanks to automatic indexing, documents are immediately assigned to the correct file when they are filed. Errors are now ruled out."

"Filing our documents electronically made it possible to reduce the costs for our archive by more than 90 per cent. The easy operation and the constant access to all invoices save us immense amounts of time and money. The fast acceptance by employees in various departments such as sales, human resources and accounting proves that our decision to implement DocuWare was right."

"Before, we used to have one manual filing cabinet on each floor - it would not have been possible to keep up with our old system with the growth we are experiencing. Today we need the space for new employees. DocuWare makes this possible."

"Approximately half a million documents are sent to our central document pool each year. Quick access to these documents ensures optimal customer service. And thanks to DocuWare, FALKE is saving around 25,000 Euros a year."

“DocuWare has helped extend my work as a doctor for another ten years. That’s how much stress it has eliminated for this office. By the time I’ve exchanged pleasantries with the referring physician, I’ve opened the patient’s file and I am ready to discuss the study results.”

"I knew that if we could realize more efficiency in handling our records and reporting that my staff could devote more time to serving the people of Porter County. Implementing DocuWare allowed us to streamline time-intensive administration tasks and helps prepare us for the next century."

"I’m responsible for generating claims, getting them out the door, negotiating contracts and ensuring the collection of payments. DocuWare stores the documents that are tied to these processes and helps me and my staff accomplish our tasks."

“Our work processes have gained so much transparency with DocuWare. It is miraculous how easy it is to see my staff’s workflow. At a glance, I can now know where documents are in the process. Whether a transaction has been Assigned, Pending, or Funded, this knowledge really helps us provide top-of-the-line customer service.”

“DocuWare brought significant improvements in both performance and quality to our document management approach. The advantages of having a central storage depot for related documents – no matter what type and all automatically indexed – are huge. Long searches for information are a thing of the past. Now everything can be displayed with a click of a button. Our old archiving system had simply reached its limit. Thanks to the new central document pool, all of our employees have much more time to dedicate to core tasks. For example, our customer service has been markedly improved."

"In a market segment where the terms and conditions are getting tighter, our company has to continue to develop: we want to be faster and better. The use of the central document pool helps us take decisive steps forward every day."

“We have only one customer and we have to mold our system to fit the client; our business is a little bit of a different animal that way. DocuWare’s flexibility allows us to not only work through our custom processes, but drives us to consider more effective and efficient means to an end.”

“We’ve eliminated a couple of hours per employee per week by getting rid of manual, paper processes. It’s hard to quantify how many hours we’ve saved but the bigger benefit is that we’ve been able to add more stores and grow our business without adding operational costs such as more staff in accounting.”

"DocuWare is the perfect add-on for our SAP system, enhancing it with smart electronic document management."

“We found that a lot of our invoices had inaccurate job numbers. With DocuWare Cloud, we simply have our project managers look at every invoice, large and small, and make sure everything is accurate. If the job number is wrong, the approver simply makes a digital note for us to change it. It is very important to apply our costs to the correct job and I’m happy to say we’ve improved the accuracy of our cost accounting by 90%.”